Briggs Auto Body Topeka

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lane Schartz
4 weeks ago
I have worked with Briggs multiple times, Tucker and Mary are so great at communicating during the process and are always there to answer any questions.

  Travis gould
a year ago
Got a driver's side window replaced for my Dodge Ram. Service and installation were great however, I have this 4 stars because I had to call 3 times just to find out what was going on and when my truck would be ready. I do recommend but they need to get their act together with communicating with their customers.

  Jerry Shaw
5 months ago
Very professional, great communication throughout the process of repair until getting my vehicle back. The only place I will go if needed again.

  Nick Hawkins
a year ago
We had a deer hit on our Honda Odyssey. Tucker and his team at Briggs Collision made the process as seamless as possible and did an astonishing job repairing our vehicle and bringing it back to factory condition. We really appreciate the communication throughout the entire repair process and especially satisfied with getting our vehicle repaired and back to us before our expected completion date. You saved us on our rental and we greatly appreciate that. We highly recommend Briggs Collision and would use them again.Services: Painting, Body & Trim

  kicks 66
10 months ago
I had a rear bumper oopsy and tail light. They did a phenomenal job repairing my Tahoe. I recommend them for all your body work. Not only did they repair it they detailed it.Service: PaintingService: Painting

  Tracy Tucker
8 months ago
Maybe I m being too picky but every panel that was supposed to be replaced is still damaged. It took longer than three weeks to do repairs so plan to have another vehicle for a long while.The last scratch has been on my vehicle for three years. Although Briggs charged me to replace this panel, it is clear to me that the panel was never replaced. At Briggs, you are not the customer, your insurance company is.Services: Painting, Body & Trim

  Samantha De Leon
a year ago
I was in a car accident few months ago. I patiently waited about 2 months to get my car back after taking it to Briggs. They were short staffed, and I understood. When I got my car back I immediately began having issues. I had to return to their facility 6 times AND twice to a Toyota dealer. Briggs didn't have the tools needed to properly fix my car. Tucker helped as best he could, but dealing with the rest of their crew is a waste of time. My car still has issues. When I went into Briggs the 5th time some other guy told me, and I quote "we can't keep doing this" to which I agreed, if only they would have gotten it right the first 4 times. I presented them with the problems, and pictures, but it didn't help. After telling me there was nothing he could do another customer walked in and his demeanor changed to "but I'm not turning you away". Told them I was going to the Toyota dealership, and Toyota was able to tell Briggs I was right and what the problem was and how to fix it. Save yourself the headache. Don't go to Briggs. If you do, stick with Tucker. Don't talk to his colleague behind him.Services: Tires, Painting, Electrical, Body & Trim, Brakes

  Isaac Eckert
9 months ago
Great experience and my truck came out looking better than ever when I needed a repair on my door from some parking lot dings. Front office staff is very professional and helpful when I called in with some questions about scheduling and how long it would take.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dee Robertson
8 months ago
The customer service was great. They dtayef on top of updates. All parts should have been ordered from the start to reduce the length of time. They had the car, though.

  Danielle Cloyd
a year ago
Abraham at Briggs is by far the best car dealer I've ever worked with. He's kind and compassionate. He bent over backwards to find me exactly what I needed in a vehicle!