Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kaylee Powell
8 months ago
Rains Towing and Recovery is the absolute best! On our way back home from a long weekend at the lake our Jeep Truck died. There were no auto shops or mechanics open as it was Sunday, and Rains Towing was the only place that answered! We were so grateful they answered! Austin and his driver were so professional and kind. They arrived to us with in 20 minutes of our request for tow and sent the estimate via text before they arrived. Their pricing was very competitive and we really appreciated them taking our truck on down to Cookeville to the dealership, while we headed back out of state! Thanks Rains Towing Team! We hope we won t need to run in to you again but know right where to find you if we do!Services: Special vehicle towing, Car towing
Brandon Farmer
9 months ago
Awesome, helpful and went above and beyond what I expected when our family needed help on holiday weekend. Had a rough trip down to Dale Hollow pulling boat, lost wheel bearing on boat trailer north of Burkesville on holiday weekend. Called Rains Towing after hours, Austin answered and was very helpful and willing to do whatever was needed. Rains identified parts needed, drove several hours to retrieve parts in TN and even did a few more repairs needed on trailer. Got all this done during holiday week at a reasonable cost! Very thankful I called Rains!
Heather Gibbs
11 months ago
I had a wreck, and called Austin Rain s, and he was quick.Very well trained and professional!! Very well mannered and didn t charge me and arm and leg. Definitely recommend!!
Carrington Burkhalter
3 months ago
Rains was super helpful and kind! Ended up checking in the next day to make sure we all made it home safely to alabama! Highly recommend!
Karen Hogan
7 months ago
The owner, Austin Raines, was absolutely amazing I was stranded in Monticello, Kentucky after three days of towing my brand new jeep behind my motorhome from Florida. The Jeep battery would not hold a jumpstart. Apparently from the brand new braking system I had installed not shutting off and draining the battery the entire three days I was towing. Austin listened to my rant and told me it would be more expensive to be towed to a dealership and then brought back to my motorhome then it would be to send one of his drivers to pick me up, take me to an auto parts store to buy a new battery, and then drive me back to my Jeep. He even did all the work for me by calling around to find out what auto parts store had my battery in stock. His driver was at my location in 20 minutes, removed the dead battery, took me to the auto parts store, drove me back to my jeep, installed the battery and made sure the jeep started, and everything was perfect before he left. He was amazing as well!I don t know what I would ve done if Austin didn t help me because I don t know a single person in this entire state so I didn t have anyone to call to help me. Absolutely fANTASTIC customer service, thank you. Service: Battery service
The Mcladdy
a year ago
Rains towing has been a great asset to our family. We have had to use them twice now, and both times were emergencies. His crew was quickly onsite and got my wife and child home safe. They even were trying to help repair the car just to help us out. We will use them exclusively.
Samuel Jenkins
10 months ago
If you re looking to have a vehicle towed & don t want to pay way more than it s worth then you should use rains towing they are reasonable on prices and didn t mind one but to tow my vehicle on a short notice.they are fast & friendly & good at what they do and definitely won t disappoint! I will definitely be using Rains towing for all my vehicle moving needs!Service: Car towing
carmela seibel
11 months ago
The two men who came in the tow truck took such great care of me and my vehicle and was there just in 20 minutes after I called them if you ever are in of help this is the best service to turn too.Thank you so much RainsService: Car towingService: Car towing
Robert Stringer
10 months ago
Honestly, great friendly service, delivered on time and kept me up to date with what was happening. Definitely will call this company again if I need a tow.
Bruce Bray
10 months ago
Truck broke down in Monticello and tow truck came at expected time. Loaded it and delivered it very professionally. Would definitely use them again.Service: Car towingService: Car towing
Anthony Combs
11 months ago
had to pull me out. very professional and timely at a great price too.. thanks guys if I ever need a tow I'll call you..
Randall Stapleton
11 months ago
Rains towing provided great service and at a fair cost was very upfront and honest I would highly recommend their service if ever in needService: Car towingService: Car towing
Donald Patton
8 months ago
Great service. Our jeep made it home before we did. Reasonable price too.Service: Car towingService: Car towing
renee Errett
8 months ago
My car broke down 85 miles from home, they came and ended up getting me and my car all the way home. Very nice guys.
Stephanie Bybee
a year ago
Austin is great!! He really helped me save a lot of money . Money I didn t have. Thank you Austin for everything.Service: Car towingService: Car towing
Dustin Meadors
a year ago
Super fair pricing, awesome guy to deal with definitely recommend to everyone!Services: Car towing, Long distance hauling, Local haulingServices: Car towing, Long distance hauling, Local hauling
Tiffany Poore
a year ago
Great to work with, friendly and very good people..would recommend 10/10
Lord Kaim Armadon
10 months ago
Quick to respond and a pleasant experience would recommend!Service: Car towingService: Car towing