Doug's Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Todd Mosiman
a month ago
Doug and his team fixed an A/C issue in one day that my current shop could not figure out after three trips & leaving the car for almost 6 total days. The A/C works perfectly now. I give Doug's Service 5 stars for, communication, cost, and timely repair. I will be using Doug's from now on for both my vehicles. He has earned my business. Thank you!

  jirani82
4 days ago
I highly reccomend! a ton of places refused to even look at my vehichle because of how rare it was, but Doug didn't. Many places were saying I would need to replace my battery and power steering pump, but it turned out the battery was just drained and a line from the pump just cracked. If it wasn't for going to Doug's service center I probably wouldnt have gotten an honest diagnoses for these issues.

  Jolene Devine
8 months ago
I've been with Doug's Service Center since 2010 and have not been more happy to utilize the experience again and again. This business is like family and very wholesome friendly.The only negative to me is how busy he is on the schedule (this is actually a good thing for him ). I'm happy he is busy which means he knows what he is doing and that is what matters with vehicles!Now in 2023 the level of experience is no comparison to any other shop I've worked for or utilize for mechanical services. I've driven 9hours for service because its services i trust.I am grateful for Doug's knowledge to be able to figure out the most tedious things when they have gone bad.Don't forget to appreciate those who work hard for others

  Lance Galloway
2 months ago
They were able to get my car in quick. Diagnosed the problem fixed the car and got it back to me the next day. Great prices and service. Will always take my vehicles there.

  Noni Cremer
5 months ago
Had a cut in my wiring harness and they were able to repair it in a few hours. I saved thousands of dollars compared to the dealership estimate. Very friendly and knowledgeable! The pup greeter was a nice bonus too.Service: Electrical repairService: Electrical repair

  Vel Petersen
7 months ago
As a long time Audi owner (20+ yrs) I find this shop to offer superior support. Doug s team was efficient, reliable, priced well. And he has a great greeter! If anything you will want to meet Gus (sweet dog)!Service: Oil changeService: Oil change

  Mark Jackson
2 months ago
Diagnostics were provided in timely manner. Car was ready to go next day. Excellent customer service.

  Jen H
10 months ago
I went to multiple shops to try and figure out the issues I was having with my car. Both of those shops diagnosed the issues wrong. I then learned one of the shops that diagnosed me wrong was creating fake Google reviews. The shop manager created fake profiles or paid for good reviews. I was so frustrated. From my experience every good review Doug's Auto has is real and definitely deserved. If I could give this shop 10 stars, I would. A friend told me to take my car to Doug's Auto. Doug's Auto took the day to take my car apart and find the real issue. They are extremely knowledgeable and respected my time. My car is finally fixed and drives so smooth. Finally found a new mechanic. I truly cannot thank this shop enough.

  Diamatsu
11 months ago
Doug is great! Fast to fix, reasonable prices and just generally a nice guy. Will definitely take the 09 Odyssey back if she needs more help! Stay Local! Honest work and honest prices. Don't be fooled by the full lot, he'll get ya fixed up quick!Services: Electrical repair, Auto power window repair, General repairs & maintenance, Electrical, Body & Trim, Auto body & trim replacementServices: Electrical repair, Auto power window repair, General repairs & maintenance, Electrical, Body & Trim, Auto body & trim replacement

  Marshall Barrington
6 months ago
Fast, efficient, honest. Reasonable prices. We had to wait a bit to get our car in but once we did, bam it was done!One of the best mechanics I've ever used. Highly recommend these guys. They are awesome!!!!

  Linda Fiock
7 months ago
My 2011 Bentley Continental quit on me in Topeka, KS on 9/9 having driven it from Denver. I had it towed to Doug's Service Center at 601 Fairlawn Road, Topeka as they work on import cars. Doug called me at 7:30 am Monday to discuss the problem which was that the electronics stopped working and we couldn't get in the trunk where the two batteries are located. Doug admitted he had worked on many different import cars, never a Bentley but was willing to figure it out. He called Bentley shops in Denver and Omaha to get ideas on how to get into the trunk and in trying multiple ways one worked and they were able to access the trunk. Doug checked the batteries, one wasn't holding a charge, he ordered a new one, replaced it and it fixed the issue! I was rolling again on my trip to Illinois. I highly recommend Doug's Service Center for your automotive needs. Doug and his crew took on the challenge going above and beyond to get me on the road again.Service: Auto battery replacement

  Kurt Thomas
11 months ago
We had a horrible squealing/screeching sound that could be heard for miles on our 2015 Toyota Avalon. I saw the great reviews Doug had online for his friendliness and service. Sure enough, I was greeted on a Friday right before closing like it was a Monday at opening. He happily took our car in and told us it would be about a week because he had so many cars to do. One of his techs said they thought they might know what the problem was so they got it in right after I left and found out it was just a rock wedged in the rotor. He called right back saying it was ready. Total bill $29!! I had in my head to brace myself for $1000 or more. Talk about service! Thank you Doug!! Customer for life!Service: General repairs & maintenance

  Taylor Dowding
8 months ago
Doug always does a great job and gets your car in and out quick as possible. Never had a bad experience taking my vehicle there, his team is a huge help also.Service: ElectricalService: Electrical

  Tom Graham
4 months ago
Doug's Service Center has always been a High Quality Service Center. Doug's Service Center Also Offers The Best Synthetic Oil Products Amsoil.

