Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Abbott
3 years ago
Very well stocked auto parts store. The employees are well trained to service the novice auto mechanic.they also carry parts to get your trailer back on the road. They follow the county and state covid 19 protocols. Handicap parking and handicap accessible.
Colleen Gisi
a year ago
These guys always have the parts I need on hand no waiting for it to be shipped from another store and I don't have a newer vehicle. I drive a 1993 Jeep Cherokee Sport and I love the fact they carry parts for the oldies but goodies. The staff let's just say these guys don't get there information from what they see on their computer screen, no these guys are extremely knowledgeable when it comes to knowing the parts your vehicle needs. Yes, they are a little higher in price than all the others but it's worth it because the quality is by far Superior than all the others.
Nancy Leonard
a year ago
Very helpful sales people and they had just the right part. No running around town to find what I needed.
Clint Walker
4 years ago
As you will notice about my ratings I rarely give anyplace a five star rating, as far as prices go they are competitive with the other stores, product quality may vary but that goes with anything man made, something's in my opinion are a little over priced. But there's an old saying you get what you pay for.
9 months ago
Always Great And Professional Service!Appreciate it you guys! YouTube:RaZoom8
R. Mark
4 years ago
I wasn't looking for anything in particular, today. Just doing some browsing, and looking for ideas. The guys greeted me, and checked if I needed any help. Very pleasant staff, even if I was only there for the looking. I'm sure I'll be back when the time comes to start working on a project.
Kody Hardman
4 years ago
This review is regarding the Napa Machine shop that is connected to this NAPA store. First of all, no-one really knows if this is apart of NAPA or not, but from what I have been told it is owned by an individual and not the NAPA corporation...I was quoted $1,400 to have a block, crankshaft, camshafts, and head tested with magnaflux, polished, and tanked. This was a pretty high quote, but from what I heard the shop does great work. So I went ahead and went for it.When I went to pick up my parts about a month later, he told me total of $2,100... I was shocked. This was almost twice what I was expecting to pay. When I confronted what appears to be the owner of the machine shop he just pointed to the invoice and said it broke down to this amount. I was never called or warned that the original quote was no longer valid...I will say this is partially my fault for not getting the quote in writing. I did record our conversation when he did the original quote and I have been told by an attorney that I could pursue the damages of ($700). The problem is I have to first pay 250$ court costs, then also fees for the attorney unless I choose to represent myself.All in all, it isn't worth it to take him to court. I wish he would have just stuck to his word on his verbal quote. But the whole reason for me writing this is to warn other people that you need to get a written quote from this guy.They do great machine work, really... It's not that. It's just the fact that I feel I was cheated by this business, and I was cheated the perfect amount to make it really not worth my time to pursue it.... Go figure...If NAPA is reading this, you should really put it out there that this guy is not apart of NAPA corp... I thought I could trust the verbal quote from a shop with NAPA backing it, but to find out just some random topekan owns the machine shop is very sad to hear... I should have just taken my stuff to absolute or fidlers.Also... Because of this, I will never buy a part from NAPA again.. Just really put a bad taste in my mouth when this happened to me... (I used to buy all my rebuild kits/parts from NAPA) Not anymore... and Never again...Also I will recommend people steer clear of this place. There are better options in Topeka... And even better options in KC if your willing to drive that far for a machine shop.
Kody Hardman
4 years ago
Get a written quote from the machine shop!!!! The guy who owns it will charge you more than the original quote! (Tim is not a man of his word) take your stuff to absolute or fiddlers!The owner said to contact him via email, and I did on November 29th. They replied to my previous review, but I guess I wasted my time sending them an email, because they never replied to it!Steer clear of this place!! He charged me over 2 grand for a four cylinder!!! But he quoted 1400 bucks! Tim will lie through his teeth!
Roland Kosek
2 years ago
Knowledged staff just a phone call away. I've had trouble with receiving the wrong part in the past, but not from these guys....They helped me and I'm a better mechanic for it. Thank you NAPA.
Kevin Beadleston
2 years ago
Very knowlageable staff and very quick .I believe this store is very honest and sincere helpfully .2 thumbs up
Thomas Mclaughlin
5 months ago
Good service people.
Jenni K
3 years ago
My husband and I own an auto repair shop and have used this parts store for many years. With the new owner, came a new manager. The service is terrible and the manager so rude. Will avoid using them again.
mark sherman
5 years ago
Had A great experience here! Went to every other chain parts store in town and there weren't near as helpful as the guys at Napa! This is where I'm going from now on! Thanks A million guys!!!
Yardy Williams
5 years ago
When my muffler went last week, I didn't know where to get it fixed. Turns out it aint so hard to fix yourself, parts at NAPA. They don't just sell the stuff they are pros.
Derek Powelson
4 years ago
Great people, they always take care of me when i come in. Sometimes they have great sales too.
Mason Abner
3 years ago
Best auto parts store that I have been to in a long time. Always going the extra step to help you out.
troy rezac
4 years ago
Knowledgeable about getting the right parts and the machine shop has done excellent work every time I ve dealt with them.
John Rendell
5 years ago
Great place to get hard to find parts. The employees take the time to look and get them right!
Wildman
3 years ago
Freindly staff and very knowledgeable. I highly recommend this place
AquaBlast Laundromat
4 years ago
The store is filled with Amazing products and The frendly staff can help You find what You need.
teamcow550
9 months ago
Very good counter staff.
Michael Jackson
5 years ago
Service desk person tried hard to help me. She didn't give up. Had what I needed, when I needed it.
adam Morstorf
7 years ago
If you're needing A good machine shop you need to try the one behind Napa Tim is an awesome guy very helpful
Levi Wagner
5 years ago
Knowledgeable individuals found the part I needed when 6 other part stores and 2 dealerships could not find the part
Karen Lovendahl
5 years ago
Excellent service. AAA discount. Great place for lots of parts and repairs.
Danii Whit
5 years ago
Good nice polite people. And very knowledgeable too!
Steven Frost
5 years ago
Make sure to get an up front price from machine shop! $80 to rinse cylinder heads. Most expensive machine shop in town
CAROL Gil
a year ago
Very curious and helpful thank you All
Matt McCarvel
5 years ago
Staff is lazy and couldnt find the part I needed, when online it clearly said they had it
Solomon Erwin
7 years ago
The staff is berry helpful and goes out of there way to assist.