Noller West Auto & Trailer

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Bartos
a week ago
I had to bring my vehicle in for emergency maintenance on a cross country trip. The staff at Noller West have been awesome and were able to get my vehicle back on the road quicker than I had expected. Their customer service is on another level and Kelli went above and beyond keeping me informed on the state of repairs. I only wish they were in my home town so I could use their services more often.

  Stella Kahle
a month ago
I usually do not leave reviews but felt I should for a couple of places & this is one of them. I recently had a deer hit my car & had to go through buying a car when I had not planned on it (life). I bought a used car & had something signal possible trouble a few weeks later. It was something that could be real trouble. I live in another town & light went off before I left town. They worked me in to run the diagnostics to let me know if I could drive it. I was told it would be best not to. I had doctor's appointments out of town the next day I needed to keep & no one to borrow car from. Chad said they did not have loaners but asked me to let him make some calls. He got hold of their Noller I bought the car from & worked together to get me a loaner while they fixed car. I made my appointment with no problems & it turned out not to be to serious a problem. I had my vehicle later that day.I let oil change come up on me when I needed the car for wrestling meet. I called about 12 & they said they could do it at 1:30 on the same day. They had me finished & out in plenty of time to be at wrestling meet. I know that kind of scheduling cannot always happen.They have been forward with costs & possibilities of what we might be looking at. My visits so far have been excellent. Chad has worked with me & been extremely helpful. Everyone has been helpful & very customer service oriented.

  Loren Thowe
4 weeks ago
I live on the SouthEast side of Topeka, but I gladly drive all the way to the West side for one reason and one reason only. It's because of the fantastic service person by the name of Kelli. She is the most honest and friendly person I have ever worked with at any service shop. She will absolutely bend over backwards to make sure your experience is top notch. She knows cars and will keep you posted every step of the way about the technician's progress while you wait . When you take your vehicle in to Noller West, ask for Kelli. You will love working with her. She's the best.

  William Zimmerman
a day ago
Kelli was excellent in every aspect of the job. Providing wonderful communication and getting the shuttle driver to me on time. I will continue to bring my vehicles here for all my service needs. And will recommend this shop to all those I know in need!

  Joel Slough
3 months ago
I recently had my car serviced at Noller West auto and trailer repair and I couldn't be more impressed with their services. From the moment I walked in, I was greeted with a warm welcome and great customer service.The staff at Noller West are knowledgeable and professional, and they took the time to explain everything that needed to be done to my car. They were transparent with their pricing and provided me with an accurate estimate before starting any work.The repairs were completed in a timely manner and my car was returned to me in excellent condition. I have had my fair share of bad experiences with auto repair shops, but Noller West has definitely changed my perception. They have a team of skilled technicians who clearly take pride in their work.In addition to their exceptional auto repair services, Noller West also specializes in trailer repair. They have a wide range of parts and accessories for trailers and their team is highly trained to handle any repair or maintenance needs.I was also impressed with the cleanliness and organization of their facility. It was clear that they take great care in maintaining a professional and well-kept environment, which gave me confidence in their work.Overall, I highly recommend Noller West auto and trailer repair for anyone in need of quality and reliable services. Their outstanding customer service, skilled technicians, and efficient repairs make them stand out from other auto repair shops. I will definitely be returning for any future car maintenance needs.

  Tony Hazen
2 weeks ago
I wish there more stars to give as Kelli is deserving of a higher rating. Her friendliness and care for the best for each customer is out in front leading the way for others. What I thought was going to be at least a two hour wait was only 35 minutes. Thanks also to the technician who did the work.

  Patrick Cox
a week ago
The service for our car seemed to take no time at all. Great place to have your service needs completed! Kelli is a great asset to this business!

