Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Pickard
2 months ago
Kyle and Shawn were absolutely amazing. I had bakes done and they were absolutely on it and got it taken care of in a quick fashion. They were very informative and communicated their concerns with me and listen to mine as well. The whole team is amazing. I highly recommend them to anyone who is considering going through them. Thank you guys for the new brakes and rotors!
Atalyah
2 months ago
Kyle and the whole team took amazing care of my car today. When I first explained what was going on with my car, Kyle knew right away what the problem likely was. It ended up being exactly where he said it would be, though much worse than originally thought. He allowed me to take pictures of the massive hidden oil leak he had uncovered. The oil had corroded my spark plugs and was everywhere. Kyle and the team were able to quickly trouble shoot and repair the gasket covers and replace the spark plugs that same day. I am so incredibly appreciative of how through they were and that the shop had all the required parts on hand.The facility was clean and the Employees were all helpful and respectful. Everyone was knowledgeable about their craft, and If someone did not know the answer to a question they were honest about it and did their best to uncover the answer. Everyone seemed really happy to be working there and eager to help customers keep their cars in top shape.
Courtney Aquino
6 months ago
Went here for an oil change for my company fleet car. Joseph told me it would be a 45 min wait until they could service my car as there were only 3 techs for this morning and a few cars ahead of me. Not a problem as I actually had time. His estimation was correct and he was very professional as well. Excellent service and they were very patient as my company had to give payment over the phone. This location should be proud of the courteousness and professionalism as to how they are with each customer as I had noticed it wasn t just me that left with satisfaction guaranteed. Highly recommend going to this location if you don t have a busy morning planned.
CJGH
4 months ago
Great experience. This was my first time to a Jiffy Lube, my husband usually takes the car to Valvoline. I will not be going back to Valvoline, Jiffy Lube was sooo much better. Same price or less for much better and more professional car care and customer service. The whole team who were on at this location were great.
Elvia Cantu
2 months ago
The manager it's awesome and all personal stuff very professional, I can trust in them because they explain everything I need for my vehicle, I'm a women but I don't know mechanics things , the reason what I'm a customer it's because I can put my car in good hands..I love Jiffy Lube
Jon Garrett
5 months ago
The person who checked me out said the coolant level was low and ask if I wanted it topped off for $5.99. But, he said the same thing to the 2 customers before me. I knew my coolant wasn t low because I was traveling and had checked that in the morning before I arrived at your place. I feel that he was trying to make extra money by taking advantage of the customer. Also, I checked my oil level after the service and it appears that I am 1 quart low, again I feel that I have been shorted to make more money for the store. There was one car in for my of me, but the service took over 45 minutes to complete. It was a very bad experience.
Tim Hepner
6 months ago
This is the best jiffy lube I ve ever been to, hands down. All of the technicians were great and super helpful. My vehicle wasn t the easiest to work on and not once did they gripe about it. They were 100% respectful and professional. Won t take my vehicle any where els. Also the manager deserves a raise. He went above and beyond my expectations.
Joshua Collette (Corvus Aeterna)
6 months ago
Went in on Fri to get an Oil Change and a Tire Rotation. Shaun and Lily took great care of me and my car. Only one small hiccup with the whole thing was for some reason my car is no longer in alignment after the service. I am having to take my car somewhere else to get this fixed as they don't offer alignment services, but it's ok these things happen. Shaun was even nice enough to teach me some features about my car I wasn't aware of.Services: Tires, Oil change
Melissa Carrillo
7 months ago
I was greeted upon arrival in a friendly fashion right away. Jay then explained services to me and what would be the best for my vehicle. Then when I agreed to everything took my keys and then he took me inside had me sit down and fill out my information they kept me aware of what was going on and also made me aware of a transmission leak that I knew nothing about. The staff was very friendly knowledgeable about what they were doing. Jay made the experience for me a lot better and kept my anxiety down. I will refer them to family and friends and I will also allow them to do further work on my vehicle if needed there's a great team. Thank you to the team of jiffy lubeService: Oil change
Alan Ward
a month ago
First experience with this store/location and was very pleased with the service and staff. I'll most likely make this my go to oil change spot.
Vicki Northen
6 months ago
As an older woman, I greatly appreciate the way I was treated at this Jiffy Lube location (#1355, Overland Park, KS). I'd been traveling for about a month, and was far from home when my oil change was due. From start to finish, and by every employee, I felt respected and listened to. My Jeep's maintenance schedule was referenced, but the manager told me that the major things shown as not done were only those in the JL database. I especially valued not being forcefully upsold - I've experienced that numerous times. In addition, I'd purchased wiper blades elsewhere, but couldn't make them fit (although I've done this dozens of times before). Three different young men tried to put them on for me, and none of them were comfortable with the poor attachment. So a brand new pair was given to me and quickly installed, entirely free of charge. The attitudes were cheerful, kind, and directed toward my safety. Extraordinary service!
Marti B.
3 weeks ago
I did not review Jiffy Lube. Jiffy Lube reviewed Jiffy Lube and gave themselves 5 stars and used my name. I will never go back to that company.
