Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samantha Carrell
6 months ago
Didn't fix it right the first time went back told me they would order the parts to fix it here we are 3 weeks later and can't get a call back and apparently they use used parts and but charge new prices with out the option to get new coming directly from one of the employees. I can't speak for the other locations as I only delt with this one. If you want it fixed right the first time definitely keep driving past this place. Each video is a different side of my car. I've never been so disappointed when they put on such a great show that I would be taken care of!

  Christian Haigh
3 years ago
Called asked if my vehicle can be picked up from a location to have window tint done. Said yes and set up an appointment a week from that time. Explained what time the driver needs to be there and a price was agreed upon.The day comes and no driver shows. I wait till later in the day just in case maybe they got backed up. I call and say hey I had a scheduled time for you to pick up my vehicle and have window tint done. No one made it so there must of been confusion or was forgot to put on the schedule. No problem I d like to reschedule what day works for you guys?At this time I was told they don t pick up vehicles.... odd other ppl at the store seem to believe so and I ve had multiple previous clients of theirs had the exact service done and I ve personally had my clients vehicles picked up... damn. Didn t reschedule

  Tanner Smith
11 years ago
APR did a great job on my window tint! They gave me a Lifetime Warranty in writing, so no worries if I ever have a chip or wrinkle in my tint!I dealt directly with the owner of the place and he was great with his people skills.The work they did was very fast. I dropped my truck off at 7:45 AM and they were calling me at 8:40 AM to say that it was done and ready to be picked up.Great people, Great Product, Great Price(best in town)!!!

  Emm & M
7 years ago
Had my windows tinted at APR. Very friendly service. Everyone smiled and greeted me when I dropped off my vehicle. When I came back to pick it up, there were several different employees there. They smiled and their customer service was great as well! The window tint looked professionally done and flawless! The receptionist got me in and out in no time. Highly recommend!

  Krysti Srey
3 years ago
I had my Lexus repaired at their facility, it was hit on the front end and looked worse than it actually was, Scott assured to me it would be fixed right and put back to the way it was before my wreck. I got the car back and was extremely happy with how it came out. My car was nice and SHINEY after they were done, they also did it very quickly. I will be back if I ever need to repair my car again. Thank YOU APR!Services: Painting, Window tinting

  Nikki Esparza
10 years ago
I just bought a used car two weeks ago. When I test drove it, I noticed a bit of a smoke smell but I figured it wasn't going to be bad and a bit of me cleaning it would get it out. Oh no. The dealership did a good job at masking if for a bit but when I got it home and had it parked overnight, the next morning was horrendous. Previous owner, heavy smoker. I have asthma and it started to really bug me. I had APR use their Ozone machine and they completely detailed the inside of my car to get the smell eliminated. I love it. Leather seats are all clean and they put a protective coat on there. The carpet was all shampooed and the headliner was cleaned. This place does a fantastic job at interior detailing and removing the smoke smell. I am completely satisfied and the price was so worth it. Now my car smells like a bunch of cherries.FYI: I tried baking soda, cutting a few apples in half and placing them everywhere in the car, bounce dryer sheets and the car spray that says it will eliminate the smell....none of it worked. I am one happy lady. Thanks APR! Great job!

  Tracy Withnell
7 years ago
My wife and mother-in-law decided to surprise me with tinted windows for my truck. We showed up at the appointed time and the staff was friendly and professional. I dropped off my truck and let them do their thing. Unfortunately, once I picked up my truck, my wife noticed bubbles (good sized) were at the bottom of the tinted film. Since I didn't want this to be an issue later, we called them right away and the secretary offered recommendations to see what would happen. Since the bubbles didn't dry out and go away, we called again and they let us know to come in to drop off the truck to get the issue fixed. Issue is now resolved and I couldn't be happier.Reason for the 5-star rating: Friendly service (rare for a mechanic shop), and their willingness to redo the job to fix the issue without charging me extra for the fix. I could tell that they value their customers and they show that they want your repeated business. I will continue to take my business there when possible.

  Redacted Information
3 years ago
They got my windows tinted quickly and professionally. I did have one window that I was not satisfied with, but they're replacing the film under warranty without any hassle! Definitely worth the extra cost to have a warranty on the window film.

  Alan Foster
5 years ago
Called about getting an estimate for door repair on my truck, was advised to just show up. Upon doing so I spoke with the receptionist/gatekeeper, she wanted to know if it was a insurance claim which it is, but I still wanted an estimate and expressed this to her, she then decided to go on about supplemental claims to cover costs, which I was already aware of, but made no move to get an estimate performed. After 3 attempts to make it clear I wanted an estimate, I gave up and about faced to leave and the receptionist/gatekeeper let out a huff. (maybe she was having a bad morning???) For what it's worth I immediately went to 2 other shops who were happy to actually look at my truck and give me an estimate regardless if it was a insurance claim or not. But your receptionist/gatekeeper cost you my business, and any recommendations I would've been happy to give.

  Andey Srey
3 years ago
APR was easy and simple to work with. They were quick with the turnaround time on my vehicle and the quality was A-1. I would definitely recommend them, they are an all around good shop to work with.Service: Window tintingService: Window tinting

  Niki Ramey
6 years ago
I wanted the exterior of my car detailed which would include waxing and buffing the car out. The dealership I purchased my car from sent my vehicle over to this place to have that done. when the car was returned, after they had it for 2 days, they hadn't even gotten the bugs off of the front of my car. Absolutely the worst job I have ever seen. Do not take your car there, you will regret it!

