Ray's Ford Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Griffin Dampier
a month ago
Ray's is awesome! They have the best of both worlds: a small dealer vibe with friendly folks, and a big selection with competitive pricing. The dealership made my car-buying decision so easy and stress free. I saw the car I liked on a Friday and drive away with it the following Monday! Easy as pie!In every step of the short and simple process I felt no pressure or stress. They did everything they could to make the experience pleasant and were willing to work with me every step of the way. I seriously recommend checking out Ray's Ford if you are in the Brandenburg area. Ask for Joetta - she's great to work with .6/5 Stars if I could!

  Jim Rodgers
a month ago
Shout out the the great team at Ray's in Brandenburg, KY! Keith was a great sales person, very respectful and not pushy, made the process fast and easy. Bruce and the team helped me out with a great finance rate on my 2019 Chevy Equinox. Everyone is very welcoming and helpful. I definitely recommend! Jim R.

  Sarah Cartwright
4 weeks ago
This is my first car that I ve gotten with Ray s Ford!! Which I ve now had for 5 years! My family has been doing business with them for years and years!! I will never go anywhere else to purchase another vehicle, nor will I take my car anywhere else to get worked on! When you walk in those doors, you feel like a part of the family!! You can trust them to get you the best rates when purchasing. You can trust the service department when they say something is wrong with your car that you didn t expect!! Make sure to check them out for future vehicles!!

  Bethany Bault
2 months ago
Bought a vehicle in October and they were excellent. Just went in for an oil change and tire rotation and they were super kind. This was my first vehicle from this lot and so far I m impressed. Keith Barton sold me the car and has been excellent with anything I needed going forward as far as questions about my car. Thanks again!

  Melissa Jarstfer
a week ago
The service dept was wonderful to work with. They got my vehicle in and out very quickly and was able to fix everything and it drives like a new car. 10 out of 10 would recommend

  roger lewis
3 weeks ago
Very knowledgeable and helpful. We purchased a new F150 and were extremely impressed by their willingness to work and help make it simple and not stressful. David did a great job as our salesperson as did the rest of the sales team. Everything was ready, very streamlined, simple and fast.

  Jessica F.
4 months ago
The service department is wonderful and a BIG shout out to the person at the desk. You are super helpful and friendly. Thank you for that. My Van was having issues and I brought it here to be fixed. Everyone was extremely nice and helpful. The part took awhile to get there but that wasn't their fault. They kept me informed about it through phone calls and I wasn't worried at all leaving it with them. I picked up my van today. It's running great. Thank you guys!

  Donnie Brown
a week ago
Dropped my vehicle off on Friday evening they serviced it and completed a recall/update for me. It was ready for pickup by 11:30 on Saturday! Good job!

  Marrianne Miller
2 weeks ago
My family has been buying vehicles from Ray s for over 30 years. They always take great care of us. Just purchased a 2023 F150 and love it!!

  Michael Matthews
a month ago
Always the best experience possible. Ray s always treats me like family and I always get a great deal. Terry is and always will be my source for cars and trucks. Number 10 from Ray s. You will be happy you went to Rays in Brandenburg.

  Jamey Payton
a month ago
Best service around! Bought my truck there 7 years ago, been the best vehicle I've ever owned. Recently had to have work done, Charlie & his team provided excellent service from start to finish! Thank you!

  Rodd Tooker
5 months ago
Very disappointed in the Service Department. Waited a couple weeks for a scheduled appointment to look into some warranty related issues. (That part is fine). Dropped vehicle off on scheduled day and was advised that by end of day possibly next they would be able to advise me on what was going on. We'll four days later and no call, text or email I called them to see what was going on. Turns out my Truck was still sitting in the same spot outside and had not been looked at. I was advised by the representative that the two key fob replacements I originally requested would not be covered by my Warranty according to the mechanic. I advised her that I read my warranty and I know it is covered. She went back to the mechanic to verify and the mechanic told her, Oh I must have missed that part but advise him that they will only be replaced if they are faulty and he will need to test them. I again advised the representative that is not what my warranty says. I can get up to three key fobs weather broken, lost or stolen with a max benefit of 600.00. Anyway on day five went there in person and told them I was picking up my vehicle. They brought it into the bay performed a tire rotation and apparently a quick look at the other issues but did not fix anything and put my Truck back in the parking lot? Really? No keys ordered, no warranty issues rectified, so no will need to schedule another appointment at a different Ram dealership to get my issues resolved. No loaner vehicles here either. Thanks so much for the 138.00 dollar charge for a five day tire rotation...Never again.

  chad blankenbeckler
2 months ago
I took my Ram in for a warranty issue and they had to order the parts. While they were waiting on the parts, they noticed a recall and immediately took care of it and called to let me know and that the parts were on order. Definitely professional and courteous. I would and will definitely trust them with my business in the future. This was my first time ever experience at Ray s.

