American Tire Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aziza Lawal
11 months ago
Tire & Mechanic Service Technicians are attentive and follow through with reliable service. They care about helping customers maintain dependable transportation. Yet, suitable maintenance upkeep available on boats, RVs, tractors, trailers, and more.

  Bonnie Maples
6 months ago
We were traveling 4 hrs from home with our diesel truck and 5th wheel and had issues. Mr. Hobbs and his team of amazing diesel mechanics went over and above to work with our warranty company and get us back on the road and back to our vacation. Family owned company that still cares is a rare find!!! Many, many thanks to these guys for taking us from catastrophe to back on the road again and all with a smile.

  Clark Thompson
6 months ago
Fast, friendly, & professional. I've heard good things about American Tire for years. Now I know why. Found my new tire and alignment shop in Nelson county. Thanks for taking good care of us and our vehicle.

  B Parker
9 months ago
Huge help!!Got a nail in my tire on the sidewall during long distance travel. Due to how far I still had to go to get home, putting the spare on wasn't gonna cut it. Called every tire shop in town. None had the tire my car needs for replacement without having to order it, which is understandable (low profile run-flats on R16). These guys were the only ones who could patch it up and get me back on the road the same day! Saved me so much time & money Great customer service & quick turnaround. Can't thank y'all enough!

  Janet Sinkovic
a year ago
We ve had great service from the staff at the Bardstown, KY location. Everything from fixing a tire, new tires, oil change and more. They got our 1995 F150 up and running (had been sitting idle over 4 years), and she still runs like a top!Ladies - if you re tired of going to shops where they assume you don t know vehicles, then this is the place. Full respect given.Thanks American Tire!

  Leslie nicole Burkhead
4 years ago
Needed my tire checked because air was leaking, I called and they told me to come on in. It was a Saturday about 2pm, went in and was done within 30 minutes. I just needed my tire patched. Was very pleased with services, as well as the price. Employees were extra friendly. Great experience and def recommend doing business here.

  Jessica Blevins
a year ago
Great people running the place very friendly, helpful and also knowledgeable as we were getting tires for our 5th wheel. They got our tires ordered and took care of everything for us in a timely fashion.

  Michael Bingham
11 months ago
Worst differential service ever. Ended up fixing it myself. The tech thought a 1/4 deep groove cut in the axel was normal. Avoid this place.

  Bardstown Guide
4 years ago
The staff is very friendly, they rotated my tires in less than 45 minutes. This is pretty fast compared to most competitors they have. I would recommend this place for efficiency and effectiveness. Overall a great in and out

  Pamela Weart
8 months ago
We had 3 flat tires on our way through Kentucky!!!They were so accommodating and got us all taken care of!!!

  Charles Lanham
a year ago
Wonderful service, Knowledgeable professionals, not only will they repair or replace they will also take their time to explain any issue they find and even show you on your vehicle.

  rosson mason
a year ago
They take good care of my vehicles, always on time, honest and does the job the 1st time! If u lookin for someone will change big rims and heavy duty trucks also, these r the guysThanks guys for all u have done for my family!

  Dustin Meadows
5 years ago
I'll be back for a set of tires when I next need them. I came in today (never been a customer of yours before) to get a valve stem replaced. Shop was pretty busy, but your guy at the front desk had me taken care of very quickly at a more than reasonable cost. I know selling a valve stem doesn't mean too much to you guys, but the level of customer service I received will ensure I return. Looks like you've got a good group of guys, keep up the good work!

  Steven Wimsatt
4 years ago
Haven't finished my rv yet but hoping they'll get it running soon. Very polite so far just hoping reasonable. Will post again once finished.Got word yesterday that my fuel tank has sediment buildup. They are cleaning the tank without lost of fuel and replacing the filter. Yeah.

  Bounce Around Etown
4 years ago
Mike at the front desk is a great, honest, straight forward guy. They tell you exactly what's wrong, and what needs to be fixed immediately for safety, and get it back to you quick! We won't let anyone else work on our company vehicles other than American Tire in Bardstown. Trustworthy, and reliable is an understatement. Don't take your vehicles anywhere else, take them to American Tire.

  Becci Quinn
a year ago
Great tire service with lots of polite, honest employees. Best tire place in town. They do repairs!

  Abby Thurman
2 years ago
Just left American tire with my brand new wheels scratched. I specifically spoke with someone who told me they wouldn t be damaged. It s completely noticeable yet they failed to tell me they screwed up. Definitely wouldn t recommend taking new or expensive wheels here!

  Charlotte Yeast
5 years ago
American Tires took very good care of us. We were in a hurry and they got our done in ample time. I Kno Terry Hobbs. Have known him for years. A very nice. Honest business man. If you need anything done. I would definitely check out American Tires. Thank you.Charlotte

  Jason Turner
4 years ago
Staff is great to interact with and they do amazing work for reasonable prices. One of the few places in Bardstown I trust to do almost any repair on my car. Great repair business.

