Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jen
2 months ago
My son brought his vehicle in to buy a new tire and have it put on. One week later, it started wobbling really bad so he pulled over and saw that the tire was almost completely off and there were only 2 lug nuts left on it! And one was completely smashed. I don t know what in the world they did/didn t do, but he had to pay another tire shop $50 to fix it. This could ve turned out really, really bad for him. It can t be that hard to tighten up lug nuts good enough that they actually stay on.

  Shawn Remfry
a week ago
Been to a lot of Walmart auto centers in Kansas City, this Wanamaker location is by far the most accommodating and responsive on all levels! Dylan is absolutely phenomenal and made the entire experience!

  Lewis Junior
a month ago
I have had my oil change there two times now both times within two weeks half of my oil leaked out because they do not know how to tighten an oil filter! Please don t let these retards work on your car

  Dmass
5 months ago
Place is a joke. Can t even get a hold of someone on the phone just to see if they have a certain car battery in stock. Waited on hold for almost 30 mins and then gave up.

  LA MB
a year ago
Had a bad tire happen on our trip and needed tires immediately to be safe on I-70. It was closing time for the tire department, but they stayed open for us and replaced four tires and balanced them. The only problem is they were not balanced correctly and vibrated, and we had to have them rebalanced at Marshall, Missouri Walmart after we arrived there which cured the problem. Also had to settle for Goodyear because they don't keep Michelins in stock, and we couldn't wait 2 days for them to be delivered as we were traveling and we bought the only option in our tire size. We really do appreciate the auto team for taking care of us even though it was their closing time.Service: Auto tire replacement

  Theodore Ike Summers
a year ago
They were not willing to help me in any capacity. I came during their opening hours and their doors were completely locked. When entering through the main entrance and walking over I found two employees sitting around doing nothing. When I asked about leaving my car for an oil change they gave me attitude and quick dismissal and were incredibly rude. Won t be going back here and will be making it clear to friends this place is not trustworthy or willing to work with you.

  Cee More (Be)
a year ago
Over filled oil and told me it was ok to over fill by couple quarts? They had one vehicle for 3 hours. I called after I had paid and left and the manager asked me to come back... She drained off (who knows how much) maybe a few cups full and said it was good to go ??? It still read a little high and the oil smelt like salvents. I dont feel safe driving far now and have paid to have it changed again after only 180 mi. It was the blackest I have ever seen come out of any vehicle???? I am still fearing what residual damage maybe caused? I have now had to pay 140$++ for 2 oil changes and feel unsafe in my car! So wrong!Service: Oil change

  Seth Evans
2 months ago
Overpriced and always closing down fast cause they don t have enough people to run!

  Scott Hanna
2 years ago
Dropped off a trailer tire for replacement. It was done in bout an hour. Went to pick it up about 530 and the Auto Center was closed. Had to walk around to front door but luckily there was someone still in the shop to get my tire. Asked why they're not open till 7 and he said not enough employees. I was just glad I could pick up my wheel!

  Toni Streff
5 years ago
I was at Walmart on Wanamaker today and forgot to turn off my headlights. Car wouldn't start. So I went to the Auto Dept and asked if they could help me and jump my car. A young man by the name of Dylan Walpole took his lunch break to come and help me. First he had to push my Ford Explorer (1996) up hill to get me out in the drive area so he could pull his car up and give me a jump. Car wouldn't start. Dylan informed me that I needed a new battery. He walked back to the Auto Shop with me and my granddaughter. Found a battery for me. Took it to the counter for me . Then walked basically from one end of the store to the other to where my car was. He carried it the whole way. And being the Angel that he is... installed the new battery for me. Also let me know I could take my old battery back for a core refund($13.10). He has only worked there for a week. He is an amazing young man and Walmart you need to hang on to him. He's a Great asset to your company . Thank You Dylan for being my saving Grace today! I am forever grateful! Toni Streff

  Monica Sneath
6 years ago
Check in guys are super nice. Mgr on the phone was a little short. Purchased 4 new tires and they charged me per tire to reset the tmps on my car. They didn't put a weight on one of the tires and my tpms was saying to service that same tire, so called and they said to bring it in and they would fix it.. They put the weight on and said all the sensors checked out normal but put in the notes to take it to dealership to reset the tmps.. they charged me already to reset this, not to mention it worked fine before they touched it.. 2 days wasted there and still not fixed.. super pissed.

  Wanda Williams
10 months ago
I went to get a battery and was told that they were not allowed to replace the battery on my suv. I went in the store and the car stop. I had to have it towed to a shop.

  Google Reviewer
6 years ago
I normally do my own oil changes. Since we have 3 cars, i buy oil and the filters all at one time, i normally keep a couple filters and 12 qts of oil on hand for each car....i mark the oil filters with the name of the vehicle so i dont mix them up... It was extremely cold in January so i brought our cars here for an oil change instead of doing it myself. They did my oil change on 1/17/18...its been 3200 miles since that oil change and its warm now so i decided to change my oil. I got under the car and MY oil filter is still on there with my writing on it ..AND WalMart marks the drain plugs with a blue paint marker..there is no marker on my drain plug. They did not change my oil....but i got charged for it.

  Carl Widell
5 years ago
They rolled down my window while getting oil change. They could not get it back up. $60 to get window up. Manager Bob said he would not help and that they roll down the window so they dont get locked out. Where the heck is the sihn that says they roll down windows?

  Eric Williams
6 years ago
I've brought my car here a few times for minor stuff (oil changes, etc.). Service not that bad but it's hit or miss if they call me when they're done. Almost caused me to be late somewhere else a couple times.

  Blake
2 years ago
4 new tires purchased and mounted within 30 minutes. Need to return to have the tires rebalanced.

  Brook
5 years ago
I took my care in for an oil change and was out of there in no time. They were extremely fast and courteous and the gentleman behind the counter was very nice and pleasant to deal with.

  Tegan Perez
2 years ago
They didn't reset my "change oil" constant reminder after the oil change and my steering wheel and door where greasy afterwards.

  Todd Craig
4 years ago
This service department is overseen by a dishonest man. It s unfortunate when a business will not stand behind its own product or it s employees. I hope this review is seen and prevents others from doing business with them. Please stay away!!!

  Douglas Fairchild
5 years ago
Purchased new tires...I love them..ride very nice...quite..& 4000 miles..they are wearing well...

  RapidRic
4 years ago
Can usually get your tire fixed or replaced in a decent amount of time. Stores there to look around while you wait

  john fitzpatrick
5 years ago
Got my tires on in 40 minutes and at a better price and quality than anywhere in town.

  Bob Amyx
5 years ago
Ordered a tire and it's not here but they said it would be. Had to come in after 3. Phone calls because they couldn't figure it out. My wife said what do you expect me it's Walmart.

  Little Green
5 years ago
Waited over 3 hours for a tire change. Maybe they were busy, but I was unsatisfied either way.

  Jake Paine
2 years ago
Lazy help that looked harder to get out of getting the job done than doing it. They didn t want to do their jobs and that was obvious.Service: TiresService: Tires

  Joshua Noxon
3 years ago
Great service at the 37th street Walmart... They had all the tires I needed...

  Chandra Ward
4 years ago
Auto center online hours say they are open until 7pm on Saturday. Went at 545pm and sign on door said closed...really????

  Sharon Parnell
5 years ago
Need to have additional staff in auto area. Took 20 minutes just to get assistance. Only one person working.

  Sheri French
2 years ago
Walmart has a lifetime rotate and balance and you pay for it once. Stop there 45 minutes and done

  Crystal Moon
5 years ago
30 minutes and my car was done. They were polite and efficient.