Laird Noller RV Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Band Wagon
a week ago
I believe the mechanics are well qualified at this business, BUT you will need to ask questions about everything, including "their" parts prices, warranty on parts and labor, and labor cost. Do research on the parts they offer, then compare them to other manufacturers' parts because there could be a major difference. Shop around so you can make an informed decision.

  wilma booth
a month ago
We have been going to the Laird Noller RV service center shortly after they opened. Tim, Joe and the rest of the crew are top notch. They had to replace our roof and a/c units on our 5th wheel d/t a hail storm and they kept up updated from the beginning to the end.Always if and when we call they are all so courteous and friendly and take the time to ask our questions. I cant say enough good about this service center except I AM SO GLAD that we have them in Topeka!! I give them a 10+ on workmanship and customer service. Keep up the good work guys!

  Gene Burgoon
2 months ago
They did a great job. I took my RV in to have them look for anything that needed attention. They called me before they did any repairs. They were very professional and friendly. They were willing to take the time the to listen to what I was talking about. I would recommend them if you need any repairs or parts for your RV.

  Anita Bailey
a month ago
I have a 2004 Monaco Executive And was staying in the Topeka area for about four or five months. My first experience with Laird Noller happened around Christmas 2023 when my refrigerator went out completely. I was very reluctant and hesitant about getting it replaced in an area that I was not familiar with. But from the first moment I stepped in the door and had a great welcome and I felt I was in the right place. My first impression is, it's still pretty new, the lobby was very clean, very organized, and, I was greeted immediately when I walked in the door. That first visit was just to check the place. The second visit is when I drove my rig in to have it checked to confirm that refrigerator was beyond repair. As soon as I hit the parking lot, I was greeted immediately and escorted to the office so that the tech could diagnose the refrigerator. Inside the lobby, I proceeded to take a seat. However, I was brought over to the desk where Joe showed his computer screen where he had pulled up photos of refrigerators available in the area that were new. Within about 30 minutes a refrigerator was picked out I went and paid for it, and the schedule was made to install it. Again, I was very nervous because I'm very hands-on and full-time, and was not sure how this was going to happen. When I returned for the day of the switch out of the old refrigerator with the new, I expected to be sticking around to help manage the process. Lol! I was told to go find something to do that it would be taken care of and I would be notified when it's ready. I did just that. I left everything in good hands. I received a call about six hours later that everything was ready. I returned to find my motor coach in great condition. There was practically no evidence that any work had been done and I had a brand new refrigerator installed.That totally exceeded my expectations. The great service and timing and everything was in order.I was grateful for that experience and for the great staff and I thought that would be it. However, before I could make plans to depart the area a major snowstorm hit that brought the temps down to 17 below zero. Needless to say, many things happened to my motorcoach. The bottom line was everything shut down, couldn't start it, there was no furnace heat, no electric heat, and it seemed to be barely alive. This was probably a bigger challenge than I had ever anticipated, and I believe it was the same on the Laird, NOLLER side. Got off to a slow start and we took a couple steps backwards for about a day, but these guys, rose to the occasion and snapped to another amazing experience. Many parts had to be replaced, ordered, or made new, and even though it was initially overwhelming the communication was great. Even though there was some parts ordered that did not fit, they were absolutely great in doing the right thing and not charging me for install/removal.As with any repairs, there's always going to be challenges, and there certainly were, but in hindsight With almost everything working 100% I was able to leave the area and head south to warmer climate. But not forgetting the great experience that I had and in the future, if I'm anywhere nearby, it would be worth the drive to take my motor coach back to Laird, NOLLER to have it looked out and fixed.Many thanks and many recommendations from me.Best regardsAnita B

  Rick Zillgitt
a month ago
Had a wheel bearing go bad on our car while traveling from Texas to home in Minnesota. Stopped in to Noller West in Topeka Kansas. Was greeted by Kelli at the service desk. This young lady is one of those rare employees we don t see often these days. She put us as a priority as she found out we were traveling home. Communicated with the diagnosis, when parts arrived and sent a courtesy car to pick us up at our hotel. Excellent communicator and helpful person.

  joyce beals
3 weeks ago
Joe and Tim were very professional. They kept us updated on the progress. They had to order parts and called as soon as they received them to let us know when we could expect to pick up the rv. They were always willing to answer our questions about the operation of the rv. That was very much appreciated and helpful since this is our first rv. We highly recommend Noller RV Service Center.

  Ron Rindt
4 days ago
Joe and Tim are great guys and easy to work with. They have great mechanics and I am really happy they are here in Topeka.

  brad beelman
2 months ago
Thank you Joe and crew for the sepurb job of repairing our travel trailer. The experience was seamless and your diligence on the sway control hitch assembly that was installed was above and beyond.

  Alice Goering
a month ago
Totally positive experience. Tim kept us updated regularly and tracked the progress of our new axle. Highly recommend these folks!

  Nicole T
6 months ago
We have a 2020 Coleman Lantern purchased at a big name in MO (if you know, you know). We can't say how much we appreciate Laird Noller RV for listening to what the issues were and actually addressing all of them in a very timely fashion. We will definitely be returning!!We have taken the camper multiple times in the last two years over an hour away and it was kept for months on end. We told them of specific issues regarding warning lights for the trailer brakes. We were told it was the truck issue. After much research we provided all the info when we took the camper to Laird Noller and low and behold, it was in fact the camper brakes. The dinging stopped IMMEDIATELY upon leaving the shop.Thank you guys for listening and making the necessary corrections to the brakes and communicating. We will be recommending you guys to all!

  Kerry Reekie
2 months ago
This was the best service experience we have had since purchasing our travel trailer 2 years ago. They got us back on the road immediately!

  Bob Davies
2 weeks ago
Best RV repair experience I ve had. The techs did a great job on everything I asked them to do and they even fixed my lighted handrail

  Roger Richards
2 months ago
Very fast service. I waited on vehicle. All maintenance completed within expected timeframe. Easy to schedule appointment

  Carol Nelson
2 months ago
Employees are friendly, helpful, and they understand your situation when you can't get something done financially.

  Jane Reynolds
11 months ago
I have a 37 foot Winnebago journey, I noticed water on my dash in December. After having the windshield ruled out I called a local RV repair company. After 3 visits, caulking the roof, it still leaked !I was so upset, this is my home! While visiting in Manhattan, KS, I started calling to find someone to fix the problem. I heard 2 weeks, 3weeks and we don't do that.Then I called Laird Noller! Joe in service said "Can you be here tomorrow at 7:30?"I was there and it was done by 10am. Plus the tech heard an air leak, tracked it down and fixed it !Now, the above and beyond part. This was Friday, they are closed on the weekend. The new caulking needed to "cure" inside for 24 hrs. No problem.....the service manager met me at the shop Saturday morning so I could be on my way. He even helped me hook up the car!I will be back!

  Kenneth Urish
a month ago
Always the best service at Noller West. Theynever disappoint.

  B B
10 months ago
Started poorly, but a new recruit has been exceptional at working to be able to get the factory to authorize the shop to be able to complete the repair.

  Joyce Brode
a month ago
Excellent service from the GM and crew!

  Rich Smith
9 months ago
Very helpful and knowledgeable staff!!!

  Jen Gasperich
3 months ago
This is super exciting!!