  Erica Melbert
5 years ago
Sister company to Auto Craft. Work done on my SUV was unacceptable for them to think it was okay for me to pick it up like that. The rim didn't match. The paint had smudges and the moldings on the side had more smudges. My doors were still creaking. Had to bring it back for work to be done correctly. If the money were physically coming out of my pocket, I would be pissed and not recommend them. I will not be bringing any vehicles to them in the future if I need work done.

  Aaron
6 years ago
Great quality for the price. There is a reason they are more or less the cheapest place in town, but that also does reputable and professional work. I just had my Corvette in for a complete front clip re-paint job last week, they messed up but notified me and completely repainted the bumper again before I took delivery. Their courier service was outstanding and i am very grateful, I was given a free ride to AND from my place to APR. both times being a 20 minute drive on their part. However, in regards to the paint job itself: my bumper has small pinch marks all along the border of the bumper, it looks like BB sized hail dents outlining the bumper. My front emblem was brand new as of 2 months before I took it in, when I examined it after there were deep scratches covering the surface, the paint underneath was faded and scratched somehow, the border is bent and scratched, and the glue underneath oozes beyond the emblem. I am honestly lead to believe that they put on a different emblem than the one that was on it. But beyond that, the overall paint it self is pretty great, not perfect, but great.

  chastity somers
6 years ago
Although my vehicle looked much better, for the price of my detail job, I wasn't that impressed. There were obvious spots missed and there could have been a little more elbow grease applied on spots that I was able to take off with just my finger. I was disappointed but I would have to say that the customer service was awesome. I won't be spending that kind of money again for that kind of result.

  Tasty Pork
7 months ago
Wasn't until that last few seconds of our exchange when the gentleman said "oh youe aren't leaving it here are you? Were 6 weeks out."Bottom shelf customer communication.

  Tram Ngo
3 years ago
My first time experiencing auto repairs due to weather damage and APR was incredibly accommodating and were so easy to work with. I would recommend them time and time again. Very genuine and honest people!

  Teresa Wade
4 years ago
My experience with Auto Paint Repair from checking in for an estimate to picking up the completed vehicle was positive, with a straight-forward approach, courteous interactions and high quality work.

  Christ Opher
10 years ago
I took my wife's Mazda 3 in for a door, fender and PDR. They did a FANTASTIC job fixing the vehicle. I also had them do a full interior AND exterior detail on the vehicle and I must say, it looks as perfect as it did the day we bought it.I would recommend these guys to ANYBODY that needs a good job done! GREAT JOB GUYS!

  Nick S.
3 years ago
Had a perfect experience with them recently and would highly recommend! The work looks good, they were very friendly, and were right on time with the amount of time they estimated it would take. Couldn t ask for more, keep up the good work guys!

  Kris Sowards
a year ago
Guys jumped right on getting my quote put together. Will update once my truck is fixed and back in my possession.

  Reva Swaney
5 years ago
The hood of my car was backed into and they did an excellent job fixing it. The service was fast and you can t even tell it was hit.

  Brittany Raymond
5 years ago
My car was hit in the parking lot so repairs were out of my pocket. Done right and fast. Nice place with nice people! I will be back.

  casualinsomniac
8 years ago
great experience. got my car in on very short notice and repaired quickly. back to looking like new. highly recommend. bernie

  Brian Bohnsack
5 years ago
They did a great job of fixing my car. They completed the repair in a day and for the price they quoted.

  Tom Mcclendon
7 years ago
Thay did a very pore job within a month the bumper was falling off it cracked the paint the manager told me thay had to make brackets to mount turn signals they J-B Welded of them to the bumper the foam isolator behind the bumper was broke and not replaced and taped on and he told me that it was missing a belly pan but it didn't need it it would be fine then I go back to have it fixed he told me that it was going to have to pay for it and that it would not be covered because it was an aftermarket bumper when all it was was a bad install by the person who installed it is had to do all the work to fix it myself and had to pay 120.00 for the parts all he would do is fix the paint on top of that he told me that didn't know if the isolator would work with the after market bumper but it was broke and taped on so very disappointed will never go back thay are owned by auto craft

  Krista Marsh
5 years ago
We use them for our car lot and they always do good job! Very friendly and helpful guys!

  Jenny at The Kansas Doll Show
5 years ago
Had my company car fixed there and will 100% go back, awesome service!

  Chad Neptune
6 years ago
This is the worst body shop I have ever did business with took our Dodge Charger in to get the door fixed, went in to pick it up there was a scratch on the new door the railing above the door had scratch on it and they tried to tell us it was there before which is bull they had to redo the paint on the door and fix the rail, we go back in the second time to pick it up and there was a new chip in the rail the vehicle was filthy on the inside and out with dust the lady inside was rude and didn't want to admit fault I will never recommend this place to anyone ever.

  J. S.
5 years ago
Very good at the work they do, reliable service. Very professional quality and that of factory matches. I would recommend them.

  James Turner
3 years ago
Best place to get your car detailed is that auto paint repair it's a good place five-star.