Midway Motors Chevrolet GMC in McPherson - Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  G Gesner
2 weeks ago
I bought a brand new 2009 Ford Focus from Midway Motors back in March 2008. Since then I have taken my vehicle to Midway Motors for service. They do a great job at keeping me informed about the condition of my vehicle and the service it needs. Everyone is friendly and seems to love their job. I recently parted with that car. Thanks to Midway Motors' great service I put 234k miles on that car! And it still has a lot of life left. If you're looking for a great vehicle, pay them a visit.

  Sharon Quinn
3 weeks ago
We appreciate your service. However, we felt we should have been given an estimate of the cost along with the explanation of work being done. We were a little shocked when we saw the bill! The process took 5 hours! As we are from out of town, it would have been nice to be offered a loaner vehicle. Although we were given a ride to our restaurant of choice, we waited a half hour to be picked up after we called to be picked up, six blocks away. We learned a lesson to bring a second vehicle as you courtesy services leave a little to be desired.

  Dale Germeroth
a week ago
There are both bouquets and brickbats to be thrown with this review. The good is that the service advisor was easy to work with and was quite accommodating by giving me a loaner car when my service took much longer than expected. I arrived 5-10 minutes late because a dental appointment did not get started on time. Normally it takes 45 minutes to an hour to get an oil change and be on my way home. This time it took around an hour and 45 minutes just for the oil change and they yet had to work on the second reason I brought the car in. I had lost one of the original key fobs to my Camaro and had purchased an aftermarket replacement. The replacement had given me quite a bit of problem and eventually it was reprogrammed so many times that the vehicle now thought that it had the maximum number of keys assigned to it. Where I bought the replacement fob advised me to take it to the dealer who should be able to remove some of those additional keys that the vehicle thought were there. By this time the buttons on the original key fob had stopped working although the car would still start with either the replacement or the original. I had asked to have some of the supposedly extra keys removed from the fobs and then reprogram them both so all functions of the fobs would work. When I finally got back to the service center there was a charge on my invoice for what I thought was this service but also a note that they were not able to remove someof the additional keys. I tried the key fobs before I left town and other than starting the vehicle, none of the buttons worked on either car. In fact the new battery that I took along for the replacement fob was still loose in the Ziploc bag that I had it in when bringing in the car. There was nothing said to me that the fobs were not fully functional. I question whether the person working on them ever even tried to lock or unlock the door with either fob. I have learned from another dealer since that all keys supposedly assigned to the fobs must be removed before the fobs can successfully be reprogrammed and then to make the fobs fully functional. The service advisor was quite gracious in removing the charge for the work(?) on the key fobs and making amends to the charge for the oil change in light of how long it took altogether and for the fact that one of my main reasons for coming in was not accomplished.

  Gary Gronau
a week ago
Rob, our salesman was fantastic to work with. We have already had the first service done. And Casey and his team were great to work with.

  Kerrey Moore
a week ago
Called to get an alignment after putting struts on. Got me in the next day and the price was cheaper than anyplace else I checked.Very pleased.

  CANDY KIRBY
3 months ago
Stopping to get my tire fixed was the best thing that happened to me in my time of being in Kansas. The 2 men that helped me were so very kindand compassionate. I think them so much for that. I made it home without a worryAnd a good feeling in my heart.THANK YOUCandy Kirby

  Jeremy Snapp
3 weeks ago
GM Service is fantastic. They worked with me on new tires so I didn't have to go out of town to get them replaced. Staff is friendly, understanding and helpful. I appreciate them.

  Eric C. Okonkwo
3 weeks ago
Great service. From the moment I dropped off the car to the time I got it back the service was flawless. Had regular update and they offered me a ride back to work and delivered the car afterwards. Great stuff

  Doris Wells
a week ago
This morning I brought my Silverado in for tire rotation and alignment. Michael explained everything, and it all went as planned, no surprises. So of course, I am pleased

  Joann Magee
3 weeks ago
Stoney Burns was Awesome!! He let me know everything done to my vehicle. And I loved the video of the oil change! Thanks for great serviceMidway motors in McPherson

  Jason Meugniot
5 months ago
Another great regular service complete. Really appreciate the service video I typically receive while waiting at the service center. Very easy to understand what's going on with my vehicle. The service duration was reasonable. And everything went smoothly.Service: General repairs & maintenanceService: General repairs & maintenance

  Jeff H
a week ago
Thanks ladies and gentlemen for the great work on my yakon. My alternator went out on my way from South dakota to Dallas. I drop my suv off at 730 and they got me back on the road around 300 thanks again for the hard work

  Linda Totman
3 months ago
It s because we ve had great service from Midway GMC over several years that we continue being a customer. Most recently the service department didn t disappoint as they were so accommodating and very kind and considerate! We really appreciate their willingness to help while doing a great job!! Thanks Midway GMC!

