Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Subrina Zeller
a month ago
This place is the best. You have to know their story, don't judge by appearance. Rich is one of the kindest guys I know. And he knows his stuff. Thanks Rich for loving your community so well.
Skip Bennett
2 months ago
We can t allow Richard to retire. He and his crew are Lawrence legends. Westside 66 has provided me (and many other people I know) with exemplary, courteous, fairly-priced service for many years. He knows vehicles, and he knows how to treat people.
bobby jones
3 months ago
The best service every time. Just had break pads installed and they delivered ahead of time promised and a very fair price. This local business delivers the best experience. Rich and his staff are great.
Rebekah Stewart
2 months ago
I've only been in a few times, so far, but each time my service has been excellent. Even when short staffed, they provided quick and efficient services. Will recommend and return. 10/10
David Childers
8 months ago
The people working here are always so polite and helpful. They are very cheerful, even when working in the extremes of our weather. I have used them for tire repair for a few decades now and I don't think they charge any more now than ever.It's not a fancy place like the big chain retail repair shops, but they are always well stocked with whatever they need to get us back on the road.
Laura Kemp
a year ago
This is the best mechanic shop in Lawrence. Rich is kind, honest, and an all-around great person on top of being a highly skilled car detective. I have been a customer for years, taken many different cars in, and always been pleased with the service. There are only two bays at the shop, so sometimes the wait list to get in is lengthy, but I assure you it's worth it! These guys never disappoint!Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Battery, Oil change
Ella Barbara
a year ago
Good people, which isn't something I always associate with auto shops. They helped me get my car running same night after an accident even after Triple A had screwed me over and they could easily have told me to wait until the next day. Also as someone who really doesn't understand cars, it was a relief for them not to talk down to me or try to take advantage of my position.Highly recommend, they absolutely saved my @ss AND were kind as wellService: Auto tire replacement
Max BRIMAN
2 years ago
I had heard good things about this shop. I decided to take my 95 Ford F150 to diagnose my intermittent starting condition. The truck was at the shop for 3 days. Each day I called, the owner , Rich seemed to be unavailable(he was working on my vehicle). Each time I was told I would be called back. I never was, instead I had to continue to call. I finally got ahold of him, and we agreed to replace the battery(it needed one anyway). I told him that the starting condition was pretty easy to reproduce( it is), If anyone were to spend a bit of time on it. I don't believe any considerable amount of time was spent on my truck, even though it was there for 3 days. He also told me to call back if I reproduced the problem and was stranded, and I did, only to be told by the cashier he would call me right back, which never happened. I never received updates, tests he said he would perform he did not, and the unreliability of the front desk person and the owner are the reasons I'm giving this shop 2 stars. I wish I would have had a better experience. I heard they were much better.
Samantha Lenz
2 years ago
So kind and helpful! Richard was extremely accomodating; he not only came to my residence to diagnose my failing starter but also gave me a ride back home after I dropped my car off at the shop. I called first thing in the morning on a Saturday; they had same day availability and my car was running again by the afternoon. I would 100% reccomend their services.
Jacob McCleary
3 years ago
An experience to be talked about!!!!!!! Read this entire review.I had some problems with my vehicle and called ahead. I talked with Richard and he told me to come up and he would take a look. Unbelievable service is an understatement! He helped me understand the issue gave me confidence in being able to fix it myself and also aired up a lawn tractor or tire I had been needing done. Any wait would be worth waiting don t go to any shop other than WESTSIDE 66. Thank you so much you made my day!Services: Electrical repair, Tires, General repairs & maintenance
KevinChristine Hadley
2 years ago
I had an overnight stay in Lawrence. One tire on my truck was slashed overnight. AAA took it to Westside 66. After they heard I was in route to Texas they said they could have the tire in an hour but a tire store down the road might have it in stock. Then, THEY called the other place to confirm they had the tire. Told me they did and sent us on there to get is done more quickly. You don't get service like this anymore. Great experience, great attitude and SERVICE BEYOND ANY EXPECTATION!!!!Service: Tires
Ashley Goodman
2 years ago
You can really trust this place. That s the hardest part about servicing your car, finding a place you can trust to do good work and not rip you off. I found that over a decade ago here with Rich and his crew! Since then everyone in my family has switched to Westside as well. The only problem is that word has spread so much about how great they are, sometimes you have to wait a couple weeks to get your car in. That s the only problem I ve ever had here. Love this place! Thank you Rich! Especially for a woman taking your car in places try to rip you off but not Rich!Services: Air & cabin filter replacement, Engine repair, Battery, Oil change
Jacob Batterman
9 years ago
I've had my car worked on a few times here and am finally getting around to writing a review. I had an oil leak I couldn't find and Richard and his team found and fixed the issue (bad Oil switch) in just a few hours. The cost of parts and labor was extremely reasonable. I had to wait a few weeks for my appointment but that just goes to show what a great reputation this place has. I've never been pressured to get extra repairs done and they haven't tried to up-sell me anything, which i appreciate. If you want honesty, knowledgeable mechanics, and reasonable repair costs, this is the place to go.
