Briggs Subaru of Topeka

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Hart
3 weeks ago
Briggs Subaru is absolutely a great place for buying what we feel is the best car. Michael took the time to teach my wife all about the different systems the newer vehicles have. We would recommend them to anyone shopping for a Subaru!

  Bethanie Gilliland
4 months ago
I went to Briggs to buy my first brand new car. The buying process was amazing with the help of my salesman, Ronnie. The customer service Briggs offers is great! They have helped me with an exterior flaw without complaint. I m in love with my new Wilderness Forester!

  WetBanana Mike
5 days ago
Without a doubt, Briggs Subaru, has given me the best car buying experience I've ever had. They were straightforward, up front, and gave me a fair value for my trade. Heck, the price of my 21 Forester Touring was excellent out of the gate.Julissa was the best Salesperson anyone could ever ask for. Mick, Shawn and the rest of the staff have been super helpful through the entire process. They even let me test drive my Forester, in snow and ice, in sub zero temperatures.They answered every question I had, and actually listened to my concerns. I traded in a motorcycle of all things, and they actually offered me a decent trade price. It wasn t just numbers on paper showing a good trade, it was the real deal. As long as I live in or around Topeka, the folks at Briggs Subaru have earned my loyalty.

  James Oliver
a week ago
I bought a 2020 Hyundai, I won't go into the issue I had so no one can take advantage of them. They went above and beyond to work and resolved the issue. Charles was great, along with Mickey. I will definitely return again to get my next vehicle.

  Kari Catron
3 weeks ago
My wait was completely reasonable. Everything was discussed and quoted before the work. We added a couple of extra things, but still didn t take long. My price was better than I expected. Just performing maintenance today. Great experience. Thank you Briggs Subaru!

  Gregory White
9 months ago
I found the car I had been looking for after about a year and a half, online at Briggs Subaru. Being from the Chicago area, I wasn't sure how responsive they would be to my interest, given that the car was not a high-dollar new car, but a specialty niche used car, and my distance from the dealership. My concern was immediately put to rest. The folks at Briggs immediately returned my text with a phone call, offered a price that required no haggling at all, accepted my down payment over the phone, and made arrangements with my timeline to fly down and pick up the car. What a great experience with a very accommodating dealership. I felt welcome when I got to the dealer to pick up the car, and the ride back home to Indiana was flawless. I can't say enough about the customer awareness of Briggs. Thank you so very much. Love my new car!!

  Bethany Hahn
a week ago
I can t say enough AMAZING compliments how Andrew helped me with my Subaru Impreza. He went above and beyond to help me keep my car. I was on the verge of buying a different car. His kindness, compassion, empathy and understanding helped me through the difficult and lengthy process. I have seen honesty and dedication to help others at Briggs Subaru of Topeka especially from Andrew! It s a rare thing to find now a days. I m a lifetime customer. Thank you for everything you do!

  Nicole Schock
4 months ago
My experience with Briggs Subaru was phenomenal. I was helped by Julisa, who took every concern of mine into consideration and did everything she could do get a great deal on a great car! Buying a car is stressful but with a team like this, it s a great experience! Thank you all so much!!!

  John Miller
a week ago
Always great service. However must have all new sales agents that was listening to loud music even though there was older folks in the waiting area and a couple that was buying a car. Nothing against loud music but there is a time and place for it not in a business.

  Stephanie Isom Gray
4 months ago
My husband Don and I had a great experience with Briggs, and our salesman Charlie Brown. They has the car we wanted at a reasonable price. Our situation had certain challenges and complications. Charlie and team worked very hard to make everything work according to our needs as well as being friendly helping us pass the time as they worked through everything for us. We were very happy with their service and highly recommend them.

  Tayona Thomas
2 days ago
Julissa did an amazing job being patient helping me for a full day to get me such a great car for me and my children . I couldn t have had a better experience for my first time purchasing a vehicle . Very happy with the choice I made and thankful I had such good help to pick that car out !!

  Adrianne Unruh
3 months ago
Brady was an excellent Salesman. Helped us get a great vehicle for a great price and kept us entertained while waiting for financing to process our paperwork. All around great service from everyone involved. Highly recommend.

  Sherilyn Cook
a month ago
I couldn t be happier with the exceptional service I received from, not just the salesperson, but all of the employees I met at Briggs Subaru. They welcomed me into the Subaru Family upon purchasing my vehicle. I have never had such a positive experience when purchasing a car before. I highly recommend this dealership.

  Rayona Pryor
3 months ago
My experience at Briggs Subaru was great. I'm searching for a car for my son. I was helped by sales attendant Charles Brown and his manager Mickey Lockhart he was very attentive to my needs and answered any questions I had, and I had a lot of questions. I was not able to purchase a vehicle today, but I will definitely be back when we are ready.

  Bud Tyroler
3 weeks ago
Julisa was wonderful and very patient with me purchasing a new Subaru. I definitely had some tech issues and she really had gone the extra mile to make sure I was happy.Buying the car new, financing was available at 2.9%. Everyone was patient as I had LifeLock on my credit report, and it had taken some time to unlock it. The entire staff was great.

