William's Automotive of Lenexa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angelica Kaufman
2 years ago
Bill is amazing! I ve had to use him in two emergencies , the first was to establish-since I didn t have a regular mechanic (I do now!) he got me in fast! He s straight to the point, makes sure you understand what s going on and why and gives you your options and as affordable as mechanics can be. The second was for a failed alternator, again- he was able to get me in (where for other people it would have been a WEEK) so I never had to deal with any issues! Very thankful! Thanks again Bill!Services: Steering & suspension repair, General repairs & maintenance, Electrical, Wheel alignment, Battery

  Steve Moore
3 years ago
Bill is the absolute best mechanic I have ever used, and there have been many. No fancy coffee machines and leather chairs to make you feel good while you are getting hosed. Just an absolutely terrific mechanic who is extremely fair on his prices and great to talk to. You actually feel good leaving here. Have used him multiple times and it's always great.

  Valerie Naas
6 years ago
I am definitely going back! As a young woman, I become very anxious with trips to any mechanic. Just like other reviews have stated, Bill was friendly, helpful, and made me feel comfortable right away. He quickly diagnosed the issue just by driving my car around the block. He referred me to another colleague for the exhaust work my car needed (I was pleased with that business as well), but clearly and patiently explained what was going on with my car. He also checked out something else on my car at my request, but in the end he didn't accept any money from me. Here in 10,000 miles when I do need some brake work, I will be pleased to trust Bill with the job!

  Tiffany Harris
4 years ago
Bill was so very helpful. I had a car towed to him for a pre purchase inspection and he didn't even charge me, because the car needed so much work and I had already footed the tow bill for a car that I hadn't bought yet. He was so informative and honest, best experience I have had with a mechanic. Thank you Bill!

  Justin Stouder
9 years ago
Bill is honest and does great work. I have a twenty year old Toyota that I want to run another twenty years. Bill completely understood my approach and has been fantastic in helping me accomplish that goal.In one example, I needed a heater hose replaced. Unfortunately you have to purchase the entire assembly to get the heater hose. Bill refused to spend the $300 for the assembly and was able to match the cracked hose at the parts store for $8.If I could give Bill six stars I would. He is the best.

  Jake Summers
3 years ago
My family's had Bill take care of our cars for a few years now and has been nothing but a great mechanic. Took my Mazda in to get a diagnostic and fixed my issue no problem. Shout out to Vic and Bill for being great guys.Service: Auto engine diagnosticService: Auto engine diagnostic

  Tim Crough
4 years ago
I've only seen Bill once on a recommendation from a friend but he immediately earned my trust by saving me nearly two grand on my FJ Cruiser's power steering from what a Toyota dealership quoted me. Then he let me take some of his own after-market cold air intake cleaner to use over the weekend to clean my filter! This man knows how to do business the right way.

  Rachel Powell
10 months ago
I had such amazing service . He got my in and out right away. I will definitely be going back for any car issues I have in the future.

  Daniel Rosenak
10 years ago
Simply the best mechanic and automotive repair shop that exists. My family and I have partnered with Bill to ensure the longevity of all of our Toyota vehicles. He is an absolute straight shooter, honest, and would never mislead or misdiagnose your vehicle.Simply the thought of mechanics ripping people off has become a foreign thought to me, simply because I have been dealing with Bill at William's Automotive for so long. When it comes to the health and longevity of my vehicle, I would trust it to no one other than Bill. When he retires, I do not know what the heck I am gonna do. Hopefully he will live forever just like my Camry. It has 120K on it, and thanks to Bill, it drives like it just came off of the dealership lot 10 years ago.

  Bret Allen
7 years ago
I have 5 cars in the family and my experience working with Bill and his team has been incredible. His depth of knowledge and honesty is unmatched. I will refer all friends and relatives to him without hesitation. Thanks for what you do Bill.

  Rod Gibson
9 years ago
Last week I visited Williams Automotive after reading positive reviews on Angie s List and Google. I want to add my positive review as well. William s Automotive is a place that I feel I can take my car and expect excellent work, a fair price, and honest service. I am fairly new to the area and my experience at two other auto service facilities left me wondering if I would ever find an honest shop in the Lenexa area. Both of those business performed work that I did not authorize and then charged me more than the agreed upon price for other services.I took my car to William s because my brakes were scrubbing and I suspected I needed new pads and rotors. I asked them to check all four brakes and do whatever is necessary. I received a call after about an hour with a detail list of what needed to be done and the price breakdown. The front brakes and rotors needed replacing and the back brakes still had plenty of use left in them. They had every opportunity to replace the back brakes as well but chose the honest route and only did the work that was necessary. In addition they tightened up a hose clamp that was leaking coolant and put in 2 quarts of coolant at no charge. All of my future auto service work will now go to Williams Automotive.

