Shell

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brenda Reese
5 months ago
What can I say love these guys. Honest mechanics with a friendliness that is one of a kind. I'm a next generation using the, my kids are next, next generation

  Verlin Jones
7 months ago
Respectful, pleasant attitudes, always willing to answer questions and work with personal work schedules, and all work is reasonably-priced. Only place I take my auto business!!!

  Jeremy Main
5 years ago
Truck went down, called and they were fast and friendly! Tow truck driver knew his job and was friendly and fast! Next rating will come when my repairs are done!Repairs are complete!!!! Truck runs perfect now!Repairs were done correctly and done fast! Price was very competitive with other shops! Parts they replaces are even covered Under warranty!!! Will recommend! Nice work!!!

  Robert Lowery
2 years ago
Decent location and there is an entrance from a side street which makes getting in and out of traffic much easier. I wish the fuel pumps were spaced out a little better or maybe people with longer vehicles just need to be more courteous. Staff is usually helpful and friendly when I do end up going inside.

  Joe Anderson
4 years ago
Took our 12 year old car in for a check up as we had been having battery issues. Was told "without a doubt" that it was the alternator by a battery technician. Darrell's checked out everything at a very minimal cost and determined that it was the battery after all. Very glad to have a local technician who cares about the car (and the cost) as much as you do. Great work everyone, thanks so much.

  Ryan Sperry
2 years ago
I was told work would take a day they kept my vehicle 3 days didnt provide a loaner then I was charged ungodly amount for front brakes. When I brought it in my brakes aren't even making a noise but since leaving shell it sounds horrible I called and talked to owner he told me it's under warrant 2 yrs and yo bring it in. I told him I could bring it in now he said it's not a good day bring it in Monday I told him me and my wife work until 330 and we'll be in after I went in and was treated poorly they said they dont have time and told me I should take off tom and try again this shop is horrible

  litekrissyexercise
5 years ago
Friendly and reliable service! Very professional and easy to communicate with. They completed all our services in a timely manner and the car is running smoothly again! We've been going out of town for auto care and now it's great to have a local place to close to our house!! Thanks!

  Jay Clevenger
3 years ago
A Friendly and Knowledge EnvironmentI started taking my car to Darrell's in the last year for quite a bit of work. They have taken care of of brakes, a new alternator and battery. They have always been very helpful and knowledgeable. A very friendly, clean environment and the cost is very fair.

  Roger Farthing
8 years ago
I have been a customer of Darrell's Service for around 18 years. During that time I have experienced a number of automobile abnormalities.The people at Darrell's are very professional in their approach to all automotive maintenance and repairs, to all makes and models of vehicles.I have had tune-ups, complete brake service and replacement, front-end alignments, and computer sensors replaced. I have experienced nothing but positive results with all of my vehicle repairs.The owner and employees have a very professional approach to each customer. They display a confidence in their own capabilities which translate into a high level of comfort to the customers.

  JULIE LESKO
8 years ago
On Father's day afternoon Darrell's responded to my AAA call for towing service. To say I was pleased with this service is an understatement. It was very hot and I was stranded on the interstate. He was very prompt, arriving in 15 minutes. He did a very professional job towing my car. It was treated with care. The cab of his truck was very clean and air conditioned. I highly recommend this towing company. I was in a stressful situation and his quick, professional and courteous service was much appreciated.

  Katherine Rucker
8 years ago
I've been going to Darrell's Service for years and each time I've been satisfied with the service they've given me. Whenever I have questions regarding my vehicle I get through answers each time, making sure I understand any concerns I may have. I leave there knowing my vehicle is safe for me to drive. GREAT WORK TO THE GUYS AT DARRELL'S!

  Noot Noot
4 years ago
I brought in a 1954 Bel Air I didn't trust myself with the brakes on. They said they would work on it in their spare time and they kept their word. 2 weeks and I was able to stop soundly. The only complaint I have is they're a little pricey but for something I didn't trust myself with this was priceless. Good job guys!

  Teena Martinez
2 years ago
They were very helpful and explained everything well. I broke down in Topeka but live in Emporia and was able to have my car towed there and taken care of without being in town.

  Rachel Robinson
8 years ago
These people are fantastic. I was travelling cross country by myself when my timing belt broke on my car. Not only was Andrew courteous and friendly when he towed my car, he also calmed my fears about being stranded in Topeka. Also, working with Kevin and Russ about my car was a breeze. They always kept in touch with me about progress on the repairs and they got me back on the road in a day and a half. And Rebecca was kind enough to even pick me up from my hotel to get me to the shop so that way I didn't have to spend extra money on a cab. Their pricing was also very reasonable. I didn't go broke on my trip because of this little speed bump. Thanks to these guys, I made it safely to Pittsburgh with some money to spare.

  Kurt Kieffer
a year ago
Oil change appointment was done and completed on time. Friendly and efficient service and staff! Fair prices, good location, and very knowledgeable mechanics. A+.