  Marielle Delos santos
a year ago
Amazing service. Our travel home on wheels wouldn t shift gears and was stuck across the street and they very kindly sent a mechanic over to us to check everything out, even though they had a very busy schedule. They were very diligent and very thorough in explaining everything to us and got it running right away. We are so thankful for Doug s repair service for helping us get back on our journey!Service: General repairs & maintenance

  Dorie Shandy
a year ago
A friend who was a former auto mechanic recommended Doug s Service Shop, so we decided to check it out. We couldn t be more pleased with the fast, honest, and affordable service we got at Doug s! We will definitely go there again and recommend him to our friends.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  David Bedwell
10 months ago
Excellent ServiceRecommend highly for your auto repair needs.Dougs Service Center operates a very professional service and was reasonable priced.Would definitely take my vehicles there for further repairs if needed.Service: Electrical

  Larry Rohr
11 months ago
Doug has been in the vehicle repair business for at least I believe 40 years ,dude knows his stuff, has great staff,very dependable, highly recommended. Thank you Doug and Jacob for taking care of my GMC getting the air conditioning system up and running again.Service: Air conditioningService: Air conditioning

  David Suhler
a year ago
Highly recommend Doug s Service Center. Fantastic service, very responsive, and a quick turnaround. My alternator gave out on a road trip traveling through Topeka on a Sunday. Doug was able to get me in first thing Monday and my car was fixed by noon.

  Mary Thomas
5 months ago
Doug and his team always take the time to determine what needs to be fixed, rather than guessing and running up a parts bill until the problem is repaired.

  caitlynn shatto
a year ago
Doug s service center had very nice and helpful staff, including the cutest little doggies. They got me in for an appointment a week from when I called in for an appointment, which was quicker then many other places I called around town. They diagnosed and fixed my ac within a few hours of having my vehicle. Additionally, the price for everything was very reasonable. Thank you Doug s!Service: Air conditioning

  Jeff Edwards
a week ago
Doug s Service is great, honest and I enjoy working with them!

  Wes Davis
4 years ago
I was driving across the country and broke down in Topeka. Doug recommended a tow truck driver that was affordable and repaired my van (alternator, serpentine belt, engine mount) in about two hours. Highly recommended!!

  Sara Andres
a year ago
My alternator died on me and I really needed my car up and running quick! Doug got me in the next day, and had it to me by the day after that with a new alternator put in. Great price compared to what I saw online for a HHR new alternator and so happy with his customer service. Cannot recommend enough.

  Summer Root
a year ago
Doug & his service crew were great to work with! He is honest and straight forward, and works hard to ensure your car gets fixed correctly and in a timely manner. I would highly recommend his services!Services: Auto engine diagnostic, Auto engine tuningServices: Auto engine diagnostic, Auto engine tuning

  Shell Bell
a year ago
Doug's Service Center is fast, reliable and a good value for the money. If you bring your vehicle here they will diagnose and fix what is wrong. They won't play games, take advantage or up sell you! Please remember them when you need help. You won't be sorry!!!!Service: Auto engine diagnosticService: Auto engine diagnostic

  Cherie Copeland
8 months ago
Service is excellent. Doug has kept my truck running smoothly. Very efficient work. Plus Gus is back!Services: Auto maintenance, Oil changeServices: Auto maintenance, Oil change

  K Day
2 years ago
Moving from Colorado to Florida, my ac condensate drain line was plugged. Easy enough to fix, just needed to get it on a lift. Although Doug had a full schedule the next morning; he made sure to see me as soon as he opened; and we were back on the road in no time. You can tell Doug really cares about the safety and comfort of his customers. Thank you Doug for going out of your way for us! It s good to know there s businesses that still put their customers first. 10/10 would recommend every time!Service: A/C installation & repair

  Hamad Nooh
2 years ago
Doug has been amazing to work with and always delivers the best customer service as a mechanic. I've never had a negative experience at all. Plus, he's very honest and will fix it for you without paying insane costs. Always a pleasure to work with Doug!Service: General repairs & maintenanceService: General repairs & maintenance

  Klaus Evele
a year ago
Doug's knowledgeable and experienced approach to service and maintenance issues for my F150 make his shop my "go to" place. He is straight forward and gets things done above and beyond, with a focus on getting the job done right.Services: Electrical repair, Electrical, Auto maintenanceServices: Electrical repair, Electrical, Auto maintenance