  Kristen Myers
10 years ago
I wasn't sure where to take my 2001 volkswagen Jetta when it broke down in Kansas City (I'm from Lawrence). A friend recommended William's Automotive and I'm so glad I took my car there. Bill is personable and very experienced with Volkswagens. I explained to him that money was tight, and he helped me to determine which repairs were most important under my given budget. He was very good at explaining the problems to me so I felt like I could make an informed decision. Bill is a genuine guy and I highly recommend his services!

  Cliff B
4 years ago
We have been fortunate to have William's Auto service our cars since 2002. At that time, he quickly identified a vacuum leak on our 1987 Prelude, which two Honda specialists could not find. Since then, he has serviced and/or repaired other vehicles or us, including Toyota, Mercedes and Ford. The diagnostic is consistently accurate and the work is A+. Thank you Bill!

  Hai Chen
9 years ago
I was thankfully referred here by a friend's family years ago. Bill has proven to be one of the the nicest and most forthcoming people I know who just happens to be a stellar mechanic.Their experience shows through their knowledge here and they are happily patient in answering every question with clarifying detail, and have even helped teach me to perform services myself.I would suggest calling ahead to check availability as I may have contributed to a wait list by referring my friends here as well.

  Jessica Grinage
8 months ago
Bill was very helpful over the phone and explaining my options after diagnosing my vehicle. Thanks!

  Tom Verstraete
7 years ago
This is the best place I've ever taken a vehicle for repair. I've been using this mechanic for nearly 20 years he's taking care of every automobile my wife and children have owned since we have been in KC. I would not hesitate to recommend him for maintenance or repair needs.

  Jamie Thompson
7 months ago
Honest, respectful, and so helpful! He even tried to help find a cheaper way to fix things and was so fast at making the repairs!

  John Nguyen
3 years ago
I had Bill do a pre purchase inspection. He was thorough and gave me plenty of info on the car I was buying. Everything was done for a fair price. I will be a repeat customer.

  Terry Casalou
6 years ago
Bill is a straight shooter. No attempts to increase your bills with unneeded services like the chain shops. Bill will share options that suit your needs and your budget. Most of his patrons have been loyal for many years.

  BJ Ersery
8 years ago
**Volkswagen Whisperer** There are very few things in life that are more nerve-racking than realizing you need work done on your car, but not knowing where to take it. Knowing that if you jump on your computer and "throw a dart at the Google Board" you never know if you are going to hit a bulls eye or not. Sometimes missing the board completely, you end up worse off than when you started and have to do it all over again to fix what the first knucklehead screwed up. (which is how I ended up going to Bill's shop for the first time several years ago)Bill has been taking care of my 2007 VW Passat for the last several years, I am just shy of 200k with hopes of getting to 300 to 350k, and I believe with this shop's help it will be possible. Over the last year and a half I have had to spend just short of 4k and I can say with full confidence I don't believe I spent one dollar more than I had to and it was worth every penny.If you love your car as much as I love mine, and want to take it to someone who will care for it, keep it running and have the peace of mind knowing that you are getting the best value for your money, there is no better place.I will leave the same testimony that was given to me when I was looking for a new mechanic for my car. "This guy is good, he's been doing it for a long time, he speaks German (not verbally...just knows the cars) and you can trust him with your car"It was the best referral I could have gotten.

  Lane Koehn
7 years ago
Bill is the best! I have been taking vehicls to him for over 5 years and he is the most honest,knowledgeable and reasonable mechanic out there!

  David Lockhart
4 years ago
Bill's great. He's honest, knows his stuff, and respects me and my old Forester. It's a pleasure to do business with him and to recommend him.

  Jeff Kraus
3 years ago
Bill has always taken great care of us. If you have an import (especially Japanese or Korean), then Bill is your best option.

  Chris Cameron
5 years ago
Great guys at this place. It's a shop for imports, but he took a look at my Dodge and helped me out at a good price. I highly recommend this shop to those of you driving imports.

  Ward Kinne
6 years ago
Been working with Bill for 13 years now. The best mechanic we have ever worked with. Outstanding, honest guy.

  Andrew Martin
3 years ago
Best mechanic, hands down! Bill is extremely honest and looks out for his customers.

  Justin Rodriguez
a year ago
Bill is a great guy, great customer service and straight forward/honest.Thank you Bill!

  Austin S
3 years ago
Best, and most honest mechanic. He is usually pretty booked up but I wouldn't take my car anywhere else.

  Mary Foland
a year ago
The owner is always willing yo bend over backwards to help his customer repair or solve their auto problems. Wouldn't go anywhere else.

  Andrew Waters
6 years ago
Car wash next door: I spend money here to wash vehicles frequently but one of your mechanics gives me a hard time for dumping one bag of trash and a humidifier in the afternoon in the dumpster! Looks like I ll hand wash at home!