Eddy's Toyota of Wichita

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Bell
3 days ago
Quick fast 30k service, with an affordable alignment and tired balance. The man who helped me Elliott was so kind and helpful and really stuck with me until the very end. Also, they provided a shuttle to the mall and back while we waited.

  Joshua Jaimez
4 months ago
Great car buying experience. Chris was top notch when it came to a low stress experience. Being good at sales for me means having a sense of empathy and compassion for your customer, he exceeds any expectations I had for my experience. Great salesperson, even better strength of character. Big shout out to Jason and Nick for assisting as well. Thanks for all the help couldn t be happier with the car!

  Justus Kidd
a week ago
Sonny was fantastic! His knowledge and professionalism were top-notch, and I'm thrilled with my new car. He made the car-buying experience stress-free. If you're looking for a great car-buying experience, ask for Sonny!

  Deborah Debbie Hopkins
3 days ago
They are absolutely awesome!! They helped me get a car quickly, even though I filed bankruptcy. They are the friendliest salespeople I ve ever dealt with. They will get my business from now on! Very impressed with them!!

  Melissa Hershey
3 weeks ago
Sonny was my sales person. He is very knowledgeable and nice. Not pushy at all which I liked. They worked with me so I could get the vehicle I wanted. Everyone there was very helpful and nice. I had a very good experience. I would highly recommend purchasing a vehicle from them.

  Joana Myers
a week ago
Hunter was our salesman and he was really great! He was very knowledgeable about our vehicle and showed us all the features it had to offer. He also introduced us to the Toyota app which we had never known about in the past with our other vehicles and has been majorly beneficial to us. I felt very confident in my purchase and drove away one happy customer. Thank you!

  Alicia Hood
a month ago
Worked with Pat Frantum on the purchase of our New-To-Us 2020 Toyota RAV4 TRF Off-Road today. He gave us excellent customer service and treated us with so much respect and care. Thank you so much, Pat for helping us with our purchase!!

  Sujata Gautam
a month ago
Courtney is a great sales person. She looked out for our best interest. She made sure we get a nice deal and we are happy with our purchase. They helped us negotiate and gave us the best deal. They made sure we walk out as a happy costumer. Will be recommending Eddy s Toyota to my other friends as well.

  Eric Beaudoin
a month ago
I didn t end up buying a car from Eddy s but not because of my experience with the company; they were excellent! Jessica in the Internet department was quick to respond. Coriaunna set me up with Max in sales and both of them were very helpful. Dane, one of the sales managers, was very easy to work with and accommodating. I m not in the market for a car now (just wasn t right timing for a purchase) but the staff at Eddy s were professional and courteous from start to finish! I would have no hesitation working with this sales team again.

  zhao averie
3 months ago
Went in on a snowy day and had great experience with Patrick, he listened to my needs, and budget and helped me finding a great car. He also was very sweet and honest.I would recommend going with Patrick.

  Chyenne Smith
3 months ago
Hunter was extremely personable to my fianc� and I, as well as knowledgeable about the products. He got us on the road with a safe and reliable 21 Camry, and also kudos to Nick in finance who worked hand and hand with Hunter to take care of us and we couldn t be happier! Definitely see them over all else in Wichita.

  Lori Young
a week ago
Overall, finding and buying my SUV went well. Bruin was my salesperson and he showed me vehicles within my price range that met criteria for towing a travel trailer. He had good insight as to what would appeal to me and I am very happy with my purchase! I gave 4 stars instead of 5 because of a couple of snags and the long process was exhausting.

  Darryl Rice
4 months ago
Brian Ovalle and Jacob Moran are legit. Both were extremely knowledgeable, friendly and helpful. They didn't fail to answer any of my questions. I had a lot of them. What they didn't know, Dane the team leader brought them across the finish line. I am quite pleased with this team. If you are lucky as I was to get these guys you won't regret it.

  Dallas Walta
2 months ago
Courtney Mills was an amazing sales rep & went above and beyond for us. She was very polite and detailed in walking us through the purchase of our new vehicle. After financing & paperwork, she sat in our vehicle and walked us through pairing our phones, setting up our first service appointment, and making sure we knew how to use all the systems in the vehicle. She diligently went through a checklist to ensure prior steps in the process weren't missed before working with her, and found some documents we didn't receive a copy of. She also went back inside to gather a leather document holder for our vehicle to keep all our paperwork together. She followed up with a handwritten card to thank us for our business and make sure we didn't need anything else. Would definitely recommend her!

  Isabel Prieto
a month ago
I highly recommend Eddy s Toyota for car-purchasing needs. Jacob provided exceptional assistance in securing the Sienna we had been seeking for several months. Unlike other dealerships, Jacob's proactive approach ensured that our desired vehicle was located and delivered promptly without unnecessary markups or waiting lists. Despite the distance of 2.5 hours from Wichita, the outstanding service provided by Eddy s Toyota warrants our repeat business. Their commitment to customer satisfaction sets them apart as a dealership of choice.

  buch_family
5 days ago
We worked with Aaron Whipple to purchase a new to us Jeep. We narrowed it down to 2 cars with very different prices. There was no pressure on which car to pick.

  Linda Rubio
3 days ago
Grant was a good salesman. Found the car we were looking for. But didn't feel like a valued customer, just a sale. The features weren't gone over very well. Figuring things out as we go.

