Mark Muffler Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janet Elliott
a month ago
Service is always great there. Only gave 4 stars because their hours don't accommodate people that work during the day. I used to get oil changes on Saturday because they were open part of the day. Now they're only open 8-5 M-F. I'd they could at least stay open until 6 during a weekday once a week or even once a month it would help. I usually have to do comp time or take time off from work to get oil changes there.

  Jodelle Studios
a month ago
Mark Muffler did an excellent job on my car. Notice something wasn t right after the service. Took it back and they fixed it for free. I m autistic and sometimes don t understand things the same ways as other people do. Ben worked me and help me understand the problem. Some of the greatest customer service around. If you ever need service go the Mark Muffler.

  Wendy Haik
10 months ago
I was on the verge of a panic attack because it was my first time towing and my car straps on the trailer were coming loose. I stopped in praying someone would help and they did. Chris took time to help me and kept me from having a meltdown in Kentucky. Chris thank you so much for being a surviving member of the gentlemen club. It is good to know there are still people like you in the world. STOP IN THESE GUYS ARE AWESOME!!!!

  Krystal Beavers
3 months ago
Great service. Will definitely recommend. A couple of the service guys were definitely on top of things. Absolutely love the staff and the service they provide!

  Keith Stubblefield
7 months ago
These are stand-up guys at Mark Muffler. Where so many auto repair shops are at least a little snake-oil salesman Mark Muffler shines like a beacon of hope for those of us who need a mechanic they can trust to tell them the truth and fix only what needs fixing for a fair price. I highly recommend them for any auto repairs. These are guys you can trust.Services: Auto engine diagnostic, Engine repair

  Joy Hudson
8 months ago
Today was my first time at Mark's Mufflers. They are top notch when it comes to customer service and repairs are quick and prices pleasantly surprised me. Will definitely go back.

  Normanda Lawless
10 months ago
I have been a customer with Mark Muffler for many, many years. They are honest, up front and take customer service seriously. Some places will rip you off or treat you (especially a woman) like you are dumb. They treat everyone with respect. I will continue to be a loyal customer and would recommend them to anyone!

  Stephen Parks (MrCandleMaker)
5 months ago
The only place I'll ever take my car if I can help it. Everyone on the staff is knowledgeable, and kind.

  Supervisor404 Atlanta
10 months ago
Beware! This is a very openly racist shop. My wife who is Caucasian visited this shop and asked for an estimate on replacing the catalytic convertor on our 05 Ford Expedition. The "guy" took the time to gather all the info. Got her VIN off the truck did the research and presented her with an estimate of around 1500. I am AA. I visited the same shop the same week and I wasnt even greeted. I was abruptly asked "Can I help you?"...lol..I asked for the same estimate on the same truck and I was told "Around $2300 without any other questions" Please beware.BG muffler shop did the work for $1100 and was so professional and nice about the entire experience.

  Kristie Smith
a year ago
Called and scheduled to have exhaust looked at due to emission engine light on.. explained I had my vehicle looked at by another business in town just needed second set of eyes due to them not being able to alleviate the issue.. The got my car in rather quick did a full work up and called me same day explained everything they had looked at and how it all works .. Everyone I spoke to was great and very helpful ..Highly recommended !!!Service: Exhaust

  Korey Thomason
a year ago
Amazing customer service, nice guys in the shop. Answered all my questions. Fair prices. The work was amazing. Highly recommend them.Service: ExhaustService: Exhaust

  Glenda Hepp
a year ago
These guys are top notch. We have been using them for several years and have always found them to be reasonable in their pricing and great at letting us know what they find if there is a problem and our options. Will continue to use these guys for our auto needs and have recommended them to many friends.Services: Auto maintenance, Oil changeServices: Auto maintenance, Oil change

  Jason Tabor
9 months ago
Very nice people very knowledgeable great great experience car was done the next day reasonable price I would go back anytime even for an oil change

  Chasity Phelps
a year ago
I'd never been here before, but came to get my oil changed upon m mom's recommendation. They have an instant oil change station and was about $20 to $30 cheaper than at Valvoline. But I think they may have given me the same discounts my mom was getting since she was a long time customer.

  Bill Burcell
a year ago
I get my oil changes here and the guys are always friendly and quick. They make you feel relaxed and confident in their abilities. I've been getting oil changes for 3 years now.

