NAPA Auto Parts - Catlett Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nick Matejcek
2 years ago
Literally the worst parts store I have ever dealt with.I was 12hrs from home on a 60 hr road trip when a vehicle I was towing lost a wheel due to the studs breaking.Luckily I broke down across the street from this store, or so I thought.I called asking for a hub, no luck.Asked about wheel studs and was told they had 9 on hand.Walked over to 5 or 6 employees chatting with their friends.Took a few minutes and me speaking up to get an service.After 15 minutes I was told they didn't actually have any on hand. They also had a very limited amount of tools on hand.Worst experience I have ever had.Avoid this store at all cost!

  Sig Vin
2 years ago
The young man who helped me was very nice. He carried my heavy DEF containers out. He looked for the oil and coolant I needed. His friendly attitude was appreciated.

  Tanya Echtenacher
3 years ago
Staff was VERY helpful! Above and beyond service. And very friendly. I forgot to get her name, but she was working Mon, July 20 in the A.M. and she was AMAZING. She definitely deserves a raise!

  Liquid Nitrogen
5 years ago
Four stars because the last time I was there the guy went out of his way to help me even though I caught him at the end of what was obviously a bad day. But I did have a hard time giving them four stars because they tend to order a part for me just to find out it's the wrong one when it gets here. And they almost never have what I'm looking for. But I tend to replace their parts half as much as Parts I buy elsewhere.Except batteries and lubricants (that sounds horrible) but seriously get them somewhere else

  Heywood Jablome
3 years ago
Love me a good auto parts store. If you need lube this place will sell you enough lube to get Roseanne Barr slick enough to slide down the old water slide.

  Ronda Hale
11 months ago
Friendly staff and very helpful.Easy to talk too.

  James Archer
2 years ago
A good place to do business got exactly what I needed, good time that it took to get my parts with decent.

  Kristina Krystie Shackelford
4 years ago
Everyone is eager to assist with anything you may need to know. Tools, parts information on how to do something on, ready to help EVERYTIME

  Karl Fast
4 years ago
U need it, they got it, or can order it. Not cheap, but eliminates driving all over creation. Just pay & fix it!

  masiso1380
4 years ago
A bunch of kids.There are some older employees that will attend you properly but it isn't as professional as it was in the past .

  Dean Sorensen
5 years ago
Excellent experience very helpful and knowledgable staff would use their services again

  fun at the shop Ball
2 years ago
20 minutes to just get a piece of straight heater hose. This place has really gone down hill!

  Lisa Anderson
2 years ago
The sales associates are kind and helpful.

  Rash210
6 years ago
These guys are always willing to help with anything

  Sam Byrum
5 years ago
Friendly employees and a large selection of parts and supplies.

  Terry Wickersham
5 years ago
Good customer service , well stocked

  Joe caldwell
4 years ago
Good service. Good prices

  David H
5 years ago
New manager and knowledgeable staff

  Allen Baker
6 years ago
Great people very knowledgeable

  Cody Pickering
6 years ago
Great people willing to help!!!

  Manuel Aguilar
2 years ago
Change you store hours!

  Roger Martinez
6 years ago
Need improvement on there stock.

  Dale Scheuerman
6 years ago
They speech better English

  Yosimar Alarcon
2 years ago
Very good service

  Juan Calderon
3 years ago
No bad

  Christian Cardenas
a year ago
Alright

  Joyce Derry
a year ago
Up

  Steven Brown
5 years ago
Good service

  Fernando Leon
2 years ago
Good service, friendly and attentive people.Un buen servicio, gente amable y atenta.