Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
daniel flick
a year ago
I had power steering issues and what I thought to be a vacuum leak. Derek took care of me and I got a fair price. Was not taken advantage of when I walked in and told them I didn't know what was wrong. Very happy with my experience.Service: General repairs & maintenanceService: General repairs & maintenance
Richard Renner
9 months ago
Jake gets high marks for good work and a fair price. However, he is just a one man shop and when things get backed up or take longer than usual, he can t always fix things completely.
Tammy Cleary
a year ago
Excellent fast service!Moving daughter in for school, car threw a belt. His schedule was booked but he got us in and on the road the same day for a very reasonable price!I would highly recommend!
Cameron Piercy
2 years ago
I am very impressed with the service at Westside Auto. I took my truck there to get a new oil pan installed (Ford put plastic pans on recent F150s...). They did a great job, but the new pan was faulty. They worked me back in and replaced the faulty part with no added costs. Very trustworthy and dependable. If you need auto work, I would head to Westside Auto.Service: General repairs & maintenance
Brent Z
4 years ago
I took my pickup in for a timing adjustment and will definitely be going back. The staff was friendly, helpful, and completely upfront about how much the adjustment would cost. They were also extremely accommodating when I was unable to bring the truck in on the scheduled day and scheduled an appointment for the next one. The adjustment was done in just a few hours, and they even called to let me know the timing was off on the distributor as well and asked my permission to adjust it. Wholeheartedly recommend this shop!
Susie Roman
6 years ago
We have been going to Westside Auto for years. You will not find a more friendly, personable and skilled group of guys anywhere else. They will not "find" more issues than what you originally came in for, they are compassionate and offer solutions for more major repairs. I tell everyone I know how good the service is for both you and your car!
Marshall Lew
5 years ago
I always took my car to this place. They will give you a precise and fair quote and won't start the project until you give them permissions. The staffs are very kind and professional. They are always trying to save you money by giving you necessary services only. Highly recommended!
Doug Blair
2 years ago
Richard is the most honest businessman I've come to know in my 30 years of living in Lawrence. His mechanics are knowledgeable and will answer my questions without a lot of "over my head" jargon. I've come to rely on both the Phillips 66 and Auto Center for our automotive needs.Services: Engine repair, Oil changeServices: Engine repair, Oil change
David Chronister
10 years ago
We moved to Lawrence about a year ago. Someone had recommended that we use Westside Auto as our mechanic in town. The first time we took one of the cars in, they "fixed" the clutch. One of the mechanics said they "rigged" the clutch so it was tight. Unfortunately, they charged us for a new clutch even though they rigged the clutch.We took the same car back to replace the alternator a couple months later. They replaced the alternator with a faulty one which ended up frying two car batteries. Although they replaced the alternator for free, they said they couldn't replace the battery because we didn't get it from them (even though it was their faulty alternator that fried the batteries).Not impressed Westside! Really frustrated that you aren't more honest with your services and stand by your word. We won't be using you guys anymore.
Fred Roll
5 years ago
It's hard to find auto repair places that you can trust. I'm not an auto idiot and usually can tell when some one is trying to dupe myself or others. Rich and Zach have always/always taken time to carefully explain the problem and the choices to remedy.
Briana Schenk
7 years ago
These guys were by far the best experience I've had when it comes to auto repair shops. honest and trustworthy. I will definitely be using them from now on.
J
4 years ago
Jack has taken care of me and my car twice now and I always leave satisfied!! It s sad it took me all these years to find a reliable auto shop but I m glad I did!! Don t go anywhere else :)
Austin Jones
2 years ago
I stopped by Westside because I noticed a screw in my tire. They got me in and out fast. They are professional and honest.Service: General repairs & maintenanceService: General repairs & maintenance
Kevin Allmon
9 years ago
I take all by cars to these guys. The work is top rate and price are very fair. They are the best in Lawrence.
Peggy Waldschmidt
a year ago
People you can trust. I know he isn't going to charge me for unnecessary repairs..Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Jarrett Horsky
10 years ago
These guys rock. I've had a ton of bad mechanic mojo in Lawrence to the tune of thousands of dollars. These guys fix it right, fast, and don't jerk you around.
George Kevin Elliott
3 years ago
Are upfront and honest and don't overcharge or oversell or promise more than they can deliver. Kind service too.
Laurine M. Clayton
2 years ago
Westside Auto is the best place to have auto work done...10 stars above anyone.
Sean Mohlman
7 years ago
Quality service and down to earth people. Great experiences each time I've dealt with them.
Kevin Goodman
3 years ago
Very fair and they do a great job
Carrie Jackson
5 years ago
Honest and fast!
Travis
4 years ago
Lied to my face
Chris Harmon
4 years ago
Great service