  David Adams
a month ago
After an experience with Eddy's 24 years ago, I said I would never buy a vehicle from them again. That changed this past week. I went in with every intention of looking at the new Grand Highlander and if I were to buy one, go to another dealer. A young sales associate, Bruin, was very helpful and listened to what I wanted. I was not interested in a test drive at the time and he did not push it once I said no. This was not what I had experienced in the past.I received a call later that evening from Bruin stating they may have a Grand Highlander with most of the options I was looking for but not the interior color we wanted. He advised he would keep checking the area to see if one was available. I made arrangements to meet him on Monday to check the vehicle and take a test drive. Bruin said if he may have an experienced sales associate help him since he was still learning. On Monday, I met with Jacob, the associate Bruin mentioned. I brought suitcases to check the cargo capacity. Jacob went with us on the test drive and he proved to be extremely knowledgeable of his product. When we returned to the dealership, I asked Jacob if they wanted to look at my vehicle for trade in. Jacob asked the question, would we be willing to purchase if we could agree on price and terms. I was prepared to let the negotiations begin.Jacob brought in his Sales Manager, Randy.We came to terms easily and we got the ball rolling. I next met Micheal, F&I, and finished the paperwork. This was a completely different experience. We are very pleased with this sales experience and the vehicle we purchased. I will recommend Eddy's and Bruin, Jacob, Randy and Michael.

  Hannah Kutz
4 weeks ago
We had Bruin Evans helping us. My grandma was buying me a car to have before college and we ended up getting a 2021 Toyota Rav 4. We didn t know what we wanted to get going into it but my grandma had talked to Bruin a few days before about it. So we decided to stop by a Bruin was super helpful in helping us find the perfect match. He was patient and very kind and was a great help. It was a really good experience.

  Bill Gibbs
a month ago
The buying experience was great. No pressure sales and negotiations were fair. The follow up after the sale with several recall items was outstanding! Randy White did an amazing job making sure everything was taken care of! I d definitely shop at Eddy s again.

  Blake Lewis
2 months ago
Had Brian Ovalle as my sales person, he did an absolute amazing job! Made the whole car buying process painless. Got exactly what I wanted and for the price I wanted. Definitely recommend buying a car here. Great atmosphere and all the employees were great! Nick Ford did my financing and he was great as well! While process was quick and easy.

  Antwynette Williams
a month ago
I left feeling some type of way and uncomfortable during the paperwork and process. I felt the finance manager seemed disappointed that I didn t make a final decision right away even though I voiced my financial concerns. I called with my decision to get the car the next day and no response. I tried to give them another chance given my experience a few years ago.Update: I spoke with my nice Sales guy a couple weeks back. Crazy part he was told I was approved. I was sent the VIN to call my insurance to get coverage. I got every squared away prior to coming to the lot. I received a phone call the week before, the day prior and that morning to make sure to bring updated income report and insurance. I took an Uber to the car lot prepared to complete the paperwork. As soon as I got there my sales guy greeted me and told me everything was a go. I waited for a few minutes to meet with the finance manager. As I was sitting there, I noticed that my credit was being checked again, it didn t seem right. The finance manager proceeded to tell me that I couldn t get the car because discharge papers was needed and I didn t get a full acceptance based on that Now why that information wasn t said on the phone the past week including the morning. Not only I experienced embarrassment but I was hurt despite the previous interaction of the process. I took off work to complete the process, lost money for the day and was embarrassed. I can t believe that no body was honest enough to tell me the truth about the approval. Now I am without a car, I tried to get approval elsewhere and was told there was no way I was approved with those guidelines. What a slap in the face.

  Jim Caywood
a week ago
Sales managers were rude and difficult to work with. Walked out of Eddy s made 1 phone call to Legends Toyota. Less than 10 minutes talking to their sales manager Austin I made a deal on the exact truck and saved $1000.00. Don t waste your time at Eddy s trying to make deal. Call Legends Toyota if you want a great buying experience and get a great deal.

  Lau Kilgore
7 months ago
Terren made my car buying experience easy and comfortable. His sense of humor kept me laughing all through the process. He answered all my questions and was not pushy or rushing me to make a purchase. He listened well and accommodated my needs and desires. Thanks for Barbie day! The outfits were great.

  George Rocket Fishing / Cooking channel
4 months ago
Cathy and Jen are amazing! Roberto did a wonderful job at keeping me up to date with details, Nick Ford did an amazing job with going over my options for extended warranty. I drove out to Kansas from Colorado to Eddy Toyota to purchase a used Cadillac. They did an amazing job ant making this an excellent experience. I am looking for another car for my son. I will be back to work with this staff! They made this an excellent experience!Thank youGeorge K

  Crystal Gonzalez
a month ago
Brian did an excellent job at helping my parents and I find the perfect car! He was very kind throughout the whole sales process. 10/10 recommend him to anyone looking to purchase a vehicle!!

  Backyard Garage
a year ago
A big thank you to Chris Fulton for helping find easily one of the most fun cars to drive. He's was very patient and helpful during my visit and he took the time to get to me before giving me a options that fit my lifestyle and my budget. I love my 86 and I will be recommending people to Chris at Eddy's Toyota.

  Ginger
6 days ago
Roman was our sales person. He was professional, friendly, and willing to work with us. Our car came in 10 days later. Happy Customers.

  Matt Truman
3 days ago
I worked with Austin Sublett and he was great! Very knowledgeable about the vehicle and honest and upfront about what to expect. Made it an easy and enjoyable car buying experience.

  Cam
4 weeks ago
As a first time car buyer not knowing the process and everything going into buying a car Sonny was an excellent salesman and able to help me out with everything i needed while not making the whole process stressful. They were also able to help me get a good price on insurance and were there to help me every step of the way. would highly recommend coming to Eddys Toyota for your car purchasing needs