  Terrence Dinwiddie
2 years ago
Great service and great people they are very friendly. This place is really awesome and I don't know if this guy is the owner or what but he's a talkative guy but very friendly I love this place

  Jillian Burke
8 years ago
Not coming back here again. I called asking about getting my tires balanced and was asked if I wanted to make an appointment. I told the man on the phone is have to call back because I didn't have someone lined up to pick me up and take me back if there was going to be a long wait. He said that it would only take 15-20 minutes for them to balance my tires which I didn't mind waiting that long. I've been sitting in the waiting room for an hour and they have just now pulled my car around back. I don't appreciate being lied to. Not to mention this whole time I've been sitting here, ive seen nothing but horrible customer service from the desk workers.

  Walter Robbins
4 years ago
I've been doing business with them for about 25 years and they have always been considerate, friendly, helpful , and professional. They listen and when you have questions about something they do their best to answer it

  Sarah
7 years ago
First off, I was happy that they were able to get me in today to fix my thermostat. The problem came when I looked over the bill. Twice the price for my thermostat compared to all the other I've seen prices, this one at 53 dollars is almost double. Not to mention 23 dollars for dexcool in my car? I have gotten a whole gallon for less that. That and not to mention when I got home and looked under the hood the resivor for the dexcool was barely even half way full even after letting it cool down and checking again to see if some was released back in and the levels went up I seen that it did not so I know that 23 dollars worth of dexcool is very incorrect. I understand labor cost a lot but overpricing for certain things is definitely not called for especially when you have customers who do know something about cars, products, and prices and its clear for them to see when they actually look over the details.

  Tabitha Inghram
7 months ago
Very thorough and great customer service.

  Adam Miller
7 years ago
Waist of time, came in at 12, couldn't get to me that day so made an appointment, waited and came in the next day and they said the tech was out and couldn't get to me, they could have told me that the previous day or called early so i could go somewhere else. Think we have all the time in the world or something on our days off. will never go back.

  kurt reynolds
6 years ago
Edit: Thank you for making this right!_________Take your business elsewhere!On June 30, 2017 my Mom took her car to American Tire for a repair. She inquired about a few items: to see why "check gauge warning light" (took the manual in to show a picture of what the warning light was that was coming on) and why that was coming on, a check engine light was also on, to have new spark plugs put in, and to see if a thermostat needed to be replaced. She explained to the rep that the vehicle was also hesitating when she was driving the car and lacked power to properly accelerate. The rep informed her that these items would be investigated and that no work would be performed until a proper diagnosis was done.When the rep called back she was informed that the camshaft actuator needed to be replaced because it had holes in it and was clogged with grime. When she asked if the thermostat had to be replaced, the rep stated that it would probably be best to replace it. When asked if the spark plugs needed to be replaced, the rep said that they should be replaced. She asked about the price and then gave them go ahead to proceed with the work. When she called to see if the work was completed the rep said that it was completed and she was informed that the vehicle "should run well now."She then went to pick up the vehicle and pay. At the time of leaving American Tire both the check engine light and check gauge warning light was off. Afterward she went to get fuel and the "check gauge warning light" came on again after coming to a stop. She then goes back to American Tire and informs them that the light is still coming on. When the rep came out and checked it he saw where the light was coming on and that the oil gauge would drop to zero, but when the accelerator was pressed and the engine revved the oil gauge would go back to the normal position. While the rep was watching the oil gauge she then asked the rep, while the car was running, about a knocking sound coming from the vehicle. The rep said that he did not know rep but as for the oil gauge, the line might be clogged and to bring it back at 9:00am on Saturday July 1st.After spending spending almost $600 to have the vehicle properly repaired, only to receive it and have continuing issues with it is most disappointing. Did the mechanic test the vehicle to make sure that everything was in good working order before contacting the customer to report everything was working correctly? This didn't seem to happen as she got the vehicle back only to be asked to bring in the vehicle again and have to spend another large sum of money to have it serviced once more. She works a hard second shift job to make a living and to be told by American Tire that the vehicle "should run well now" only to have her pick it up then encounter another slew of problems and asked to spend more hard earned money is beyond disappointing. Does American Tire not stand behind their work or want to make sure the customer is taken care of? How does accepting almost $600 in payment then ask to bring the vehicle back in within only an hour to rework on it constitute any kind of service? Being told the vehicle "should run well now" is a much different claim than the vehicle has been properly serviced and is now in good working order. Who would take their car to a mechanic and be perfectly fine with being told that apparently some issues remain and we're going to charge you more because we didn't take the time to guarantee the vehicle was properly repaired?I would strongly discourage anyone from spending their hard earned money at this business.

  Lysol Jenkins
6 years ago
I have had my van in this place three times today being the third. Very friendly people, guy is staying over to fix my caliper which is great customer service. Thank you American Tire.

  rick curtsinger
4 years ago
I live in Bardstown and purchase all of my tires here. The staff is friendly and very helpful. I would recommend American Tires to anyone. Also they have the best prices and selection.

  JAMES REECE
a year ago
Very honest,very reliable only place in town I will take my vehicles for service.

  Jordan Moore
a year ago
These guys do good work and have decent prices on labor and tires!