Community Car Care
4.9 (577)
1047 Perkins Dr, Alexandria, KY 41001
(859) 635-1788
communitycarcareky.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lin Russell
a week ago
Very pleased. They made sure the car was fixed correctly. In fact as I was leaving my husband notice the tail light go out. I took it back immediately and they fixed it right then without setting up another appointment.
Ronnie Aber
2 months ago
I am 100% sold on community car care ! Being someone who usually does his own work , I know my limits. Never really felt confident in most places because of the customer service , shop conditions ..and just that general feeling of being hustled. The confidence in Paul's way of being very matter of fact, no hesitation, or seeming to second guess things, made me as a customer feel confident in him and knowing that he knows what he's talking about. I have literally spent thousands at other shops thinking I was in good hands. Trying to get my truck back on track completely has been a year-long process. I dropped my truck off one night , got a call mid-morning the next day with a diagnosis, price , and explanation of why it needed these parts. I have him the go-ahead on what I thought would be a couple day job... was driving my truck that night. The guys had no problem with me calling and checking in on how things were going , happy to tell me any updates. I 100% recommend Community Car Care to everybody. Can't thank those guys enough.
Jeremy Riddle
2 months ago
Community car care has been our go to for several years. They are honest with you about work that needs done and very professional, but not in a sense that they lose the personal touch. The group there is great to work with and they will go to great lengths to figure out "weird issues" you may have with your vehicles. Highly recommend them for their work and pricing.
Richard Stang
2 months ago
Good friendly honest folks. Do great work in a timely manner at a fair price. They've done many jobs on several vehicles for me and do not hesitate to honor their warranty. I highly recommend !Services: Transmission, Steering & suspension repair, Brakes, Auto maintenance, Oil changeServices: Transmission, Steering & suspension repair, Brakes, Auto maintenance, Oil change
Madi Lawhon
3 months ago
Good service, I love the full diagnostic review they give. But my lord, they are EXPENSIVE. I have heard so many amazing things about Community Car Care, but the quote I received for my AC was $100 more than where I usually go.My husband recently took his truck in for an oil change and fuel filters replaced and they tried charging $1200. This is like a $300 service max. They overcharge and we re not truthful about it either when we called them out on overcharging us.
Regina Orcutt
4 months ago
Community Car Care is the best. I would recommend them for all your car needs. They are very informative and they make sure they find the problem and fix it right. They are very reasonable on their prices. I could go on and on and on about the good of this place and would give 10 stars if that many were available. My mechanic was Paul and he was wonderful. Thank you Community Car Care for such a great job.
Robyn Plute
4 months ago
Absolutely exceptional service from start to finish! Everyone at Community treats you like family. I love the electronic system they use. It makes it so easy to keep track of what needs to done in order of priority. You will regret it! I will be sending everyone I know to Community Car Care!
Bill Reinhart
a month ago
Always fast and fair. They do a great job keeping my cars on the road and running correctly.I have a 17 year old car and a 12 year old car. Chris and crew always do an outstanding job. I am a former mechanic and a super picky customer and they keep both of my vehicles running perfectly.I always recommend Community to all of my family and friends.Thanks for taking such great care of me!Service: General repairs & maintenance
Tonya kids
6 months ago
This is such an amazing company. The staff always puts customers first, they never do repairs that don t need to be done. I took my car in knowing I needed work done. My first concern was brakes but found out that my brakes are good. They could have just did what I ask for in stead of letting me know that they were in good shape. So instead of breaks I was able to get something else done that was needed. My car is 20+ yrs old not in the best shape but I can say it is very safe to drive because of the Community Car care family caring for their customers.This company also cares about their community by supporting the schools and other organizations that help people.Thank you for all you do; I am proud to have you in our community.TonyaServices: Transmission, General repairs & maintenance, Vehicle safety inspection
Shelly Smith
2 months ago
My car s battery died and they were able to get me in and out quickly and at a very reasonable price. Very happy with the service I received. Thank you!
Katie Record
5 months ago
EDIT! We went back :)My son can t stop talking about how much fun he had at Community Car Care today. Thank you SO MUCH for the quick service, great prices and for making an oil change fun for the whole family Quick, knowledgeable and friendly service. Won t be taking my car anywhere else! Highly recommend!!Services: General repairs & maintenance, Oil change
Shaela Taylor
a month ago
They looked for the most cost effective and timely way to repair my Jeep. They stayed in communication on the progress of repairs and worked with me so I could pick up my vehicle after hours.