Audrey Wolfe
2 months ago
Got me in and out super quick for a tire rotation and oil change. Great service!
Kenneth Littlejohn
4 months ago
Came in on a Tuesday afternoon, took a comfortable 30 minutes. Shaun and Joseph were very informative and professional.
Nikki Berry
2 weeks ago
I like using them for oil changes. Even when they seem fairly busy, they're usually done within a reasonable amount of time.
Gary Bunton
6 months ago
The employees were great and it was very obvious they knew what they were doing. All my questions were answered and so were ones I forgot to ask. The staff was patient and friendly. I would highly recommend this Jiffy Lube.
Dee
4 months ago
The tech, Jospeh, was friendly and informative. We didn t go to our normal location and he was reassuring and went above and beyond to help my seasonal depression vehicle.
Taylor Still
10 months ago
This is the best run, managed, clean facility that Jiffy Lube has to offer here in my local market. Was met by Jose yesterday and they were not able to get me in. He told me to come in first thing in the morning and they could get me taken care of. I could have chosen to go to another location or a competitor, but waited and showed up in the morning. I was in and out in 20 min. With having a fleet vehicle I could take my vehicle anywhere, I choose to come back to these guys as they are all very professional and efficient. They will always have my business and they can take care of you to. Thank you Jose, Kyle and Shaun.Service: Oil change
Barbara Martino
a year ago
If you are looking for a professional and personable team this location, has it. After being closed for remodeling this store has opened with the drive and strive to be the best, and from my visit I would have to say that they certainly are on track to do so. No BS and over the top stories of "You need" up sales, just easy and honest suggestions and information that you should know. Being a Fiat owner it's hard to find a quick oil change with a knowledgeable staff that isn't going to complain about the oil filter placement, but this team didn't even hesitate on the knowledge. Amazing team.Service: Oil change
Kieran Wilson
6 months ago
Very kind staff and speedy process. They did actually show me my air filter, which I usually just ignore till next time, so that was smart of them for the sale In all seriousness, great place!
Melody Wilcox
11 months ago
The staff was nice but I did have a bigger issue with my car then originally imagined. I had a diagnostic check due to check engine light. I was told car gas was running rich, did a fuel treatment. At that time I was told spark plugs were bad, but i chose not to change them due to financial reasons. I since have found out differently---UPDATE: so very glad I DID NOT change my spark plugs. The issue with my car was so much bigger than I imagined. If they had, I would have been out $186. Shawn was absolutely correct in that my car was misfiring. The reason was a faulty camshaft cover, caused the gas to run lean (not rich) and oil was seeping into the spark plugs. I do want to thank Shawn for catching this, as it led to me getting to the root of the problem. I would definitely recommend them for oil changes, but if you think your car has bigger issues, take it to a full mechanic shop. The diagnostic codes were not specific enough to pinpoint my car's issue. I do NOT fault Jiffy Lube for this and Shawn knows his stuff. My car is a Hybrid and as a new Hybrid owner, I'm finding it requires specialized mechanics to work on it.
Alexander Tish
9 months ago
Definitely price check before you show up! Went in for an oil change and didn t know their synthetic oil price was $99! Oil cap needed replacing and instead of the average $15, of most places, they charge $49 and then up sold me on a cabin air filter. Before their friendly smile discount the price was $248.99!!!! Oh but they do vacuum your floors without asking for free! Definitely my fault though. Know what you are getting before you show up in that line. I ll never go there again!
Sue McNamara
5 months ago
Pulled in to have them check my oil level and they were super helpful and kind!! Highly recommend!
C
6 years ago
See the pictures for yourself. My oil Change was poorly executed and they added $16 beyond the agreed upon amount for special washer fluid etc. I gave them 2 stars only because my engine has not exploded yet.
Richard Mullen
7 months ago
Was good experience. Only two people on duty. Told me upfront there would be a hour wait. No problem they took care of what I needed. I will be back. Give lily and the manager a raise. Sorry I probably spelled her name wrong. Good job guys.
Jon Warren
3 months ago
Great team effort, very little wait and did an excellent job of informing me of recommended maintenance
Bussjaeger
7 months ago
Jiffy Lube Joseph was great. He pointed out to me that my battery had corrosion on it. I recently had it replaced the week prior w/ a new transmission @ Nissan Stateline dealership.
Julie Edgar
10 months ago
Shaun was AMAZING!!! He was incredibly friendly, generous and went well over above and beyond!!! I appreciate him and his service team!!! I live right down the street from this location and will most definitely be using them from now on!!!Thank you again!!Service: Oil changeService: Oil change
Parker Durham
a year ago
Great guys here. Drove in from St Louis and noticed some oil leaking when we got to our hotel. Came by and they looked underneath and cleaned it up checked the oil, and told us to come back by before we leave and they will make sure it s good before we head back home. Asked him how much for looking at it, and he said don t worry about it . Excellent customer service!!!!
Nidhi Gupta
a month ago
Super professional, thorough, kind and fast. Would highly recommend.Service: Auto engine diagnosticService: Auto engine diagnostic