  Bob Overturf
3 years ago
These guys...First, they get my truck in almost immediately. Then, after discussing exactly what I wanted and needed, they gave me, what I consider a very reasonable estimate. I honestly expected about 4 times more.But get this....they got the work done quick. A lot quicker than I expected.So, I go back to get my truck, and not only did they accomplish exactly what I wanted...but they did it for far less than what I was expecting.I mean, just crazy. These guys must be from another planet or something.They were so courteous and professional, I just don't even know what to say.( If you did not catch the faux sarcasm, let me just say that I was beyond impressed. Will definitely go back to them.)Services: Exhaust, Wheel alignment

  kimkisha mcghee
2 years ago
This place is awesome!! Garrett is the one who helped me when I got there. If or when something is wrong with your vehicle, he gives you a complete explanation of what's going on. They feel more like family, than just another car repair company.

  deborah boocher
8 months ago
This business is so helpful and honest. Always a good experience. Thank you Marks muffler!

  John Spencer
3 years ago
I had a check engine light and a service brake assist light come onI called and was seen right away. Engine light was nothing and brake light needed more time so took truck back next morningThey did a complete brake inspection and determined all was well and I had plenty of brake pad left. So no work needed.When I picked up the truck, there was no charge !!So they did all the work and were honest as Abe that I didn t need any service and didn t charge a penny!!I will be backService: Brakes

  Troy Leming
4 years ago
Stopped by to get an estimate on a tune up on an 04 Tahoe I just bought, mentioned I thought I had an exhaust leak as well and Rick spent a lot of time explaining to me how common it is in these motors and went into a lot of detail of what all it took to replace it. I scheduled an appointment and went home and did some research (not that I didn't trust him, but just verifying you know?) Sure enough it was a big enough job I wasn't comfortable tackling myself. The day of the appointment went smooth as silk, the job was finished in the time as promised and now the Tahoe purrs like a kitten. Reasonably priced (especially for the job) and got the repair done quickly. I appreciate the extra time taken to explain and the professionalism/courtesy that was shown to me. I will be back for all my auto needs going forward. Thank you!

  Garrett R
4 years ago
Great auto repair location. Ben and Garrett were great and the install of my muffler system was done well. They also have a drive through oil change bays for a quick oil change. Stop in or call ahead to schedule your car repair. Prices are responsible.

  Romans 8:28
2 years ago
Employees were nice. They waved me in, started work right away and got done quick. The price is the lowest I've seen here. I'm pleased.

  Michael Starling
5 years ago
Ben is always super helpful and listens to your needs. A great place to take your car, as you know it will be done correctly the first time, and without any "hidden charges". I highly suggest people check out Mark Muffler first before going anywhere else in BG.

  Sam Brown
2 years ago
Wanted a custom FlowFX system for my 06 V6 Accord, and they fabricated a whole new Y-pipe for it in just a few hours. Sounds great and quality checks out. Recommend!Service: ExhaustService: Exhaust

  sandra hernandez
5 years ago
Wonderful people and Service. I originally stopped by to replace a broken exhaust a year ago and have come back ever since. I just recently started using their Oil Change service and that one time made a huge difference on my car. It runs better and I didn't even know my gears could shift smoother.

  Debbie Gillock
2 years ago
Took my car in for an hour job was done in 40 mins. Friendly staff and and even advised me not to purchase more than I needed. Headed back soon for more update maintenance. I would recommend them to others.

  Donna Topf
6 years ago
They did a great job on fixing my exhaust issue on my Infiniti QX56, and I was there less than 30 minutes. Cleanest mechanics shop I've ever been to. I'll definitely be back when I need more work done.

  Pam Bowles
9 months ago
Love this place. I'll always do business there. Such nice people.

  ken russell
a year ago
We are from Ohio and our catalytic converter was stolen at the Hampton inn. we went to Kia.. parts were two days. they (Kia) called Marks and we were back on the road in less than an hour!!!!! Sure made my day!Service: ExhaustService: Exhaust

  Sebastian Rolett
5 years ago
They were quick, reasonable, and friendly. I was in and out with an oil change and air filter change in less then 20min. The total cost was more than reasonable. I would recommend them to everyone