Brown's Super Service Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelli Thompson
a week ago
Knowledgeable, prompt, courteous, and efficient. Thank you, Robert, my new friend in the big yellow truck. My RV needed a jump start and Brown's had me back on the road in minutes for a reasonable price. You don't want to need them, but call them if you do, I would use again, no hesitation.

  Herb Holmberg
a month ago
The owner himself really helped me out of a jam by coming out and moving my car himself when he had no one available to send! Super guy that really helped me out when I was in a pinch. I don't have enough kind words for him and his company!Browns truly is Super Service!

  B K
3 months ago
My semi broke down on the turnpike late in the evening, they answered the phone immediately and were there in less than an hour. Driver was nice guy and was careful so he didn t damage anything on the truck. They took it to their lot for the night until repairs could be made and were very honest and didn t take advantage. Super nice people and highly recommended.

  Lora Royer
3 months ago
Just used Brown's Super Service Towing and had a wonderful experience!! They came all the way from Topeka (30+ miles) and took me and my car with a dead battery to a garage. They even had to take me to a secondary location, since the first one was closed! They took wonderful care of me, thank you so much!!

  Victoria Corpus
3 months ago
Spun out and into the ditch during some winter weather about 20 miles south of Topeka. When I called, they dispatched someone who, despite the winter weather and the fact that there are not turn around points on the turnpike, made it to us within 40ish minutes. He was able to pull us out of a precarious situation and get us back on the road. In my opinion, it was a bargain for the conditions he had to work in. Very much appreciated. I d give more than 5 stars if I could!

  Sergio Baez
6 months ago
I was extremely happy with the Service and the Driver was friendly and professional Thank You Browns Service..

  Tyler Mitchin
5 months ago
These guys were the absolute best. They helped me move a full size school bus to a new location and went above and beyond to help me get it there safely. I will forever recommend Brown's from now on to anyone who asks.Service: Special vehicle towingService: Special vehicle towing

  Christopher Anderson
a year ago
Vehicle pulled up to a shop here in topeka, and this is how it pulled up. Customer stated work was done by browns super service. One lug nut missing. 2 not secured at all to the wheel, and only 2 lugs, side by side, were actually holding the wheel in place. Customer stated they were instructed to drive multiple miles to our shop, which doesnt even service lug studs, which, by the way, EVERY SINGLE ONE IS BENT and at least 2 are cross threaded. Called them, they said the tech stated to dispatch that 3 lugs were secure and that all 5 were there originally. Completely unacceptable. Whoever did this work should be ashamed of not only themselves, but also their work.

  Kevin Schuessler
a month ago
Fair pricing, great customer service. I have been towed a couple of times now. Both experiences have been great.

  Samantha Eby
3 months ago
Mike at Browns super service went out of his way and went above and beyond to get my vehicle back up and running. Appreciate it so much! Highly recommend!

  Steve McKinney
7 months ago
I called Browns Super Service late one night with an unexpected flat and hour outside of Topeka. After immediately answering my call he dispatched Zach to help us who was there within an hour. Courteous and friendly Zach loaded our car, dropped it off at the tire store and then brought us to our hotel. Great service!Service: Car towingService: Car towing

  Lorraine Bryant
4 months ago
Brown s towing went above and beyond to help our family. Great customer service, quick response, and very good prices. Thank you for making a bad situation better.

  Kelly A
2 months ago
Excellent experience!!! Fast service super nice drivers and the customer service was above and beyond!! Extremely happy!!

  Bartley Gorman
8 months ago
I broke down on the turnpike south of Topeka. Not familiar with the area I had the good fortune to google towing companies and found Brown s Super Service. They came to the rescue. Towed my vehicle to a Firestone shop in Topeka that wouldn t work on it. Mike the truck operator recommended a smaller shop and bought it from the Firestone shop to Automotion. They knew I was from out of state and got my vehicle in the next morning had it up and running by 2p.m. Very nice people,reasonable prices I would definitely recommend t your towing service and the shop. Thanks again Mike for great service and recommendation!!!

  Madison Horsch
a year ago
We broke down on the Turnpike at midnight last night and AAA could only provide towing up to 15 miles due to restrictions . We panicked because it was 8 degrees and we felt like we were in the middle of nowhere.Thankfully, my father gave us Brown s number and we reached someone immediately. We had a close family member come get us and we were able to leave our vehicle. We received a call a few hours later saying our vehicle had been delivered to the service company we requested.We are so grateful for Brown s prompt response and for the smooth transaction at a reasonable price. It was such a relief to have something go right during a scary situation especially the night before Christmas Eve. Thank you, thank you for helping us out!Services: Car towing, Long distance hauling

  Alicia Given
6 months ago
Browns towing sold my home and trashed my life I was and still am homeless. I got pulled over and my car was impounded. The car was sold to me by a friend for 120 bucks he had no title to give me so no proof of ownership and obviously I couldn t afford it to get it out. I called them several times to see what I could do all me and my families important papers birth certificates marriage license and certificate socials my purse clothes pics memories everything just trashed like it was nothing I even had photos of all those papers on my phone but they still refused to give me my stuff thanks brown s

  Jennifer Ruff
7 months ago
Robert was very helpful! He was very courteous and explained the process to my husband and I! He was very quick to get us out and we appreciate the help! Robert was very professional! Thanks again!

