Koehn's Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Will Oaks
2 months ago
Damage my car during the tow and tried to say they took before and after pictures and he never took pictures until I pointed out the damage. Don t ever use these people they re crooks

  Grayson Guthrie
7 months ago
We were on a road trip from New York through Kansas and we got in a car accident. The owner, Jason actually gave us a ride to our Airbnb and called me everyday to update me on the car repairs. Everyone we hear from talks about how trustworthy and high quality the service from the shop is. Great folks!!Services: Body & Trim, Car towingServices: Body & Trim, Car towing

  Isaak Welch
6 months ago
Had two cars go through Koehns now, my own and a friends. Service has been below average in both experiences. On my own car they went beyond time and cost estimates (typical for collision work) but used many cheaper, aftermarket parts when I was quoted for all oem. When I got the car back, the paint match wasn't great, parts and hardware was missing, and some parts (fog light) were incorrectly installed. Owner offered to fix these issues but by this point I decided I'd just fix them myself.Second experience was much worse. Rear glass install, and when they installed it they scratched and chipped paint along the lower part of the body. When it was pointed out, the owner of the body shop became angry and began screaming and insulting the owner and the vehicle work was being performed on. Said we should "take him to court" and it was "impossible" his techs could have scratched the paint.Disappointing and sad.

  Shawn L
a year ago
04.2022 update - still a great service for auto repairs. They do their best to work with you on scheduling if there's any constraints and we'll also work with the insurance companies if they use automated systems depending on which one it is. However my last claim was handled quickly without too much disruption to my day and did not require a lot of input on my end from either business. It was completed with a high skill level of workmanship.I've come here for most of my Automotive repairs. They will work with you on small repairs to prevent extreme waiting periods. They also have excellent warranty coverage and follow up on the work they do if there are any concerns.

  Jimmy Unruh
7 months ago
They did a great job fixing the hail damage on my Highlander. It's amazing what they can do with paintless dent removal.Service: Body & TrimService: Body & Trim

  Keith Dodson
3 years ago
They were great! I had to have a little bit of work done on my Santa Fe. Not only did they complete the work, but they detailed the exterior of the car and provided me a rental while my SUV was in the shop. Highly recommend!

  Eileen Forsyth
4 years ago
While traveling cross country in my class C motor home I experienced total brake failure, any RVers nightmare. I m beyond fortunate that there was no accident, but I needed help and Koehn s was there (well, 95 miles away, but it s Kansas).They picked up my camper on a heavy duty flat bed and drove it, me and my little dog to McPherson for repairs. Jason was very professional and patient as I considered my options, and while his company was not on my insurance company s service list, he quoted me a price 2/3 of the company my insurance would have selected. That company did not have a flatbed and would have had to remove my drive shaft before towing.Shane, the young man who did the tow, was courteous, professional, and a real pleasure to ride with. He loaded, navigated under bridges and overpasses, and unloaded with skill and care. Highly recommend their towing service.

  Cher
3 years ago
Always love this place. The people are friendly and amazing I would recommend it to anyone who is in a bind and doesn't want to pay arm and a leg for their car to be fixed. For example Im always locking my keys in my car and anywhere else it's costing me over 50 here they don't charge for weekend or over nights it's all the same price I'm really grateful for their being here when ever they can be.

  Kristine Williams
5 years ago
They have had my car 16 days as of today. I needed a new radiator. When I called to complain I got nothing but attitude and threatened with taking it back out if I didn't like the fact that they have had it so long. Llus, my AC was working just fine but now it isn't after they worked on it so that's another 4 days in the shop. $1250 dollars later I get treated with disrespect. I wouldn't recommend them to my worst enemy.

  Denise Yates
4 years ago
My car broke down in McPherson. After 7 PM, I called Koehn's. Jason picked me up and took me back to my hotel. They picked up my car and got it fixed the next day, replacing the alternator. No guarantee they'd do the same for everyone, but Jason graciously did not charge me for the ride or tow. They worked on my car in a timely fashion and were very kind. I appreciated the service I got at Koehn's and would recommend them for anyone having car problems in or near McPherson.

  Affordable Country Storage
6 years ago
I broke down on the interstate travelling through Kansas. Koehn's towed my vehicle to their shop. The owner, Jason Koehn, seemed friendly and first impression was that he was honest. Don't be fooled. He said he could replace the engine with one that had about 50,000 miles for $1000. This was authorized. Found out that engine had a blown head, after he installed it. He wanted to shop around for another but I wanted a new engine instead. The quote was $4000 for a new engine, the install, and a 1 year, 50,000 mile warranty. This was authorized. All of this was done over the phone, as I live 300 miles away. Then, without authorization, and with no notification prior to doing the work, Jason decided to rebuild the engine instead. I found out when I picked up my car nearly 2 months later. I was expecting a new engine with a warranty and I brought $4000 to pay for it. I was taken by surprise when he charged $2,943. and he made it seem like he had done me a favor, saving me $1000. He had me in a spot and I just wanted my car at this point. When the engine threw a rod, leaking oil on hot engine parts and then caught on fire 8 hours and 300 miles after I paided nearly $3000 cash, I was sick, that was all my money. When he said I couldn't prove it was his fault, or even prove what caused the fire, I felt betrayed. The fire was secondary, it threw a rod. He said if I could prove it wasn't electrical, he would refund my money. I felt hope. He said he was going to send someone to evaluate it. I felt fairness and satisfied. So I made arrangements to tow and store it, total was $690.00. He was given over 2 months to examine the engine for himself or by someone of his choosing. He didn't nor did he ever send anyone. I felt upset. He never called me back and quit taking my calls. I felt lied to and taken advantage of. My husband and I dismantled the engine to the point I could photograph the thrown rod and filed small claims. In court when Jason was shown pictures of the thrown rod and the large hole in the engine block, he suggested I had either staged the photos, or put the hole in the block with a hammer. I felt real anger and stunned surprise. Jason said I wasn't a mechanic or "certified" to make a determination as to cause. When the judge asked him if he guaranteed his work, he said "No". The judge felt I hadn't proven my case. Jason did not return ANY of my money. I am out over $4000. BEWARE!!

