AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Blaire Bischoff
2 months ago
Thank you Stephen W. for quick and friendly service even when the store was very busy!

  Sarah Krauss
5 months ago
I went into autozone with an issue with my car and they were immediately able to pinpoint what the problem was. The staff there is really friendly and helpful. Im so glad I went there!!

  William Riggs
5 months ago
Not just this store but it's the worse ever. I found out the owner is a bros. To a big oil company so taking the parts back is money in their pockets. Go to oriellys or advance.

  Callie Crepps
7 months ago
Amazing customer care!! I drove there to get an engine check and ended up broke down in their parking lot needing a new alternator. Bobby did everything to get my battery charged and didn t charge me anything. He new which auto shop I was going to so to top it off he called the shop to make sure I made it there safely!! Just a genuinely caring employee, thank you Bobby!!

  M Rashad
5 years ago
Purchased a battery service was very professional and polite sales was very helpful and friendly, my only concern is there prices are extremely high for a standard battery 5 years warranty.Subsequently to this purchase On 12/11/2019 When checking on specific of the warranty I learn that you really don't have a 5 year warranty as they stipulated you only have 3 years and after the third year they give you credits towards replacement. When ask for a refund the manager became belligerent and stated "we don't give refund after installing " when I advised of legal recourse she said you may have your refund.

  4miyahart
a year ago
I stopped by today just to get new wiper blades for my car and the lady working there not only gave me tips to extend the life of the blades, she put them on for me. I had no clue how to change them. After thanking her multiple times I got into my car to leave and my car wouldn't start. Not knowing what was wrong, I went back inside the store for help and the employee came back outside and began working on my car. She not only found the problem, she showed me the part I needed and fixed my car. Never have I ever received such service. Best experience ever!Tabbi if you ever see this..THANK YOU again for helping me today...because of you I made it safely to my son's house and had a wonderful day.I truly hope your employer knows what an asset you are to their company!MERRY CHRISTMAS!!!

  Luis Escobar
5 months ago
Amazing customer service, the woman helped me to find the toll I needed in seconds. Thank you

  Jessica Brothers
a year ago
The workers here are fantastic. They are very willing to go above and beyond to help troubleshoot and to obtain the parts that you need. I also VERY much appreciate the extremely knowledgeable women that work there and that the men will defer to their expertise if needed; as a woman who has worked in an auto shop before and experienced the inherent discrimination for doing so, it's so very nice to be able to go into a parts store and have someone listen, take me seriously, and not assume that I'm just some clueless bimbo. It's also obvious that the workers in this store are excited about troubleshooting and put lots of energy into helping their customers. Thank you for all of that.

  Kevin Clark
7 months ago
The manager Terri was awesome my alternator went out on my car and of course it ran my battery dead although they didn't have a alternator in stock he helped me get a fully charged batter that allowed me to make it home he also went out of his way to bring me the battery to me thanks Terri you helped me so much

  Scribbles
11 months ago
I cannot say enough about Kyle. He went above and beyond to help us get what we needed to get our janky trailer's wheels inflated. The seal was slowly leaking. He did some magic and was able to get it to stop leaking. I don't think we would have made it home without him!Kyle, my hero! :D

  Frank Ray
5 months ago
Had the part I needed but Walmart is way cheaper on motor oil an transmission fluid

  just jess
a year ago
I went here with my mother hoping they could help me with a blown plug and the worker who I asked for help with was extremely rude. she went outside to look at the car with me and when i turned around to show her the plug, i turned back and she had walked off!! didn t say anything just left and never came back!! she had colored purple hair, and a horrible attitude!

  Daniel Hall
10 months ago
Good staff, very helpful! Didn't have tools with me on my last visit so they hooked up a new battery for me.

  Michael McCue
a year ago
I called in advance to check a warranty on a starter. I told them on the phone I was ten minutes away... they closed and locked the store early.. then give a man a look and shrugged his shoulders, great way to keep costomers!!

  Clay Holsapple
5 months ago
Quick in and out staff was polite and friendly

  Heather Hatfield
a year ago
The best place for all of your automotive needs. My father and I get everything here. Just bought two batteries here for the truck and mustang. Staff is knowledgeable and always willing to help.

  leigh primm
2 years ago
Young men in there was quick to help me. Well I'm just thankful to walk in a business and walk out knowing the staff there were willing to help me without me having to go find someone. Thank you to the young men working this day.

  Julia Gerwe
3 years ago
Great experiences at AutoZone recently. I have replaced two car batteries there in the past 6 months, and staff has been attentive and willing to help. Terry not only replaced my battery, but was responsive to my desire to learn about the process. He patiently answered my questions and showed me the process of replacing the battery. Thank you!

  James Lashley
a year ago
They r very helpful and r fast to wait on a customer only had about half of the items I went in for but they placed and order and should have the rest of my items n a couple days

  Chad Donoho
5 years ago
Such great help! Even installed my new battery for me.

  Ben Vittitoe
2 years ago
My buddy's brakes locked up just a short distance from my house. He was taking his 93 year old Mother home about 35 miles away.We couldn't get a tow or service. My neighbors offered to repair the van if we could get the parts.He called up to AutoZone, they had everything he needed. When we got there they had everything ready for him along with good advice for the repairs.My neighbors jumped right on the job.Within 2 hours of his knock on my door his Mother and he were back in the road.Good neighbors, good auto supply.

  Robert Rickard
a year ago
Stephen was helpful and David C was awesome assisting me with an issue and making sure everything worked out correctly. Great staff here.

  Gilbert Phillis
3 years ago
Daughter was on out of state trip to her Aunt's house. Car troubles of course. Car need an alternator. The crew at this store had the part we needed and went that extra mile to be sure my daughter had a great auto parts store experience!Bravo and 10 stars if I could! Rev. Gilbert

  DeMorcan
4 years ago
Any company is good when things go right. Today I got a wrong part which can happen as the computer did not show both versions. They took care of it quickly and reapplied the coupon to the new part. Great people working there.

  Michael Stengel
2 years ago
I didn't get the tech's name that put my battery in for me,but he went above and beyond to help help me. He was very knowledgeable and professional about his work. Great job!

  Sarah Claeys
4 years ago
Wonderful group of people! I came in because my license plate lights weren t working. They helped me find the right bulbs and even helped with replacement to get me back out on the road safely. They went above and beyond!

  Careesa Cambron
a year ago
The cashier was very knowledgeable and helpful. She even printed me out a diagnostic sheet.

  Charlotte Yeast
5 years ago
I went to get a light bulb. Bill earlier in the day. He pulled light from inventory. Said easy to put in Put on counter with note. Plz install. Went up there. Some dark headed woman ran the bulb up. Then said we can't install went out and looked at car. And said would take hour and half to fix. I left. Went to another store. Took 2 min. Case closed

  Rhonda Reid
2 years ago
Car was dead when tried to go to grocery. Got car charged enough to get to Auto Zone before closing arriving about 8:30 pm. Assuming I just needed a battery. Put on engine check machine and told to shut off car. Was told sounded like starter possibly and battery looked good. Of course, my car was dead again when I tried to start. Ended up having to get car towed to repair shop. Found out after getting to a dealer it was only a dead battery. Not sure if due to poor service at store or that newer Fords (2017) are too hard to diagnose.

  Paul
4 years ago
Great service Very good pricing when I called about a idler pulley and maybe buying another tool to replace it. She suggested i rent the proper tool. Thank you very much also. Awesome place to be