McAbee CARSTAR

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Roeder
3 days ago
I 100% recommend McAbee Carstar!! I had to have work done to my Ford Edge after being rear ended. It looks amazing!! I couldn t be happier with the results. Everyone in the office is amazing also, and I was kept up to date on all of the repairs while they had my vehicle. I will absolutely use them in the future should I need to.

  Nick Elwood
4 weeks ago
From the beginning of getting the estimate appraiser Brian C. was amazing. I appreciated his attention to detail and how he took time to explain everything to me. I hope McAbee knows what a valuable asset he is. We were very happy with the finished product! Also I should mention that the receptionist was friendly and very informative also. Hopefully we won't be back .

  Martin Miksch
3 weeks ago
Provided excellent service and were very helpful in what I was wanting done. I have taken my truck to a couple of other shops in town and they tried to steer me away from what I wanted done or even refused to do the work. These guys took the time and effort to hunt down the parts I needed for the repairs and valued what I wanted done! This was the 3rd time I have taken my trucks to this location and I have been pleased with their work. I have some more work I want done in the future and I will definitely be back to get the work done!

  D A Gray
a month ago
Working with McAbee Carstar was a pleasant, worry free experience. From the first conversation with Brian, we knew we were in good hands and that their work would be thorough and top notch. Brian was very good to communicate every step of the way and made the process easier, answering every question and making the estimate work just for our situation. We would highly recommend them. The work was very well done, matching the car completely and we couldn t be happier. Great company.

  Casper Sabotage
a month ago
Kory was so helpful today when I brought my car to be looked at. My wife and I had been told by another shop that our car needed framework, but they did not do those sorts of repairs, so I took it to Carstar. Kory was kind enough to come out and look at the situation and tell us the rust was beyond repair. This place could have easily taken advantage of us, but they were honest and kind. That being said, should I ever need work like that on a car again, these are the guys I'm going to. I would recommend this shop to anybody needing quality work from people who care. Thanks again, Kory!

  Tanner Ray
5 days ago
Got in a fender bender that did more damage than expected. They got me in same week, kept in contact with me the whole time, gave me updates when things changed, and got my car back to me good as new. Highly recommend.

  Kay Bennett
5 months ago
Brian took care of replacing my front bumper, handled everything very well and professionally. Got my car back looking brand new. Thank you to everyone who helped.Service: Body & TrimService: Body & Trim

  Arnetia Traylor
2 weeks ago
Everyone was great that I worked with. Brian I appreciate you listening to me and keeping me informed of everything. I also appreciate the technician who worked on my car. You saved me from having a salvage title. You are ALL AMAZING!

  Andreana Albott
3 months ago
Highly recommend!!! The body work is flawless!!! Got my car back and they d given it a much needed clean and vacuum. Easy to work with + insurance + rental car. Friendly and helpful staff. Can not say enough good things!!!

  Tammy Elfman
3 months ago
I experienced an accident and brought my vehicle to McAbee CarStar. From the moment I entered, the service was exceptional. Brian guided me throughout the entire process and maintained regular communication. He even made sure I received messages left on my voicemail. When we picked up our vehicle, it appeared as if it were brand new. Not only was the car fully repaired, but it was also thoroughly detailed. I highly recommend McAbee CarStar repeatedly for their outstanding service.

  Frankie Gutierrez
2 months ago
The customer service and repair work at this location exceeded my expectations. From the time you walk in until the time you pick up your car, every person goes above and beyond for you. It's nice to know that people still value others and do more than what's required at the workplace.

  Chelsie Reddick-Winckler
3 months ago
They were extremely helpful, honest, and worked fast. We were able to get our car in and completed around all the other work they already had scheduled to get ours done months before it was originally planned to be fixed! Thank you!!

  Jachai Wilkins
3 months ago
Brian was very professional ,his people skills off the charts. Wished we had more people like him with his customer service skills. Would definitely recommend ur shop

  halli marlow
a month ago
Great service and easy people to work with! Very satisfied and they even cleaned inside of my car before giving it back!

