O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Norrin Radd
6 months ago
From hoses to gasket, paints to tapes, caps to covers. Truck lights to trailer lights. Oriellys had most of everything I need. Always a pleasure to deal with and knowledgeable staff makes this store and location a must call when looking for any of my needs with dealing with a motor vehicle with 2 or 4 wheels.

  Starscream316 (Starscream316)
2 days ago
Was able to answer any question I had about my car

  Sylvia Bihler
3 months ago
Don t recommend this store. One of the employees is suuuper rude. Employees don t follow the same standards and customers have to deal with it. Very bad experience at this O Reilly location!

  Justin Gilbert
5 months ago
This location generally has the largest part selection of all the O'Reilly locations. Centrally located. Parking lot is a bit odd to enter and exit.

  Jessica Shuckahosee
a year ago
I visit this store quite often and have always gotten excellent customer service! Tracy was very helpful getting the parts for my daughter's car as well as helping me figure out what was going on with it. The prices are always doable and hasn't taken any more than a day or so to get the parts ordered into the store. This is the only parts store I care to go to!

  Denise Buchbot Borne
7 months ago
Ernesto is literally the hero of Topeka! He is the definition of a good community member and what someone should strive to be as a person. He helped us so much. He deserves a big raise!! Thank you Ernesto, we made it back to Colorado safely because of you!

  John Modde II
5 months ago
Always helpful employees and they know their stuff.

  Gabriel Gonzalez jr
a year ago
The staff is very helpful with various automotive needs and availability for various parts and if they don't have they will by the afternoon. ADA accessible check engine light, battery testing and will install also windshield wipers.

  Lori Westerfield-Nottestad
a year ago
I know they have to be competitive in pricing, bit they still seemed a lite high. They also couldn't get in the part I was looking for. Didn't want to use dealership for part. I went to another parts store..

  Randy Wise
a year ago
Part # mkd782 rear pads. Tracy told my mother she needed them when it wasnt what she needed. She needed front pads on her car. If your parts person cant tell the difference then maybe she shouldn't be behind the counter.invoice # 152-363082. Yes I know the ticket says William he was just going off what tracy told him to do

  Crystal Jensen
a year ago
My passenger side turn signal and brake light wasn't working. Stopped in after work tonight to buy a new bulb and the employee helped me find the correct one and replaced it for me! Thanks guys!!

  Deno D
2 years ago
Amazing place with old fashioned customer service. The let me use a tool to replace a bulb and I messed up blew a fuse. The assistant manager helped me not only find the fuse but put it in for me. I will always shop at O'Reilly for auto parts. They are the best

  Sighing Dog
6 years ago
The employees there were more than willing to help in any way they could. If I had a slight concern about my vehicle, they checked thoroughly. Friendly staff, reasonable prices. I highly recommend them for any car issues/needs you might have!

  Raining Rep
a year ago
One of the employees on 17th Street kept asking personal questions while one of my roommates and I were trying to find a part. And being creepy about the questions. Asking if we were married, asking if we were sisters, etc. We both left feeling very uncomfortable

  Ralph Granger
2 years ago
Staff is very helpful, friendly and willing to assist, if needed. Genuinely nice folks. Wait was not too long, prices are about as good as they get for auto parts.

  mark garlock
a year ago
Quality parts ant great prices. I ve been coming here for years and always been treated very well

  d mitchell
a year ago
Driving from PA to CO ran into a brake issue with our car. It was a saturday and no brake shops were open. I stopped in to O'Reily Auto Parts to see if they could help. They called a local shop they knew of (Speedy Brakes) that was closed according to their posted hours of operation, but the folks at O'Reily knew they were still open. Sure enough they got us hooked up with Speedy Brakes to get our car repaired and one employee even let us follow him there to make sure we made it there okay. Can't thank the folks at O'Reily more for helping us get repaired and on our way!

  Kevin Beadleston
2 years ago
I do a lot of repair and O'Riley's has the parts mostly. Some of the people that work there should not.They have caused me a few headaches .I would like it if they were trained to help you get your get on the track.

  Shelly Kramer
a year ago
Friendly, helpful, service oriented. Love these guys, they help us with everything we need and always go above and beyond. Thank you Tracy and Isaac for all your help.

  Raewyn Vincent
9 years ago
I'm not mechanically minded, but if I need to figure something out, I will. I've had a couple of really positive experiences with this particular store. The first one was a couple of years back. I went in to get a new car battery. Bought it. I then opened the hood of my car to discover that getting to the battery was like taking half the car apart. One of the employees came out with a tool and got the old battery out and put the new one in. No extra charge. I did offer a tip because this was above and beyond what I expected.Most recent experience June 2014: Went to get some parts for a clunked out RV and didn't quite know what I was after. I saw the staff were in the process of helping a practically disabled elderly man get a pump of some kind changed in his vehicle. He looked like he was possibly living in the vehicle and the whole thing seemed kinda sad, but they were helping him. This is above and beyond an auto parts expectation of service. They already had my service at my first real experience, but now they've confirmed it. It's not always about the product, but the lasting impression and effort. Top notch. Please don't go asking them to fix your car. They aren't in business for that, but for minor stuff, please at least offer them a payment if they do do some work that is outside of their business scope which is SELLING parts, not installing them. Personable, helpful and professional and not at all condescending to those of us without much mechanical knowledge. Just happy to help.

  Barb
a year ago
They were very helpful, kind and courteous. Help find exactly what we were looking for. Got in and out fast.

  Robert Croney
3 years ago
Csr tried to get over on me instead of informing me what the best value for my buck. Even when I asked I had to figure it out after I nearly was charged double than what ad had listed. Just inform your customers of options.

  johnny jordan
6 years ago
There are a few guys in O'Reilly's Auto Parts that are prejudiced and should not be working there around customers . The only reason I'm giving it one star is because there are some decent people in there. They say they give a military discount and do not. I would not recommend this place for my military friends.

  Melvin Sledd
2 years ago
An employee named Anthony at the ks Ave location was great. He was cheerful friendly and helpful! He deserves a raise. Thank you Anthony

  Jake L
4 years ago
I've been going to O'Reilly's for 21 years. They have great tools and all the fluids for your engine and various other items as well. They will install new wiper blades, new antennas, they don't charge for installation. They'll even check your battery if you need them to. There also extremely helpful and honest, and if there's something that they can't do they will let you know. I highly recommend both O'Reilly and Carquest they are the two best places to go for parts and fluids for your vehicle. Both places are a bit pricey and Really worth it.

  David Freise
2 years ago
Buy most my parts and supplies there. They're suffering under the labor shortage though. Things have improved! Adequate and knowledgable staff are back.

  Getina
4 years ago
Very helpful staff in there. The guy took the time to come out and fix my wiper blade for me doe no charge. I will always bring my business there.

  Sheryl Haynes-Richardson
2 years ago
Great customer service. It was closing time and the associate helped me and was happy to do it! Kudos to you. I'm impressed. Thank you.

  Donna Correll
6 months ago
Very helpful! Clean and organized!

  Wildman
3 years ago
Great place to get auto parts. Tracy was very freindly, knowledge and willing to listen and help. O'Reilly needs to give her a payrais. Keep up your great work tracy