Midway Motors Chevrolet GMC in McPherson

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Hultberg
a week ago
The experience was great! Tom knew we really liked this vehicle. He made it happen! We are a repeat customer to Tom R! He is the best!! Thanks!

  Brian Riedel
3 months ago
I really appreciated the new Jeep buying experience from beginning to end! The initial contact was via the internet with David. He was professional and helpful. Then I was connected with a salesman, Jon, who was also professional, helpful and followed through with getting information and a video to me. Lastly, Jacob, in finance was a very pleasant, thorough and straight forward without being pushy. Thank you Midway Motors for doing car sales the right way!

  Rick James
5 months ago
Ok first off, I would like to keep my same opinion on what happened after I mentioned there was a thermostat problem during my test drive. Which got ignored from me to be mentioned to service. However service did what should've been done before I got it and fixed the thermostat. So whatever happened was something that should be thought about in the future to every customer from sales, just do the right thing. Still not very happy from that stand point. However service gets my appreciation, thank you for doing what was right and thank you for helping me. I really do appreciate it. I will still give an honest review of the whole situation, there were flaws throughout so take it with a grain of salt and learn in the future.

  Dalton Womack
4 months ago
I thought that some of the pricing was high but I agreed to some of the work they offered so I can t complain about that. But I don t believe they actually look into the car all that well. I was told my front brakes were a 6/10 and back were 8/10. The back are well over a year old and the front are 1 month old in much better shape. They also suggested they should clean my headers. Because of how many miles are on the engine. The engine has under 2,000 just replaced. I understand they probably just look at the odometer and see the mileage on the car and just push it on people. But I just don t like the thought of suggesting something that someone doesn t actually need it. No one was rude or unpleasant but I just think I wouldn t trust them and bring my car back.

  Valhalla Viking
3 months ago
I hit a deer last week and had to solve the problem of having no car to get to work. Bill Kennedy took care of everything detail and found the right car for me! I will return to Midway when the loan ends and start the painless process over again. Thanks to Bill and Midway, I'm a very happy customer!!

  Keri Capansky
2 months ago
Had a wonderful experience when purchasing our new truck. Bill was wonderful to work with and Matias worked hard to get us good numbers. 10/10 recommend.

  Chris Wendt
2 weeks ago
The sales staff and finance department were very easy to work with. It was a great car buying experience.

  Darryon Woods
3 months ago
Jesse demonstrated utmost professionalism, exceeding expectations in customer service in the purchase of our new Explorer ST. He even allowed me to rent the vehicle for the day, despite me residing in Wichita to show the wife first hand. I will highly recommend him and Midway Motors to everyone I know. Also, his recommendation for BBQ in town was spot on as well. Shout out to Woodies Smokehouse.

  Jacob Reese
3 months ago
Midway Motors and Tom Ruxlow were great to work with on the purchase of my new truck. I worked at Midway Motors in high school and they treat their employees and their customers like family. My family has purchased vehicles from Midway Motors for years and I will continue to do the same for years to come!

  Janice Price
6 months ago
Super helpful, everything we wanted. Great people to work with, very satisfied customers. Will give them 1st chance at any other automotive needs. Thank you Dave Simmons for finding our dream truck.

  charlotte bergkamp
9 months ago
For the first time I felt welcomed and no pressure when looking at my new car. Brenden Brickel was very knowledgeable,and friendly. Thank you to all that helped me.

  John Holecek
9 months ago
I cannot speak highly enough of the service department at Midway motors. I first met with the weekday service manager, super friendly and competent. He set me up with an 8 a.m. Saturday appointment to remove a part of the undercarriage housing on my 2013 Cadillac CTS which had torn loose. He said the weekend crew would take good care of me. They certainly did take good care of me. Friendly and quick. The job was quickly done, and here's the kicker, no charge! The waiting room has been upgraded and is super comfortable, not to mention the ultra-trick coffee maker.

  Malinda Julien
8 months ago
Late on a hot evening, our Cadillac blew a tire somewhere in Kansas on I-135. Okay, not a problem, changed it. Starting the car was now a different story - battery completely dead! It was getting dark and we had no idea of anywhere around we could take it to...We called our insurance and got a tow truck, and asked to go to the dealership which was Midway Motors Chev in McPherson!Only a few miles down the road and across from a hotel! Stroke of luck!Even the Sheriff's deputy said that is where they take their cars and was assuring us they were good.The next morning, right away they called, and worked hard to get us back on the road by 3:00 that same day!Thanks to Midway, we were on our way back home. FIVE STARS

  Talon Phipps
4 months ago
Great service that made sure that you were satisfied. They answered any questions we had and when we had a problem it was fixed in no time.

  Marlo Munoz
10 months ago
I was treated very well. Was offered something to drink a couple of times. Our salesman was very engaging in conversation. They made sure to ask if I had any questions and spoke to me not at me.All in all what short time I was there was a very comfortable and pleasant experience

  Melanie Isaacson
10 months ago
The staff was friendly and knowledgeable. We ve purchased 13 vehicles from Midway through the years and will continue to come back time and time again. Their service after the sale is fantastic. Highly recommend Midway Motors!