  Kent
2 months ago
McAbee CARSTAR is my go to place for all my automotive repairs. They have kind, caring, prompt service. The McAbee CARSTAR people are my neighbors and now I can say my friends. Thank you for excellent service service,. Kent Hubert.

  Kevin Shannon Brokaw
4 months ago
Great Service and the work on the car top notch. Kory and the rest staff went out of their way to make sure we had everything we needed.

  Jason Lehnherr
4 weeks ago
My truck was repaired and looks just like new. Kory really went out of his way to help in every aspect of my repair experience.

  Cindy Tice
2 months ago
Excellent customer service. The work done was outstanding. If needed, I would definitely return there for any needed work.

  Roland Luthi
a year ago
I had originally written a review for this company, but it has been taken down.This is a terrible place to get a vehicle repaired.We had a 2014 Nissan maxima repaired here about 5 years ago. A truck backed into the front of the car, damage was minimal. The repair that McAbee did was absolutely ridiculous. Instead of replacing a piece of plastic they put a fiberglass patch on the back and used body filler.Had a 2015 Silverado in shortly after with damage from hitting a deer. McAbees under bid the job so they could take the repair. When I got the truck back there was another 2000 in repairs that needed fixed, that would have totaled the truck. Instead I received a truck that was not repaired well, had airbags deployed and a bent frame. THIS DOES NOT LOOK GOOD ON CARFAX. I would have gladly taken a check for the totalled out truck and bought another. Instead I had to take a big loss to trade it in. They don't offer much for vehicles with airbag deployment and a bent frame. It was all on CARFAX.In short I will never use this shop again.

  Maria Hixenbaugh
5 months ago
Kory is amazing! He has great customer service and communicates well about progress. Also they did an amazing job on the repair!

  Katrina Van Vleck
4 months ago
Everyone was very nice and kept me informed of what they were doing on my car. I would definitely use them again.

  Cheryl McPherson
5 months ago
My car was complete and well done before it was promised. It was vacuumed and clean, totally didn't expect that. Really appreciate it.

  Kaili Ditch
3 months ago
Great customer service, super helpful, communicative, and my car looks great! Will be recommending!

  Jean Ryan
7 months ago
Shout out to Israel at McAbee s CarStar at 3rd & Jackson. My car was finally able to make it in this week after some damage last May. Israel called me while they had it to update me on progress and then when I picked it up, came out and walked me through what they did, followed up on a question Inhad asked earlier and showed me a couple features on my car I was unaware of . He and the shop was professional and did a great job

  john
7 months ago
Excellent job. Very happy with their work.

  Pete Hagstrand
5 months ago
Top quality repairs! Perfect every time! They go the extra mile to make sure everything is right!! Brian is awesome!Service: PaintingService: Painting

  Stephanie Van Dorn
a year ago
My car was involved in a hit & run, the very next day I took it to McAbee's to get a quote. From the first phone call to pick up, everyone was very helpful and friendly. They did a great job fixing my car and the best part, they were done with it a week early! Definitely recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Shelly Bartron
a year ago
I highly recommend McAbee CARSTAR.A few months ago, I was in a terrible situation. The driver side front bumper was hanging down dragging on the road on my way back to work after an appointment. I called every body-shop I could think of and nobody would help, due to being overly busy. McAbee CARSTAR could not get me in to replace my bumper for several months either, but they said "bring the car in and we will do what we can to make it drivable for you". They did, so of course they had my business!My Pathfinder looks brand new now that they put a new bumper on. They are great, caring people!! AND - they vacuumed out my car, which is something repair shops used to do regularly. A++++++ from me!I want to be sure and mention: The gal at the front desk was also great to work with. I wasn't that pleasant when I called them and she handled me with professionalism and grace.Service: Body & Trim

  Stephen shea
5 months ago
My car came out looking amazing. Couldn't be happier. And having the car cleaned inside and out. Unexpected bonus.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Cassandra Phillips
a year ago
I absolutely love the people and the quality of work they do. They went above and beyond to make sure my vehicle was fixed to perfection. I also like how they kept me informed of the progress throughout the whole repair.Services: Painting, Body & TrimServices: Painting, Body & Trim