  A
a year ago
Extremely nice guys! Helpful, trustworthy, flexible, and very much appreciated! They make it easy for people! Thank you for the great customer service!I've used them a number of times and never been disappointed!

  Ilene Huffman
a year ago
We have used Brown's several times. Always friendly, professional and reliable. Thank you Theron for helping us out on Saturday. And then later in the week, had to get our vehicle towed from one mechanic shop to another. Highly recommend them.Service: Car towingService: Car towing

  Susie Pryor
a year ago
My car wouldn't start on a Sunday despite my many attempts to jump start it. Brown's agreed to come out at 8 am on Monday. They were at my house promptly at 8 am, towed the car, repaired it, and performed routine service -- all by 10:30 am. They were courteous and fast. I couldn't be happier!Services: Car towing, BatteryServices: Car towing, Battery

  Wes Reed
5 months ago
Took care of us in a respectful way and helped explain the entire process. Would definitely recommend this company

  Jessica Bingham
a year ago
I had the unfortunate experience to of having my vehicle breakdown at the busy stop light in front of Walmart on California. Brown's provided me with fast, efficient and friendly service to helped get my vehicle towed quickly on a hot day. The driver was kind enough to give me a cold bottle of water as well as I had been sitting in a hot vehicle with nothing to drink waiting. They will be my first call if I ever need service again. I highly recommend them being your first call if you need help. Thanks Browns Service Center!

  Andrea Dunn
a year ago
On our way to a weekend trip from Wichita to KC on 6/18/22 for my sons birthday, my car broke down near Topeka. Called and 30 minutes later Robert showed up. He got my son and his friend right in his truck so they could cool down. It felt atleast 100 degrees out at 5:30pm. We broke down about an hour before that. So you can just assume how two 13 year olds were feeling in the terrible heat. We were about 81 miles away from our hotel in Kansas City. I asked if I could be towed all that way (I ve never broke down before and definitely not on a three hour trip). Robert called to see if he could make it happen. After three or four phone calls I started to wonder if we would have to stay in Topeka. Robert then told me the wonderful news that he would be able to take us but since it was a long distance tow it would be pricey. I honestly just needed to get to KC. And when he told me the cost I didn t have a heart attack! I am so thankful for Robert for helping fight to get me towed all the way and for being so kind and understanding! During the drive he did a great job of distracting me of the fact that my car is a goner! Thank you again!Services: Car towing, Long distance hauling

  Jake Edwards
a year ago
Our family car broke down on I-70 headed to KCMO from Colorado in the 100 degree heat, with a toddler. They were polite over the phone, and got to us very quickly. Even helped me pick a mechanic in town. 10/10 would recommend this tow serviceService: Special vehicle towingService: Special vehicle towing

  Current Occupant
3 years ago
Super fast service, reasonable prices, professional service. Called Brown's and had a truck to us in 20 minutes. We had waited for over 2 hours for another provider and gave up and made the best call ever to Brown's. In single digit temperatures he got to us quickly and did a great job pull a car out of a deep embankment. From the call to unloaded was less then 2 hours and very reasonable priced for the work that was done. Because of the time and care given to this tow the Jeep came out unharmed any further and was still drivable.

  Brian Johnson
a year ago
Excellent tow service I recommend anyone in Topeka needing a tow to call Brown super service for complete auto tow fast friendly and affordableService: Car towingService: Car towing

  Dan Turner
a year ago
My wife and I have had Brown's do several tows for us, and we have never been disappointed. The cause for this review is for the events of tonight. After waiting over 2 hours for roadside assistance, we decided to call Brown's and had a truck at our location in 10 minutes. The driver, Robert, remembered us from a previous tow and even asked us how things were going that we had told him about back in January. We are so grateful for Robert, and for Browns, for being there when we need them most. This is the definition of service.Services: Special vehicle towing, Car towing

  Ashley Lang
a year ago
Third time I have used Browns this year. I have roadside assistance with my insurance company. For whatever reason they do not contract with them. After two hours with our insurance and my daughter on the side of the highway out of town, I called Browns because the insurance said they couldn' tfind anyone available. They were there within 30 minutes . Best company around professional and understanding . They are the best!!!Service: Car towing

  David Freise
a year ago
I've used BSS several times. Always a good outcome. They get to you ASAP. Get you picked upt. Deliver your vehicle where you want and make sure you get home safe. Their staff are always kind, concerned, and non-judgemental. Just taking care of business in a business like manner.

  Krissy Anderson
a year ago
Absolutely THE BEST! Scott is an actual super hero for us today!! Not only did he pick is up when we hit a deer, towed our car, AND he also took us into town and later picked us up in town when we couldnt find a rental car. I am so thankful he was there!!! Great company, super affordable and AMAZING customer service!!Service: Car towingService: Car towing