  Lois Kramer
3 weeks ago
Had our first oil change and rotation of tires. Also told them about the hood jumping when you meet a semi on a two lane highway. The oil change and rotation was done timely. Apparently they took the car out and said that the hood operates normally so no repairs were made.I have asked other Subaru owners about their hood jumping and they have all said it doesn't. Is that problem only with the Ascents?

  Corey Lucas
a week ago
Excellent experience today. Friendly staff. All my needs were met and I got a good deal on a really nice car.

  Cincere Sanders
3 months ago
A great dealership with great people! The service was amazing, the salesman provided alot of assistance for my family when choosing a vehicle, unlike some other dealerships who are looking for money, Subaru in Topeka is more concerned with their customer satisfaction! Thank you, definitely recommend others to come here to look for a car!

  TROY ST. CLAIR
2 weeks ago
Great customer service! They made it extremely easy to trade in our previously leased Forrester for a new 2024 Crosstrek! They listened to what we were looking for and didn t try to upsell us on items we didn t want. We will for sure go back for our next Subaru!

  Brad Baker
3 months ago
I ve got all my cars from Briggs for the past 8 years and I have nothing but good things to say about them. They will help you find exactly what you re looking for, give you the best deal they can and will deliver the car to your door step no matter where you live in the country. Now that s what I call service

  Jennifer DeMarco
2 months ago
Mike and Ronnie were knowledgeable, friendly and accommodating. In addition, Mike was patient while we went to lunch to make our decision.Finance was no pressure, but informative. Overall, a positive experience all the way from Lee's Summit.

  Diane Caryl
a month ago
We were very satisfied with our service at Briggs today. Everyone was friendly and answered all of our questions completely. We really appreciate them.

  LaVerta
a month ago
Friendly, helpful sales staff. Especially Julisa M., who was very knowledgeable and tirelessly answered all our questions. Best of all, she did not try to pressure us into making a purchase.

  Gary Cunningham
3 months ago
I ve been dealing with Briggs for years, having purchased several cars from them. I just purchased another new Subaru from them and as usual the experience was great. No pressure. No drama. Very easy process. The team treated me well (Shoutout to Tim MxNeal). I ll be back when that time comes for my next car purchase.

  Ann Mummey
3 months ago
Very disappointed. I have been experiencing multiple battery failures, 2 new batteries in less than a yr. The dealer told me there is nothing wrong other than I need to drive it more. A dead battery can happen overnight after driving 200 miles. I drive this car no differently than the cars owned in the past. Not Subaru! Since then talking to other Outback owners and research, I find this is a known issue and dealers choose to not fix and give excuses! Subaru and this dealer will not be recommended by me if this is how business is handled. A male customer I spoke to was repaired and a new battery installed for no charge. Very unhappy.

  Barbara Sonnenmoser
3 months ago
Tyler was awesome!Hw explained what had been done. He explained what should be done for the next oil change.I liked that he prepared me that the next visit will be more we expensive.I do not like $$ money surprises.So, it is good that I have an idea of what needs to be done.He did not rush thru his explanations--which I really appreciate.I did not expect the car to be washed and polished.Wish I knew what polish you use as the car looked terrific!!!Thanks Briggs Subaru; you truly are the best!!!!

  C R
2 weeks ago
I went to Briggs to buy a Subaru Crosstrek and I had quite the experience. First of all, on my test drive the salesperson took me through a toll. Then he wasn't able to answer a lot of the questions I had- multiple red flags were rising yet I ignored them. I went through the process and bought the car- and it was all okay for about two days. After that, I received a daily phone call from my salesperson, Joseph Anderson, for a week straight. He was leaving me voicemails inviting me to just 'chat' about my purchase. He was already being creepy with me throughout the process of purchasing my car, so this just made it worse. A week from when I bought the car, I wake up to a Facebook request from my salesperson- as a young woman that was even more creepy. I looked at his profile to clarify it was the same salesperson, and saw a photo of me in front of my car on his PERSONAL Facebook page- extremely unprofessional. I consented to taking the photo (because some other salesperson hounded me into it) but I explicitly said I didn't want it posted anywhere. The next day, I called Briggs and told them to make him stop calling me and to take the photo down from his personal Facebook page- they said they would talk to him.It has now been a month since I bought my car, and the photo is still on his PERSONAL Facebook page but the phone calls stopped. BUT there's more, I just got a letter in the mail saying my loan application to Fifth Third Bank was denied because I haven't had a credit card long enough.I NEVER APPLIED FOR THAT LOAN!!I had showed them I was pre-approved through Chase, and clarified multiple times I only wanted them to run my credit through Chase but they still ran my credit through another bank WITHOUT MY PERMISSION!Avoid Briggs Subaru at ALL COSTS!***UPDATE*** They called me again once they saw my review- leave me alone please

  Axel Cardenas
3 weeks ago
Charlie Brown did an excellent job explaining the features on the car, it was a great and fast experience working with the Briggs team. Also thanks to Mikey for keeping me updated on the car I wanted.

  Karl Hockenbarger
a week ago
Good shop. Got me on for same day oil change and tire rotation. Gave me estimates of the next service - major services.

  Donell Gray
4 months ago
All around great car buying experience. Our salesman Charlie Brown was wonderful, polite, and worked hard to sure our needs were met. I recommend him highly!