Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richie Nalley
3 months ago
Lady at check out did a wonderful job helping us out I recently had surgery and couldn't lift anything and she put our battery in the back of our truck and took the core for us. Thanks

  Charles Ashby
2 months ago
If it's not in the computer they don't have a clue Be nice to have a car person that knows the difference between a fuel injection and carburetors NO auto knowledge leads to frustration in customers

  Todd A
5 months ago
Very helpful staff and prices are decent.

  Jordan Taylor
10 months ago
Friendly service with a calm and quiet atmosphere.

  Lydia Chesser
a year ago
If I could give 0 stars I would. Waiting this morning for the store to open and the lady who works there was videoing and taking pictures of my car. People do wait for stores to open ! And then wanted to argue when confronted about it. No need to get hostile but I would appreciate if those photos were deleted.

  Heather Hatfield
a year ago
Advance Auto Parts always has everything I need for the trucks. My father and I went mudding and had to get it her all cleaned up... LoL

  Cheryl Basil
7 months ago
I didn't purchase anything, but I had a package sent off through UPS. No problems at al!

  Frank Ray
6 months ago
Needed a master cylinder they was cheaper on it . Friendly helpful staff . .

  Lauren Lish
2 years ago
I went to advanced auto parts today to get some wiper fluid and Freon for my car. I walked in and no one said anything to me when I walked in. I used to love this place because someone was always there to greet and asked what you needed. I walked up to the counter to the guy slumped over at the first register that acted like I was bothering him. I told him what I needed he pointed to the Freon to be honest I have no knowledge of any of this (which I m sure is your job to explain that to customers) then pointed to the wiper fluid when I wasn t looking so I had no idea where he pointed I asked him how to put the Freon in and he said idk shrugged his shoulders and He went back to slumping over his counter. I quickly put the Freon down told him he was rude and not helpful and I would be taking my business else where.

  Matt Cavins
3 years ago
Great stock and can get most anything not in stock by the next day. I maintain 20+ year old vehicles and they seem to always have what I need and carry quality parts. If there was anything to complain about it might be the lack of some tools and/or tool rentals.

  Clarence Curtsinger
3 months ago
Helpful and friendly service!

  M D
2 years ago
THIS USE TO VE MY GO TO PLACE BUT LATELY I SECOND THINK IT, SOME OF THE EMPLOYEES NEED MORE TRAINING OR MORE KNOWLEDGE I BEEN THER SEVERAL TIMES GET WRONG STUFF OR PRICED THREE TIMES FOR SAME THING AND THEN TOOK PRICE OFF AND RERANG ALL STUFF UP AND CHARGE ME DOUBLE AGAIN BUT I KNOW PLACES ARE DOIN THE BEST THEY CAN SO I CAN DEAL WITH SOME STUFF

  Stephanie Milam-Olliges
a year ago
Dropped off my UPS package tonight. Completely easy peasy. Saved me a trip to Louisville or Shepherdsville. Friendly & Quick transaction.

  Jennifer Kochert
3 years ago
The guy that helped me change my battery was very friendly and great at getting the parts I need to get my car going. very clean environment and respectful place. Will return for future help if needed.

  Clinton Cochrane
7 years ago
Very helpful and decent pricing. Very easy to open a business account.I am disappointed they do not accept NFC payments or Chip cards. They also do not have bike racks.

  Betty Cecil
3 months ago
New battery, worked wonderful

  Anthony Jordan (Tanna)
3 years ago
Love going here the guys there are extremely helpful courteous. Could not ask for better auto parts place. And for me they always have exactly what I need! Thank you Gentleman for all your help!!

  rick workman
4 years ago
Extremely poor customer service. This is the 2nd time that I've been in there the last couple of weeks and of encountered the same terrible service. I would not recommend anybody go to advance auto parts in Bardstown. Auto zone has far better customer service. If they can't get the park for you go to o'reillys stay away from Advance Auto Parts

  Stone Sauer
5 years ago
You want customer service, go to Auto Zone!I can't comment on other Advanced Auto stores but the Bardstown location is the worst for actual customer service.I've personally been in this store twice & experienced this conduct in the last 3 months & both times there was plenty of help (3+ associates) but as a couple confused customers walked around needing assistance not one of the young workers are even remotely interested in making eye contact or coming out from behind the counter to help you.In a small town, customer service or lack there of can increase your business or it can be the kiss of death & needless to say it explains the lack of business the few times I've been in the store & I like others won't be back.Btw, all these super short positives reviews can be summed up as one thing, business fluffers.

  Marshall Vance
2 years ago
Great place I'm here every weekend just about knowledgeable friendly and helpful staff

  Eric Mattingly
3 years ago
Ordered parts and found out they were wrong. They cancelled order and credited it back on my card and I got the right parts. It was my fault. But, they helped me out without a fuss.

  John D Johnny Ringo Young
5 years ago
Have never had any problems getting what I needed! If they didn't have it, it would be ordered and there next day!

  Christina Barnsfather
6 years ago
Most employees make sure you are satisfied and have everything to get the job done with the right parts and tools. If they don't have what you need, they get it for you as fast and efficient as possible.

  Damon Jackey
a year ago
Always great service and prices at the Bardstown location.

  arthur hardin
a year ago
Good location, good high quality products, fast friendly staff

  Brian Wayne
5 years ago
I picked up net ordered parts here. They tried to make me pay twice on one item. Keep your receipts!

  Brian Eells
2 years ago
Just moved here and wow. Got a filter for a jeep got home wasn't right. Looked it up and it's for an audi. How can they hire someone so D%$#

  Jay Lane
3 years ago
I am very happy with this place staff are always friendly and I have to say that this place is better than Auto Zone.

  Josh Whiting
3 years ago
The employees were helpful. Store was nice. They helped a lot.

  cmon200
a year ago
3 guys were busy helping some boomer replace his windshield wipes.