Midwest Tow & Transport
3.2 (18)
3500 Merriam Dr, Overland Park, KS 66203
(913) 281-1003
midwestts.com
Claimed
Accessibility
- No wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tighe Johnson
a year ago
I had my car tire pop off on the highway. They immediately answered me and got my car towed within 45 minutes to my job. Not super expensive, but still efficient. Thank you so much.Service: Car towingService: Car towing
Korie Bland
4 years ago
Dispatch was a great first impression. Very friendly receptionist. Said she would have someone out within the hour. Dakota was great! Very friendly and professional. Called me with a time estimate right away and was on time. Easy pleasant process for a misfortune breakdown. Thanks Dakota and Midwest Tow! Would highly recommend.
Katie Hills
4 years ago
My property management company had a contract with the company for parking lot maintenance (towing of cars that are inappropriately parked or in someone else's paid spot). I called to get service and have found that even though we have a contract, they are no longer serving us. A call would've been nice. Not impressed by the woman's catty attitude when I called to inquire why they didn't respond to our last call. 10/10 would not recommend.
Rodie Osc
3 years ago
I never leave reviews but this one striked a nerve. They told there were going to be there soon to tow my vehicle and never came. I called 3 hours later and told had to wait an hour, then i waited an hour and still dndt come. I even called and the guy said no one was informed about it and he hung up on me while i was still talking. I know there s pressure sometimes but thats mad disrespectful!!Service: Special vehicle towing
Courtney Noel
4 years ago
Really frustrated with this company!I put in a service request at 9:25pm. I did not recieve a call from the driver until 10:54pm, saying he would be there in 45 minutes.In between that time, I called the company to ask the estimated time. The dispatcher did not give me any answers other than the driver was on his way and would call me.It seems there is a communication problem or a lack of staffing.Super frustrating to pay for something that is such terrible service!This is the second time I hava had a similar experience with this company. Something needs to change, please!!
Kathy Litke
4 years ago
Terrible place people with nasty attitudes. Had an accident and told them to tow vehicle to body shop but instead they took it to their tow yard and then proceeded to charge us $30 a day. When we went to get it they refused to let us get it, yes we had title and tried to pay but they refused. We had to call the police to deal with them. Worst business ever. If I could give them a negative star I would.
deannsommers
3 years ago
These guys are amazing. I called for a tow to the dealership because my car wouldn't start. They came out, tested the battery, and got me running. Informed me that they would bring a battery to me and install. Didn't need a tow, and only charged me for the battery installation.
Annabelle Lee
3 years ago
Consistently much later than promised, by up to 2 hours. Avoid if you have a choice.Edit to reply to response: I deal with crisis in my daily job. I don't promise I'm on my way when I'm not. Taking off one more star for this BS response.
margaret rivera
a year ago
My tow truck driver (Ron Hill) was efficient, professional and pleasant to work with.
Chase Watts
4 years ago
Glad to see a company allows there drivers to drink at a bar then leave in there tow truck later. I'm sure DOT will love the pictures that sent to them.
Reapzz
3 years ago
These mofo charged me $500 for a 30 min tow and one day storage TRASH SERVICE NEVER use this company
Anthony C
3 years ago
John was very professional, quick and even helped me push my truck into the garage. Thank you!Service: Car towingService: Car towing
Doris Trotter
8 months ago
Great employment opportunity