Custom Alignment

4.8 (53)

  19570 Metcalf Ave, Stilwell, KS 66085
  (913) 897-3866
  custom-alignment.jany.io
  Claimed

Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bruce Prestidge
8 months ago
Where to begin? Charged $125 to CK codes and wouldn't tell us what codes it showed! Replaced the battery but didn't secure it. Charged $130 for a second diagnostic that showed the key didn't have a chip in it. Why a total of $250? The icing on the cake? They took the car in April and after numerous calls they got it in the shop in August hmmm. Their attitudes weren't good and $728 for a battery+$65 to install it unsecured, two diagnostics and a key replacement.BTW we took it to NAPA 1/8 mile from them and they did a free diagnostic and only one code showed a misfire on cylinder #2. We purchased plugs and a coil for a little over $100.They may be good at alignments but a rip off for what they did for us.Burned in Stilwell.

  Kimberly Walters
a year ago
I have been bringing my vehicle to Custom Alignment for over three years now, and have had all major repairs and preventative maintenance done here.I can t imagine going anywhere else, and greatly appreciate the owners and mechanics! The service is excellent!!!

  Tom Mccuiston
3 years ago
I recently needed some front end work and an alignment on my f150...found this shop through Google, liked the reviews about their service and thought I would give them a try. They took my truck in promptly as promised and performed the neccessary repairs and alignment. A couple of days later the truck was having some issues on the road in the front end. I called the shop and they told me to come in for a look. Once there they discovered a replacement part was defective and, again promptly, did the neccessary removal and replacement right then and there. No questions asked. They were very sorry for the issue (which was totally not their fault)...and apologized several times. The end result for me was an overall great "car repair experience "...and I would not hesitate to use their services again.

  Anna Ballinger
9 years ago
Being an older single woman they were recommended to me by some friends. I am very satisfied with the work they did on my car. They did what was needed and didn't try to sell me something I didn't need done. Their prices were very reasonable as well. I would have paid more someplace else. George is the best and I will definitely use them in the future.

  Blake Lee
8 months ago
My truck was too rusty so they did not do the leaf springs. But they did not charge for the diagnostic and lifting the truck in the air to look at it.

  Brad Moser
3 years ago
Had a great experience taking my car in for an alignment. Both Suzanne and George communicated clearly and we re able to make time for an appointment. Appreciated their thoroughness in completing the job.

  chad brownback
4 years ago
Took my truck in for A C charge lasted about a week. Called them and they said they would take care of it. Charged A C again they charged 600.00 to fix again still doesn't work... Super disappointed in the fact that they don't care. Found mud and grease rubbed in carpet and had to clean myself. I wouldn't recommend anybody using them. Their guarantee is not worthy. Just a ploy to charge you more when you bring it back.

  J Hogan
7 years ago
Very pleased with the alignment work they did on my car AND the reasonable price! Steven was very helpful in answering my questions and explaining what needed to be fixed. They started working on my car at my appointment time and finished precisely when they promised. Nice people and worth the short drive to Stilwell.

  Michael Jones
7 years ago
Been taking my vehicles there for 15 years. The owner, "Bruiser", is the only mechanic I've ever trusted! He will give you an honest assessment of your problem, without all the extra "upsell" BS that the others offer. Not too fancy, but low overhead keeps his prices low!

  Michael B
8 months ago
Amazing quality works with great pricing. Keep it local and keep it family owned. Thanks for the great work!

  Leroy Hyslop
4 years ago
This is a great family business. I have had two disabling problems which would have caused us to sell our 15 year old ford but they were able to fix it both times, don't hesitate to have them look at the worst of issues.

  Janet Davis
a year ago
I was having a hard time and they helped me. No charge. Air in my tire needed. Great people.

  Jason
3 years ago
Great work at great prices. My goto local mechanic now. Have work done on a several of my cars without issue and recommended friends here as well.

  Garrett Robinson
7 months ago
This place is great. They know their stuff and fair pricing.

  Keith Wilson
3 years ago
Great shop great experienced guys. Aligned the front-end of my older truck and did awesome. I will never go anywhere else.

  Jeff McNally
2 years ago
They always treat me right and are very honest about any work that I get done. The turn around can take a day or more but I figure that is because the front lot is always full.

  NOYFB
3 years ago
I've been going to CA for 20+ years, never had a problem with the repairs, prices are excellent, and the people are top-notch.Services: Tires, Steering & suspension repair, Tire rotations, Wheel alignmentServices: Tires, Steering & suspension repair, Tire rotations, Wheel alignment

  Leslie Folsom
3 years ago
They are always there when I need them. I know when I go in that they will have an idea as to what is wrong before I leave. They call if the cost or the problem is more than they thought, before they start the job. Always reliable.

  Rick Ulrich
4 years ago
They are willing to work on older cars that have carburetors. They do quality work at reasonable prices.

  David Rambo
5 years ago
George and his team have worked on five of my family vehicles. Their work is professional and I won t go anywhere else.

  Carmen Anthony
6 years ago
Nice people, long time small business and did a good job fixing my baby

  Morgan Gordon
5 years ago
Best work, best prices, and best place to take your car.

  B M
5 years ago
Great and friendly. Real quick service. Highly recommend!

  Bruce Hultman
2 years ago
Great work for a far price!

  Thomas DeMoss
a year ago
Good company to work with.

  Semidey Investments
5 years ago
Great reliable mechanics.

  John Lucas
2 years ago
Ok

  Kelly Evans
3 years ago
Fast and friendly service

  Trevor Goins
3 years ago
Super friendly.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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