From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tom Shamblin Painting
5 months ago
I take my business and personal vehicles at 53 Auto. they get right one it. they stand behind there work! when it comes to my company van, they try to get me in and out. I recommend them. Thanks Bill!!Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Engine repair, Brakes, Air conditioning, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Engine repair, Brakes, Air conditioning, Oil change
Joshua Charlton Cornelius
3 months ago
Man I'm stressed, the problem keeps getting deeper and deeper the more people I ask for whats going on with my heater core but it went from a missing housing to missing parts everywhere and so the business may be cool but I can't get a grasp on working heat for my vehicle so I'm about to cop me a new 2023 Chevrolet Bolt in Hollywood.
Sara Glock
11 months ago
Bill and his Technicians are the amazing! Best auto repair shop in town. Their honest, affordable. And get the work done correctly. I know I can always count on 53 Auto whenever I have car issues or just need my oil changed!!Services: General repairs & maintenance, Auto A/C recharge, Vehicle Inspection, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto A/C recharge, Vehicle Inspection, Auto maintenance, Oil change
Luigi
a year ago
With one of our vehicles out of warranty and having an issue we were very concerned, especially since it was a unique problem a dealership would charge a mint for. The entire team, from Melissa at the desk to the mechanic that completed the work, kept us updated on their progress and got us back on the road quickly and under quote when they could (rightfully) have charged twice as much. Bill and his staff are the kind of folk that make Wichita what it is.Services: Auto engine diagnostic, Engine repair
Danica Lynch
9 months ago
This place is a joke. I took it here to get a diagnostic done for shaking while hitting highway speeds. They quoted me $2,047 for a new transmission, new brake rotors, and pads. I took it to expert auto, said nothing about what 53 auto found, & turns out it was just my shocks and two tires that needed replaced. It was a $650 fix, NOT $2,047 dollars!!! They checked my transmission, brake pads, & rotors as well and found NOTHING WRONG WITH THEM. Once I explained what 53 auto was attempting to say was wrong with my car to the mechanics at expert auto, they literally laughed in disbelief. You saw a young girl with a baby, probably coming off as a single mom, & tried to scam me. My car is back to normal and no longer shakes. Screw you guys for trying to make a quick buck.
Jessica
a year ago
Fast and friendly service! Got me right in to see what the issue was and got it taken care of so quickly! I thought I'd be without my vehicle forever. Worked with my insurance and made it so easy! I'll definitely be using them next time I need any work done.
Jeff Johnson
4 years ago
I'd like to share with everyone a very positive experience we recently had with 53 Auto and their team. Dave and Bill were spot on with Customer Service and the repairs were completed on-time, at a reasonable price and the communication was awesome! Everyone is busy - so when you have to have your vehicle repaired, it can really mess up your day. Knowing someone truly cares about the end result makes all the difference in the world! I HIGHLY RECOMMEND 53 Auto to those in need of PROFESSIONAL Automotive Repair. Thanks again so much to The 53 Auto Team for a job well done!
Marz� Lowe
4 years ago
THE BEST customer service I have ever experienced with any auto shop. Fast service and accurate diagnosis of any issues you re experiencing. When my car was ready they even went out of their way to bring it to me! The receptionist Amber in particular had me sold instantly with her understanding, kind words and compassion for my situation. Perfect team across the board!!!