  Tom Peavler
a week ago
First picture is inspection report from last year showing front brakes bad but rear brakes still good (green). Second and third pictures are inspection report last week after ONLY 6k MILES! How do new and good brakes go bad in only SIX THOUSAND MILES?!? They couldn t explain or show me the bad parts

  Doug Goss
a week ago
Excellent service from the front desk by Kelli Terry. Promptly got our car in a bay. We ll be back when we need more work done

  Jeannette Rudd
3 months ago
I have been coming to Quick Lane on Wanamaker (now Noller West Auto & Trailer) for around 10 years. During that time, I have always received good customer service as well as great auto repair work, tires, oil change, etc. on my car. They are reliable, efficient, & honest. Also, Noller West is a AAA approved auto repair shop. Show your AAA card and get a 10% discount!

  Lourdes Cardenas
a week ago
For the first time coming to Noller West Auto & Trailer, it's been a great experience. Everyone is very knowledgeable, and Kelli is amazing, friendly and approachable to talk to.

  Chuck House
a week ago
Kelly is absolutely the best when it comes to costumer care and service. And Jerrod is the mechanic we always request. Service and a caring, concerned attitude are always a winning combo.

  Tony Goble
a month ago
Chad and Kelli always take great care of us. Timely friendly service for a great price. We will definitely be back! Thanks guys!

  Kristen Hunnicutt
a week ago
Kelli Terry was so friendly and helpful! I will definitely be returning to Noller West the next time my car needs service!

  stephanie Saunders
2 months ago
Great place for a quick and efficient oil change/review of your car for any work that might need to be done. Everyone is friendly and welcoming!

  James McDaniel
a week ago
Kelli was nice to work with. She explained ever part of the service. Your whole team are great to work with. Complete attention to detail.

  Patti Ungeheuer
2 weeks ago
Kelly kept us updated with changes and additions. Our repairs were completed timely. Great service.

  Tracy Marie Gallaway
a week ago
Always had an amazing experience with the Noller West Auto & Trailer location. Fast, efficient, honest, and friendly!

  Doreen Weekley
3 months ago
Exceptional customer service start to finish! Loving my new tires, so glad I was able to get them before the Kansas winter weather set in.

  Lizzy Anderson
4 weeks ago
Kelli is the absolute best! Always gets me in when I m on a time crunch, gives me the best prices, and works with my schedule. 10/10 service always!!!

  linda cohagen
5 months ago
Terrible experience! Dishonest company. Before I turned over my keys I asked if there would be any additional charges or fees. They said no. After service was completed they charged me 66.08 for taxes . I left a negative review on their Facebook page. Their response- they deleted it and blocked me! Nice costumer service! Do not take your vehicle to them.Services: Auto engine diagnostic, Oil change

  Giovanni Coleman
3 weeks ago
Very Descriptive ands helpful. Does very good work and will definitely continue to bring any vehicle to them for work in Topeka

  Dianne Hilton
3 weeks ago
Great experience! Fast and friendly service. I'll be back when its time for maintenance or other services are needed.

  Retta Harwood
4 weeks ago
Very good service from Kelli. I appreciate the whole team here, they have taken good care of me every time.

  Josh
a month ago
I highly recommend this service department! They know their stuff. I won t take my vehicles anywhere else.

  Brian Willyard
10 months ago
I made an online appointment to have my oil changed. The service advisor (Trent) was professional and got me checked in right away. The price was reasonable and the service was good. They had me taken care of and on my way quickly; which was a pleasant surprise on a Friday afternoon entering a holiday weekend. Much appreciated.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Steve Pegram
a month ago
The gal at the desk has always made me feel welcome! I always look forward to seeing her.

  John Potter
a month ago
Easy to make an appointment and great service. Very happy with the job done.

  Scott Hanna
9 months ago
Quick, closer to home, they do warranty work, honor Ford service contract, perform factory maintenance and not extremely busy. I question the thoroughness of the point inspections based on some discrepancies in my tire psi. Hopefully not skipping more important things. Overall, I am pleased and will return!

  Tommy Lee
3 weeks ago
Cheapest oil change we ve had in years, was definitely a nice surprise!