  Patricia Gulley
3 weeks ago
GREAT service ! Very punctual and the staff are very good at explaining what is going on with your vehicle. Great experience....and they have a very nice waiting area. Thank you !

  david maxey
3 months ago
Great customer service. I went in looking to get tiers and an oil change scheduled for next week and I left within hours with better tiers than I wanted, at a lower price. Now I have free time next week.

  Jeisson Barajas
2 months ago
I don't recommend this place,1 they charge you very expensive and do nothing to the car.2 you take your car only to have it scanned and they deliver it to you more damaged than it is.This dealer had been recommended to me and he was very good, but I don't recommend him to anyone.

  Lee Elder
4 months ago
We had a appointment for service on our 21 GMC Sierra Denali. As always we had a great experience. The Midway service department was quick to complete the oil change and tire rotation and even compted us with a wash job. During our wait I enjoyed talking with Rob, our salesman about the new 24' models just now coming out. A very good experience.

  Marj C
a month ago
Service person was very friendly and willing to explain the necessary work on my vehicle. Easy to talk to and willing to answer questions that I had. Thank you.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Marie Wilbur
2 months ago
Our car was serviced and other things done that were explained before work was done. Everyone was very friendly and professional. We weren t planning on spending as much money as we did but it was our choice to go ahead and have things done. We were not pressured at all.

  Blitz 72
2 months ago
Service we paid for and that was it. If you want a dealership that goes above and beyond look elsewhere, owned Chevy's my entire adult life and apparently there's no loyalty coming back.

  Brad Brown
5 months ago
Key FOB and key cut for a purchased vehicle. Took 2 hours. I think that is excessive, they spilled some type of light weight oil in my console and did not clean it up. On the bright side they washed the vehicle.Service: General repairs & maintenanceService: General repairs & maintenance

  Gene Short
5 months ago
Took longer than expected, Gary said on the video that the air filter was dirty but could possibly wait till the next oil change. Someone came in and said it needed to be changed, today. So I agreed, but I feel like $50. Was pretty steep. They said it was a problem that they have found with this vehicle, on a dirt road.Services: Air & cabin filter replacement, Tire rotations, Vehicle Inspection, Oil changeServices: Air & cabin filter replacement, Tire rotations, Vehicle Inspection, Oil change

  jeff viola
2 weeks ago
Great service. Staff is very helpful and car is always done on time. Clean and shiny when ready for pickup.

  Bryan Breen
3 months ago
Friendly service and I very much like the video that was sent. The tech was very friendly and explained to me on what was needed done and future issues that will need taken care of.Thanks again for your service

  Jack Bupp
a month ago
I could not get any better service at any other auto motive facility. The service was excellent. Thank you Michael at Midway.

  Nick Bray
2 months ago
I really like everything about midway .very friendly and professional. I like the video of the oil change. Feels like your in very good hands. Got a customer for life. Thanks to all of you.

  Clayton W. Ingham
a month ago
We had a rocky start with the sales department after the purchase of our Tahoe BUT Service Manager - Lee did an incredible job taking care of us after the vehicle we purchased had a few small issues that needed to be addressed. Thank you Lee!

  Bruce Stewart
a month ago
Always Top Notch Service and a very Professional Staff that s keeps me updated thruOut the entire service. I highly recommendMidway Motors for ALL your Service Needs.

  Joe Redd
4 months ago
Work completed was exactly as expected. Called 2 weeks earlier to price tires. Took down name wrong, never called, never scheduled. Had to wait until tire blew and spare wasn't holding air. Son's school truck, frustrating start but good finish.

  Glenn Tammen
6 months ago
Had an issue with a previous service and it was resolved today exceeding my expectations! I appreciate their oil change package which also includes a complete video pointing out any items requiring attention, tire rotation and car wash. Thank-you!Services: General repairs & maintenance, Tire rotationsServices: General repairs & maintenance, Tire rotations