Dasha Mcneely
9 months ago
I just want to take the time to tell you thank you Bill for everything you did for my truck you are now hired as my mechanic I don't know how many years you been a mechanic but I know one thing you got my truck rolling good and I appreciate your secretary she is a sweetheart and she's a hard worker and she's well customer service and all about the customers thank you so much for everything that you did for me I will be backServices: Auto exhaust system replacement, Battery
Delicia Bawl
2 years ago
We ve had several great experiences with 53rd Auto. Trusted company and fantastic ownership! I ve even brought my vehicles in for a thorough inspection prior to purchase and I received exceptional customer service!! They provide timely, friendly, honest service and I would highly recommend them!!!Service: General repairs & maintenanceService: General repairs & maintenance
vickie karmann
2 years ago
Bill & crew have been great. Were able to get me in quickly. Repaired issue completely with no return visits for repeat issues. Professional and knowledgable. Would highly recommend.Services: General repairs & maintenance, Auto engine diagnostic, Brake service & repair, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Brake service & repair, Oil change
Kristin Crisp
2 years ago
Bill was very informative and knowledgeable in explaining the work I needed done and why. Employees are professional and service affordable. Highly recommended to anyone needing routine maintenance or work done on their vehicles.Services: Transmission, Auto glass repair, Auto engine diagnostic, Engine repairServices: Transmission, Auto glass repair, Auto engine diagnostic, Engine repair
Austin Barnes
4 years ago
Went in for an AC recharge. One of the few places in town that can do this on a hybrid vehicle. I quoted a few other places and they were all significantly higher in price. Bill set me up the morning after I called for an appointment and had the recharge done in 45 minutes. Great, friendly service at a very fair price.
Mike Marsala
a year ago
Transparent, professional, and cares. Bill cares about his name and it shows. You get everything in writing on your phone, no BS, and they actually care. I won t go anywhere else, as it s rare to find this kind of integrity these days in this town.
Anita Carriker
4 years ago
If you want a great job done on your vehicle,and want customer service that treat's you like family,53 Auto is the best. I live in Arkansas,but I will come back to them to have work done on my vehicle when I can! Great experience!
Dina Curtis
a year ago
They did an excellent job diagnosing and fixing my latest beetle for a great price! Thanks Bill and team!
Ronda Johnson
2 months ago
Wonderful customer service and very helpful
Brandy Speer
2 years ago
Took my car in for a diagnostic they told me 4000 to fix all that was ring. Took it some where else n got it fixed for 700 parts n labor for real they were quote me things that didn't even need fixed they sure want my 4000 from my taxes didn't they. I said single mom n all this place saw was someone they could over charge n couldn't afford to sue them welcome to Wichita.Services: Electrical, Auto engine diagnostic
Kaleigh Heath
3 weeks ago
amazing service all through out
Jacob Gillis
11 months ago
Great staff and great service! My truck has never driven better!Service: Transmission replacementService: Transmission replacement
Hayley Pogue
2 years ago
Bill is hands down the only person I trust working on my car! Knowledgeable, professional and excellent customer service!Service: Engine repairService: Engine repair
Pam Jones
3 years ago
Bill and crew are respectful and always willing to help when needed. Highly recommended especially for single women, they won't take advantage of you!
Dennis Baker
a year ago
Great service.. Even better people.. Amazing work and answered every question that was asked... Highly recommendedServices: General repairs & maintenance, Auto engine diagnostic, Air conditioningServices: General repairs & maintenance, Auto engine diagnostic, Air conditioning
Kathryn Noble
3 years ago
I had many things done to my Subaru and loved this shop! Everyone was friendly and fixed my car back to new! Love it!!Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance
Ict Vtwin
a year ago
Lisa and Bill were great, and the tech, Justin, was both knowledgeable and skilled.Service: Auto maintenanceService: Auto maintenance
Jason Bourne
4 years ago
Great Place ! They were able to fix my car RIGHT THE FIRST TIME ! When nobody else could. And for a price well within my budget !
Troy Shue
3 years ago
I brought in my vehicle thinking i knew what was wrong with it, but I was wrong and 53 auto fix the problem pretty fast. So thanks for the fast, friendly, and great service.
Cheryl Mcrae
3 years ago
Quick and efficient service and always willing to explain what needs needs to be done and why. The entire staff are friendly. I would highly recommend.
Alicia Leidholt
3 years ago
Very friendly and knowledgeable staff. Will fix all of your mechanically needs with professional and honest intent.
Timothy Frederiksen
3 years ago
I had friendly service from start to finish on my car and would recommend this shop.