  Stephanie Dechant
3 years ago
15 minutes after the scheduled arrival to tow my car from getting stuck on a dirt road (making deliveries for work), the company called and complained about having to do the tow, said that they would be over an hour late, because the truck that they need to do the job was in Wichita, claiming 40 minutes away (we were not even 30 minutes outside of town). Then when expressing our displeasure that we needed and he should've known that before the arrival time (let alone 15 minutes after), let alone at the time of accepting the job from our insurance company, the owner said he would just call our insurance company and cancel the job.Incredibly rude, incredibly unprofessional. We pay insurance for the coverage, if you have a problem with what the insurance company pays, don't take the job or take it up with the insurance company. Don't leave the person stranded that you're supposed to be helping.Service: Car towing

  Karla Schroeder
2 years ago
I used Koehn for towing. They were awesome and the Tow Truck Driver was just the nicest person. Awesome company to deal with especially when you are in difficult situation.Service: Car towingService: Car towing

  Kaylee Nightingale
3 years ago
We locked our keys out of our car. The man was helpful and they came as soon as they could. It took the man maybe a minute to get it unlocked and it only cost $20! Would definitely recommend!!!

  Dimitri Delmar
a year ago
This is the 4th time I ve used Koehn s Body Shop to tow my vehicle and hands down the best group of people in the world. Zach came out and got me in the middle of no where and in great time. Thanks so much.

  Mahamoud Khan
2 years ago
I had the front windshield replaced on my 2017 VW GOLF R and i was very satisfied with the excellent job Jason and crew performed !I do so recommend 5 STARS !Service: Body & TrimService: Body & Trim

  Dylan Bond
a year ago
Best shop to call when in a bind. They will tow you anywhere and can do most repairs in their shop. Never had any issues getting information over the phone to get service.

  Christina Maddux
6 years ago
Koehn's went above and beyond in a really stressful situation for me. I was in an accident and used both their towing and auto body services. I got my car back in better condition than it was in before the accident. I would not hesitate to recommend Koehn's to anyone.

  Deborah Gates
3 years ago
Honest and affordable, quality work! Had my car in&out in no time at all! Will FOR SURE be a return customer for any future car needs! Thanks again!

  Alexandra Matthews
5 years ago
I was not happy with tow truck driver but after discussing with Jason/owner he made things right. I went on to continue doing business with Jason and his father. At the end I am happy.

  Mustang Girl
5 years ago
Jason fixed my car after I was hit from behind. He went out of his way to give me a good deal and he washed my car before giving it back to me. I came all the way from Salina to have him specifically fix my car.Thank you Jason.

  Allison J. McFarland
4 years ago
Was assigned Koehn's Body Shop by AARP Roadside Assistance (Allstate). Called at 8:00am, and was told, "We'll send someone your way." Tow driver did not arrive until 9:30am. Very poor communication regarding tow arrival, then got defensive and threatened to cancel the AARP Roadside Assistance tow when asked to communicate better.

  Kody Hanson
5 years ago
Had some body work done by these guys, the result was phenomenal and was great excellent work. The staff was helpful and very friendly they take tons of pride in their work! I will be returning if I need any more body work done in the future.

  Mick Burrill
a year ago
20 below wind-chill, 11:00 p.m. Friday night before Christmas Eve. They came out got us towed and returned home 38 Miles away

  dbant108
3 years ago
Jason did an excellent job on my suburban! We'll sure go back there for more autobody work! His price was very reasonable, too!

  muffi henschel
2 years ago
Bad experience. No customer service skills at all. Not used to this kind of treatment..In Texas everyone is really nice, especially in a bad situation. Thank God we're not in Kansas anymore, Dorothy.

  Jeff White (Topper)
4 years ago
Excellent employees they care not only about their employees but about their customers as well. They have the utmost professionalism when it comes to either Towing or maintenance aspect of your vehicle.

  Ken Gilpin
6 years ago
Called Jason at 9pm and he went to the rescue of my daughter. She was in McPherson and I'm in Wichita. He took care of the problem and she's on her way back home. Nice guy!

  Franklin Koehn
6 years ago
Reasonable prices. Quality work is A1. Very helpful and friendly staff. Great service. Would recommend to anyone Has done body work and mechanical work for me and my sons.

  Terry Krier
4 years ago
Deer hit my car. The repairs made the impala look like it came off the showroom floor. They let me know how the repairs where progressing. Excellent job done.