  Jay Coverdale
4 years ago
Russ and the team at Darrell's are fantastic. They are very knowledgeable and professional. We have started taking our trucks to Darrell's for service and they have knocked it out of the park every time at a reasonable price. Great job everyone...Jay CoverdaleServpro of West Topeka

  Jodi Haas
5 years ago
Best service hands down! Friendliest staff I've encountered for a while in Topeka. Working graveyard shifts keeps you from getting much done during the day. I was leaving town the next day and behind on getting my oil changed. Dead on my feet they offered to take me home so I could sleep while they got the job done! You don't get that kind of service just anywhere!

  Queedily Spooch
6 years ago
Terrible service, very unfriendly staff, and high priced. I went in about my car and I didn't know if he was more mad about me leaving my broke down car there for too long, or that I couldn't pay for the diagnostic. Kevin was not nice or a friendly man. In fact, he was rude. It's not my fault my car engine broke down on me and I'm poor. So, I told him I'll pick it up on my next payday. He literally didn't care and was a jerk to me. And just said, "Well, hurry.." It would unfair for a business like this one to stay in business. I can get cheaper work done on my car, with better service at AAMCO.

  Nick Will
6 years ago
staff is friendly and helpful. we have been there numerous times and had good service . the last time we went in it was going to be over $300 for a battery and we were quoted 39 for an oil change over the phone but our bill was over 60. i have never paid over 40 anywhere in topeka even with extra oil. unfortunately the extremely high prices that were not quoted correctly will keep us from ever going back.

  Larry L Anderson
2 years ago
Great car repair and very accommodating for this out of toner! I was in a tight spot and they fixed me right up the next day. Reasonable prices.

  Joe Casey
4 years ago
First few items were handled well. Then I had brakes done. They dug into things I didn't ask for, charged me for it and argued with me. I had to return it less than a mile down the road after I picked it up, took three hours to get it back after a day and a half without the truck. Then took it to Kansas City where I find out it s got a brake shoe dragging. By the time I got it back to this shop, the drum was well and truly overheated and warped. All I got was a shrug. So I told them to slap it back together and I m now off to find a new shop... after I fix the truck myself. I coulda done this much shoddy work by myself for much less than $900.

  Bruno Mars
4 years ago
VERY UNPROFESSIONAL & OVERPRICED Darrells Service quoted me 289.02 for a new tire and mount and balance on my work truck . They called to tell me it was done. I get there and the bill almost Doubled, by them doing a bunch of extra work without calling to notify me first. I ask the owner "kevin" why I wasn't informed before the work was done ,to which he relied "We must have forgotten" ....

  Melissa Carter
11 years ago
Great Service! Great people! I have taken my cars here for years and have nothing but good comments about this place! Love the fact that they have the full service area. They really know how to take care of their customers. I would recommend to all!

  Miguel Moreno
7 years ago
This is a good place to fix your car if you don't mind paying extra money for it to be fixed. I advise people to check with your dealership first because like in my situation turns out dealership was more than $200 cheaper to fix. My mistake was not calling dealership first but lesson learned, and now passing it on.

  Niranan Saeheng
7 years ago
This place has great customer service! Very friendly and trustworthy to take your car to, and they provide rides if need be. Some of the most helpful staff I've experienced anywhere!

  Angie Larson
7 years ago
Had the best experience with one of the tow drivers I can't remember his name but the most friendly and helpful man I have ever met! Thank you so much for helping us get back to bonner springs from perry! Highly recommended them for any towing needs!

  Jeff Schroeder
6 years ago
One of the best service stations I've been to. Friendly staff, full service, and free air to fill your tires. In today's world these are rare and hard to find, but are all still available at Darrell's Service in Topeka. I always recommend Darrell's to everyone I know.

  G
4 years ago
My name is Mr. Owens, im a 52 year old country boy, and to all who read this please read carefully.. Our tow truck driver Andrew showed my wife (who just had surgery) and myself lastnight, that there are still businesses left in this country that not only provide A+++ customer care and service, but also that Darrell's tow service employs people like Andrew who not only go the extra mile if needed, but who also treats the customer (us) like GOLD!! Andrew not only went above and beyond, without being asked, to help us navigate through our vehicle insurance nightmare, but he also made sure myself, my wife, and our Cadillac made it to our home safely late lastnight. I will definitely recommend Darrell's/employee Andrew to all my friends and family. Thank you again Andrew, with MUCH gratitude- Mr. Owens

  Darci Stapel
5 years ago
Well that's funny because I already got my car aligned and they didn't say anything about my tie rod or ball joint being bad. Instead of worrying about me taking my business elsewhere, you should be more worried about your employees lying to your customers.

  Angela Kearney
2 years ago
Always an amazing experience here. Adam and Kevin are A+ with knowledge & customer service. I always appreciate their words of wisdom and their willingness to go above and beyond what they have to!