Kelly DeLong
4 months ago
Community Car Care goes above and beyond EVERY TIME! As a professional who travels all over the state, I am assured that my vehicle is in top notch condition thanks to Chris and his team! Highly recommend!
Anthony Kreinest
4 months ago
I can't say enough good things about this company. After months of my brother and I fighting an issue with my wife's car I had enough. So I told her to take it to the shop. Paul was extremely helpful and diagnosed the problem and fixed it, or so we thought. So the next morning it wouldn't start so I called the shop and spoke with Paul. I explained the situation and he immediately grab his scan tool and another tech and came to the house. He was able to get it started and took it back to the shop where they finally were able to diagnose the real issue. Paul did everything to make sure my wife's car was taken care of and properly fixed. I am forever grateful for Paul and this company and you now have a customer for life.
Matthew Kinney
4 months ago
I was in desperate need of car work when CCC was recommended. I was told they are a little more expensive but that's because not only are they thorough with car exams but they also provide a comprehensive link to show exactly what work is suggested. No work will be done until you can go over the link provided and tell them what the most important items are if money is a concern. They do and will work with you to ensure your vehicle runs 100% better than when it arrives. Since starting with CCC, I have been extremely fortunate and appreciative of the quality of their expertise. I highly recommend CCC to everyone to service your car needs.(PS...These guys ROCK!)
angela flanigan
4 months ago
I've been going to Community Car Car for 3 years now and I have had nothing but good experiences. I trust them with mine and my husband's cars and they are always honest and fair with their prices. Plus everyone is kind and friendly!
Linda Field
4 months ago
Three folks at Community Car Care are the absolute best! They take excellent care of the customers and their vehicles. You're never just a number or a checkbook there. They go above and beyond.
Raymond Learned
2 months ago
Have a dodge charger that needed some front end repairs. They where very friendly. Waa expextung a bill i could not pay. ( last shop price ) they said half the work that the other ahop said i nees was no more them an upsale. Community car care fixed the issues with out the upsale. And my cost very reasonable and i am now a very loyal customer. HIGHLY RECOMMEND THERE SERVICES.
Bird Dogg
3 months ago
Paul did a great job replacing the solenoid in my F150. It was finished on time and under budget. CCC treats my truck like it was their own! Thanks!
Gabe Smallwood
4 months ago
Everyone was very helpful. Had an issue with the alternator that was recently replaced at a different repair shop and they repaired it for free since it was still under warranty. Will be using Community Car Care again!
John Humbert
5 months ago
Honesty is hard to come by anymore, that s untill you speak with the crew at community car care. These lady and gents are the real deal. They get you in quick and back on the road even quicker. Thanks for the top notch work and the piece of mind when it comes to getting my family s vehicles serviced. Thank you Tina, Chris and the crew!!!!
Kimberly Russ
a year ago
Five stars are still not enough! Now under new family ownership in 2023, Community Car Care continues to offer outstanding, honest, reasonably priced, and reliable customer service. We recently needed new tires for our UTV. Chris and his team gave us a great price (much cheaper than Costco) and worked with us to mount the tires on the rims. They went the extra mile to help us and we appreciate their hard work and dedication to helping us and our community.Service: Tires
Marlene Teegarden
4 months ago
I would not trust anyone else to work on my vehicle! Great and friendly service! Thanks for all you do to keep our vehicles running!!
Deedra Vorndran
a month ago
They were very helpful and informative. Paul put up with my crazy questions and I really appreciate his input. Very much recommend.
Brian Tolle
6 months ago
We love taking our car to Community Car Care! They have excellent customer service and do great work. We always feel like our vehicles are in great hands.Service: General repairs & maintenanceService: General repairs & maintenance
Linda White
5 days ago
Great service. So considerate, kind,cheerful and SO competent! Love them!Service: Engine repairService: Engine repair
Olivia Groeschen
6 months ago
Community Car Car is ran by the best family. Chris, Tina, and Evan make it a point to be timely and honest with all repair quotes. This business is wonderful and I highly recommend them!!Service: ExhaustService: Exhaust
Matt Findley
3 months ago
Great local place. Very knowledgeable and friendly staff. Would for sure go back. Prices are close to inline with competition. Occasionally they will be just a hair higher.
MARIBETH DEINLEIN
6 months ago
Community Car Care has the best mechanics and the fairest prices. They always quickly diagnose the issue, explain what needs to be done, and quickly and efficiently fix the problem. I highly recommend them!
Michael Smith
a month ago
Great place to service your vehicle! Very upfront and honest! I wish I could give 10 stars!!!