  Jim Struber
11 months ago
We worked mainly with Melvin and Matias on our new used truck purchase on 5/6/2023. They were professional, personable, and willing to craft a pretty decent deal. I would work with them again for a personal vehicle purchase. We were pleased with the experience.

  Kayn1
9 months ago
Great people and customer service.I blew the motor in my truck and they were close to where I was working. Also they had 5 stars and that s something I never see on a dealership. I can see why it has the ratings that it does. Highly recommend this dealer to everyone reading this. I just wish I lived near this dealership so I wouldn t have to deal with my local dealers.

  Reiley Brewer
7 months ago
Midway Motors was fantastic! They were welcoming and not pushy at all! I will absolutely be back! Big thanks to Melvin he made the process simple and enjoyable!

  Beth Skellenger
9 months ago
Run a little behind on Saturdays but those of us that can only have service done on Saturday it is appreciated. Took very good care of me this time. Last time not so much. Had not entered my appointment in system so were not expecting me. They changed oil anyway but regular service did not hhappen.Last time I called with an issue Mike in GMC service told me I should call Conklin since I work in Salina. I was not impressed with that "solution".As a general rule they have treated me well.

  raymond covington
11 months ago
We were very happy with the service we received when we had an overheating problem with the transmission on our 2021 GMC SEARIA.I called and spoke with Mike Mugica , a service advisor and he told me to bring it in and they would try to look at it. When we finally arrived at the dealership, they got it as soon as we got there.They diagnosed the problem and ordered the parts. We were traveling home to Colorado, they allowed us to setup our camper in the parking lot and stay the night and gave us a truck to drive. The best service we have ever had.

  Spring Thyme
7 months ago
Highly recommend! We were passing through town after suffering some misfires on our truck and we called 5+ auto shops that were too busy for us. They were busy too but they squeezed us in and got us out so quickly and back on our road trip. Thank you so much!!!

  Kevin Dusseau
4 months ago
The staff were very friendly and professional, the salesman listened to my desires and concerns, he helped me find a vehicle that suited my needs. I would this dealership when searching for a vehicle.

  Kristi Stegman
9 months ago
Brenden was very kind and professional when helping us with our purchase! Everyone was very kind to us at the McPherson office by congratulating us on our purchase! We would recommend Midway Motors to anyone looking for a new or used vehicle! This is the 2nd vehicle we have purchased here and we for sure will be back!

  Larry Hagood
2 months ago
Perfect in every way. Worth the 4 hour drive from my house to buy a new truck.

  Yvette Copple-Muhs
a year ago
I sincerely hope that my recent experience at Midway Motors in McPherson isn't representative of the kind of service they usually provide (though a search of low-rating reviews would seem to indicate that there are others who have been motivated to detail their experiences as well). On two recent occasions I have been there for service. The first time was for an oil change, at which time they offered to replace for $50 a cabin filter I could and did easily change myself in 15 minutes for $20. The second time was to have new tires put on my vehicle ... an experience which left me beyond frustrated. I hadn't made it 20 miles down the road toward home when I noticed that my tire sensor was indicating that one of the new tires had lost quite a bit of pressure, so I pulled over to air it up and decided to return to the dealership. Before I could make it back, I had another tire going flat ... both had lost 10-15lbs each and triggered an OnStar Diagnostic Alert. Thank goodness I had a portable air pump with me or I might have been stranded. I then waited another hour and a half to have the tires pulled off the car and checked, which made for a very long, exhausting day. It was determined that the problem was with the valve stems. Also, on both occasions I had to have them rework the billing, and there were other things that I'm not taking time and space here to mention. Positives? There were a few ... A quiet, comfortable, well-appointed waiting area, the vehicle inspection video, and Mike, one of their service advisors, who was consistently kind and professional. To their credit, I did receive apologies from the service manager, etc as well as a coupon for a free oil change. While I really wanted to believe I had found a reliable place to take my vehicle, I am afraid that they made an unfortunately negative impression.

  Jeff Comer
10 months ago
My experience with Midway Motors over the past 8 years with buying two vehicles, has been nothing but a great experience. Tom Ruxlow does a great job communicating and is fair and trustworthy. Wouldn t go anywhere else to purchase a vehicle.

  Jerroll Goebel
9 months ago
With a $2500 repair bill on a vehicle with 55,000 miles on it, I would think the dealership would at least have a helpful hint for the customer on what he can do to prevent this from reoccurring in another 50,000 miles. At that rate I am going to have $10,000 in repairs in 200,000 miles. Don t think this GM product is going to be for me in the long term.

  Michael Wertz
8 months ago
Would highly recommend Midway Motors in McPherson, Kansas. David worked with us very well. Did everything to help us get into our new vehicle. Very polite and courteous.

  Austin Abeldt
a month ago
Did great! Flexible with my hours on when I could get there.