  Taylor Miller
a week ago
Great experience as always with the team at Ray s Ford! They will take great care of you, find you the perfect vehicle, and you ll leave feeling like family.

  April G
3 months ago
New to the area, had breakdown on our F-150 and decided to give Ray s Ford a chance. Couldn t be happier. Everyone we encountered were super friendly and helpful. Diagnosed the problem and repaired the issue at a reasonable cost, even checked and repaired a manufacture recall item. Definitely our new go to for automotive needs.

  Larry Green
4 months ago
Fantastic service from start to finish! Parts department gave me a great price on new tires. The service writers (Charlie's Angels), were extremely knowledgeable and took great care of me. All people that worked on my car were second to none! Great crew and great dealership. Will be back as they treat us like family.

  Natacha Valdes
2 months ago
Once the parts came in, they got my car scheduled asap and got it fixed quickly. They have been friendly and helpful during a complicated process. And my car drives like a new one now. I would definitely recommend their service department!

  Brenda Nugent
3 months ago
EVERYone at Ray s Ford is the best! I live in Myrtle Beach, SC but traveled to Ray s Ford in Brandenburg, KY because I trusted I would be treated fairly and offered the best deal. My family has done business with Ray s Ford since the 60 s this is the by far the best dealership ever!!

  ann wright
3 months ago
Everyone is so nice. We love coming there. We ve bought out vehicles there and have never been sorry. The service dept is always great.

  Makayla Ballman
4 months ago
All staff are friendly and enthusiastic to help. Service and sales representatives always go above and beyond to make sure I leave satisfied with my purchase and my regular checkups/service. If for some reason something isn t right, they make it right.

  Brian Morrison
2 months ago
Ray s is very customer oriented and friendly. The work I had accomplished on my vehicle was great. I will continue to go back to Ray s Ford.

  David Dulen
2 months ago
Thank you Ray's Ford Chrysler Dodge Jeep Ram for servicing our 2021 Chrysler Pacifica with a check engine light for Low Oil Pressure, after determining that the issue was not a sensor, a simple mistake made by another dealership was determined. The wrong oil filter was used to trigger the check engine light. Ray's Ford took care of the filter. My mistake was trying to utilize so many other shops and dealerships to identify the issue. It was well worth the drive to have it over with. Thank you again Ray's Ford Chrysler Dodge Jeep Ram for all you do for your customers.

  Brian R
2 months ago
Ray's ford has got to be the most lying crooked dealership. Took truck in for rear-end noise told me it's alternator belt!! What!!! Seriously!!! I also put new rotors, brakes, and calipers 3k miles ago told me all that needed replaced.. are they serious? Just had alignment you guessed it they said I needed one of those to.. after all that they never even looked at rear-end which was the reason for the visit.. I will never do business with them again and for those of you with good reviews maybe your naive about what you really need or don't need.

  Kelly Brown
4 months ago
It s always a pleasure to go to Ray s Ford! All the staff is amazing! The service Department is always so nice and will answer any questions you may have. They get you in and out quick. they They care of all my vehicle needs! Thanks for all you do for your customers!

  debbie king
5 months ago
My experience was Amazing buying my Ford Ecosport. The staff were all so caring,friendly,and helpful. They made me feel like part of the Family. They truly took care of me.Thanks and God Bless

  Gerald Fow
a month ago
Kieth was great. The whole process was quick and easy. By far the best car buying experience i have had!

  Vicky Reesor
a month ago
The staff at Ray's Ford are always courteous and pleasant. They are willing to go out of their way to accommodate the customer.

  joseph hays
5 months ago
Have trusted Ray's Ford to service my vehicles. Bought many vehicles from Ray's sometimes I'd take vehicle in for oil change before oil change done would already traded it off.Now my one vehicle has over 250 thousand miles .Been customer of Ray's over 20 years.

  dennis bell
4 months ago
Everyone at Ray s Ford was fantastic. The work was done ver well, and the total cost was below the estimate. I would highly recommend getting your repairs done at Ray s.

  Howard Hutchison
4 months ago
Brought my car in for warranty work because I had an electrical issue. I was charged $29.95 to reattach an alternator wire and lug nut. The reason given was the Chrysler warranty doesn't cover that. You'd think if a lug nut came off and the wire needed to be reattached, that would be covered on a bumper-to-bumper warranty. But the dealership charged me almost $30 for that 5 minutes of work. I WILL NOT BE BACK! Enjoy the $30 Ray's Ford, it's the last dime you'll ever get from me.