Sam's Club Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  doreen muhoro
5 months ago
Excellent customer service. I called on 11/2/23 at 12:41pm. The lady who received the call went above and beyond. She was so nice and helpful. Scheduled for new tires. Wish I had asked for her name but I hope this complement reaches her

  Kevin Brown
4 months ago
They drill holes in your tires to make you buy new ones from them, beware.

  D T
10 months ago
Waaaaaaay understaffed. Management needs to improve their employee s customer service skills. FULL of rude employees especially their customer service desk. Don t even think about calling them they never answer or they ll put you on an indefinite hold.

  Riva ocean view
6 years ago
Orders other brands of tires other than what they carry, if looking for different brand. Did a great job and have lifetime services for tires for a good price. Did work in a timely manner and very professional. Customer service is their goal. Honest and helpful.

  Nathan Strentz
5 years ago
Contacted "Pam" in tires to schedule a tire mount and balance on 4 tires for my brother. Was told that was not an issue at all and to bring them up. After driving 20 plus miles we were informed that she would not honor our agreement because we misled her. We made certain to specify we were bringing our own tires to mount and she knew this. Very dissapointed and this could of been avoided if we were informed earlier....

  Adam H
6 years ago
I waited 2 hours until finally going back to find 4 guys standing around an empty garage. I asked how long it would be and they hadn't even started. My one tire was changed in 15 minutes. 2 hours and 15 minutes to change one tire.. Great survive.

  Joe Kewl
8 years ago
Buying tires here is fine. Just don't have them mount and balance. I have chased my tail with this place since the very moment the tires were put on! Vibration with new tires I didn't have before the old tires. I was told my rims were bent. I have since had the wheels checked and they checked out fine. I have found out by having the tires road forced balanced that the tires were out of round. Liars! They will say anything to get you out of the door. Every time I have the tires rotated they always forget to reset the TPMS (tire pressure monitoring system). I have visited all of the Sam's Clubs in the metro. It was always the suspension, the wheels are bent. Nothing they say is accurate. Buy somewhere they know what they are doing. They are squirrels looking for nuts. They know nothing about quality. Just cheap and quantity. To think you have to have a membership to even buy there. I am thinking tires sold here maybe seconds or a less than perfect tire.

  Joel Mekete
a year ago
Good ,these are the employees at lenexa location. But the manager at 135th and Na) was awful. That is why I had my tire changed at lenexa location.

  irene vila
6 months ago
Stuff in the tire department was very helpful.Courteous.

  Laurel Johnson
4 months ago
Excellent, friendly, thorough services!

  Josh
5 years ago
Be prepared for you car to be looked at way past your appointment time, and be ready to deal with condescending and sarcastic staff who move as fast as cold molasses.

  Wyatt Hansen
a year ago
Great service! Friendly and helpful staff.

  Dave Thompson
7 years ago
finally have self-checkout

  Pat Pentola
5 years ago
Money saving place!