Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jared Shilhanek
a month ago
WOW!!! Jade, Harrison, Samantha, AJ, James, Devan, Anthony, and Julio were great! (Yes, I had the pleasure of meeting them all) The ENTIRE team went above and beyond in helping me through this unfamiliar (to me) process. They were quick to answer questions, provided guidance when needed, and did an excellent job on the bodywork. To take it a step further, my car was detailed and returned to me looking better than the day I bought it. I would recommend the Shawnee Caliber Collision shop to anyone in need of service. Top marks all around!
Cassie Cantrell
5 months ago
Everything from the estimate, repairs, rental car and working with insurance was extremely painless! The staff were very friendly and informative. My car looked brand new after repairs were made. I am very impressed with the whole process and would definitely recommend Caliber for all of your car needs!
Thea
5 months ago
I love how my car turned out! Thank you so much! I didn t expect it to be detailed as well and it came back better than it was even before someone wrecked into me. I appreciate the hard work and attention to detail! Also amazing customer service throughout the time they were working on my car. They also have a relationship with enterprise so I was able to leave the rental with them to turn in. Thank you again! I will definitely be coming back if I ever need anything for this car or any future cars I buy.
Mohammad E Yousufi
2 weeks ago
Disappointing Experience with Caliber Collision Rating: 1/5 My experience with Caliber Collision was extremely disappointing and frustrating. Firstly, the repair process for my car took significantly longer than initially estimated, stretching over a month beyond the expected timeframe.Upon finally receiving my vehicle, I was dismayed to find that the work was not completed satisfactorily. The car was riddled with numerous marks and imperfections, indicating that much more needed to be done. Additionally, the cleanliness of the vehicle was severely lacking. It was covered in dust and had visible remnants of paint and spray, which is unacceptable for a supposedly finished repair job.To add to the list of issues, I discovered that my washer fluid was not functioning properly, as water was not coming out as it should. This further highlights the lack of attention to detail and quality control at Caliber Collision.Overall, I am deeply dissatisfied with the service provided by Caliber Collision. The extended delay, subpar workmanship, and lack of cleanliness demonstrate a failure to meet even the most basic standards of professionalism and customer care. I would strongly advise against using their services in the future.
Marcia J. Corbett
a month ago
I'm so glad I went to Caliber Collision. The work was done right and ahead of schedule. The people are friendly and helpful. Altogether a very professional experience.
Brenda Shelton
4 months ago
Harrison Wheeler was very helpful. Everyone was very nice. My car looked like it did when I bought it off the showroom floor!!I would recommend them to anyone that needs repair work on their vehicles.
Peggy Boyer
5 months ago
Great customer service and updates on the repairs. I was happy with the results. However, it took two weeks longer than they thought.
Scott Stefanc
a year ago
My Jeep was hit by another car and their insurance (AAA) recommended Caliber. Everything from the appraisal/quote to the work completed was great. They are constantly keeping you appraised of the process and very open about what is happening. The front office staff were great to deal with. Although not a lot of work, comparatively, the vehicle seems to look better now than when it was purchased. If I need more bodywork completed, I will be sure to go in for a quote.Services: Painting, Body & Trim
Diana Mullin
a year ago
Incredible job of repairing my 12 year old Toyota Highlander! The quality of the repair exceeded my wildest expectations! Paint matched perfectly.They also kept me up to date on the progress of the repair. I so appreciate the wonderful job they did on my car.Services: Painting, Body & TrimServices: Painting, Body & Trim
lee gruss
5 days ago
The best repair job. Looks better now than before.
Caitlyn Lewis
6 months ago
Stopped in for a quote the other day and the front office staff was off the charts! Samantha and Jade were so thorough and helpful. 5 stars!
Heath Hild
a year ago
Paint work had runs and bubbles in it, and color could have been matched better. Friendly staff is the only reason they get 2* and not 1. 3 weeks to replace a front quarter panel (fender)?? GM called and said we could buy a new hood to fix the rust why in the world would you paint over rust!?! Oh yeah, because we only do what insurance says to do without engaging the customer and presenting options you painted over rust and now the hood will need sanded and painted again. Hard to imagine rust on a car with 20k miles, but I can t be 100% sure there wasn t any there. Strongly discourage anyone from going here! Had great experiences and work completed at Baron and Eveland Bros in the past and will send all future work away from this Caliber location.Services: Air & cabin filter replacement, Painting, Body & Trim
Anthony Macharia
5 months ago
Customer service is on point. Fast friendly staff right in the heart of Shawnee KS
Emily Dunn
9 months ago
Everything about this place is excellent! The people were extremely nice and professional, the repair was done in a timely manner, and they did an excellent job. Highly highly recommend!!!Service: Body & TrimService: Body & Trim
Nicholas Jones
8 months ago
I got rear ended and they exceeded my expectations. My car looks brand new and the staff was very friendly and helpful.
Zach Saleh
a year ago
As a customer this is the best service I have ever experienced in automotive work.As an investor/owner this is the staff I look for to start new companies with. It would be wise to duplicate the model Jade has at this branch, nation wide.
Matthew Prevete
2 years ago
The staff was friendly and did a great job at keeping me updated throughout the repair process and even cleaned my entire car before I picked it up. Repairs were done quickly and done well.
Patrick Sr.
a year ago
Bad paint job, sprayed over dust and blamed it on rock chips which was clearly not. Update: 09/21 responded to the owner via email twice with my information and contact number and never received a call back. Please do not trust your car with these people. I will be adding photo's so you can see the work they do. Beware...Services: Painting, Body & TrimServices: Painting, Body & Trim
Felicia Hess
a year ago
worked with my insurance to repair my car, super easy and convenient experience. Harrison and Abigail were also super friendly and awesome to work with!Service: Body & TrimService: Body & Trim
timothy pierce
a year ago
Great experience and friendly staff. Got my car done quickly and looks great. Recommend this shop to anyone!
Chris Holliday
8 months ago
Harrison promptly provided a complete and accurate etimmate, and the work was done skilfully, and on schedule.
Michael Parra
a month ago
Great service and repair!
Dawn Ramos
a year ago
Caliber did a great job and highly recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim
Charlene Hansen
3 months ago
Awful experience.
Maria Willard
a year ago
Absolutely amazing, exceptional service.
PAM DIXON
a year ago
The employees were very rude and hateful.Services: Tires, Oil changeServices: Tires, Oil change
Alahora Belcher
a year ago
Very kind staffServices: Painting, Body & TrimServices: Painting, Body & Trim
Connie Adams
2 years ago
Collision repair