Linda Barrington
3 years ago
So easy and quick. Needed my tire fixed. No appointment necessary. Drove in and paid while it was fixed. Took less than 10 minutes from start to finish. I ll be back for more repairs in the future as they were great. Also I was able to stay in my vehicle while the tire was fixed.
Jenessa Adams
6 years ago
Great mechanic! Quick service if you've got an appointment. My oil change was done in less than an hour. It seems like they take longer if you just come in without an appointment, but they've got a lot of business so it makes sense. I had my car towed here when it died on the freeway and they were happy to accommodate us and had it diagnosed within 24 hours. Their prices have always been very fair and reasonable.
Anna Cherry
3 years ago
I started taking my car here after a warranty fix at a dealership listed numerous issues with my hyundai. The reviews and even word of mouth, I felt at ease, and that there would be no surprise charges. I'm thoroughly impressed with them! Top notch customer service! The turn around time for oil changes, the assessment they do to warn me of any issues (timing belt had to be replaced), and the cost make it highly affordable. As a single mom on a disability, saving money and trusting the mechanics is crucial. Thank you, Westside!! :)Services: General repairs & maintenance, Oil change
Whitney Widener
6 years ago
I'm really thankful for the work Richard did on my car. Every shop in town was a week out for appointments, but he got me in right away on an emergency case for a dangerous fuel leak. They fixed it quickly and for the reasonable price they had quoted me. I highly recommend Westside.
Ann Hill
a year ago
Huge shoutout to Richard for getting my son s car started in a cold December morning. He even came to the car so it didn t have to be towed! Thrilled with our service.Service: BatteryService: Battery
Steven greene II
a year ago
Was in a pinch and needed a tire repair in the early evening. They had it fixed and wrapped up in 15 minutes, without upsetting. If you want speedy, professional service this is the place!Service: TiresService: Tires
Chloe K (Productive LLC)
4 years ago
So thankful for these guys! They were kind, honest, fair, and did the work. What more could you ask of a repair shop? Owner is a great guy, made sure my car was set to go and that I had a good experience there. They are busy but that's because they're in high demand. I've been to many local shops and I highly recommend these guys.
Suzanne Rogers
4 years ago
This shop was less expensive than the other I had quoted. However they could not get to my car for a few days. It would've ended up taking twice as long all together. I will keep this place in mind but they are usually booked up at least a week out. Sometimes getting your car back in a faction of the time beats out saving a little money. They were super friendly and helpful!!
Donna Enright
3 years ago
I m from out-of-state, and Westside 66 was recommended by word of mouth. Excellent reputation and wonderful experience. They were super reasonable in price, and I can t express my gratitude enough for the kindness of Richard and his team for going above and beyond to help me. Great asset to Lawrence and surrounding area.Service: Engine repairService: Engine repair
J. L.
a year ago
West side 66 is more than a gas station it's a car care center. They offer full service at the pump and they will check your oil and air up your tires and check all your fluids while you're getting gas. They have ASE certified technicians to take care of your automobile needs. And one big thing you will notice is they provide air for their customers for free.
Daniel Rivera
3 years ago
I m new to Lawrence and Westside 66 was recommended to me by one of my coworkers. They delivered great service and outstanding value, they were able to fix the primary issue and help me get my car back in the road safely. They are experienced and fair. Best mechanics in Lawrence by far!Service: Electrical repairService: Electrical repair
Alex P (LanaLove)
10 years ago
Just love this place. My tire went flat around 7th and Michigan. Called them, they came to me, aired up my flat spare (oops..), changed the tire, took my original back to the shop and patched it, then put it back on for me. Everyone was extremely nice. All of this only took about 45 minutes and I was happily shocked when the lady behind the counter told me the price. It was literally a fraction of what I expected. i highly recommend them!
Amy Dorsey
5 years ago
Richard and his staff are excellent. This is the only place I take my cars to get worked on, and one of only a few auto repair places I really trust in Lawrence. It's a small gas station, the lot is crowded with cars l - but that just confirms how many people trust and rely on Westside 66.
M Dyer
4 years ago
Great repair service. They've saved me several times.And they have full service gas pump (the last place in Lawrence.) I do the full service pump a lot in the winter so I don't have to freeze. If you ask, they'll check all fluids, air the tires, and even wash the windows.
Donna Markowitz
7 years ago
Absolutely fantastic mechanics. I was told I needed 650.00 worth work done from meinke after a routine oil change. Took it to Richard and absolutely nothing was wrong. Staff is phenomenal. Can't say enough good things about them.
Greg Thompson
6 years ago
A great locally owned Full Service Gas and Auto Repair shop in Lawrence, KS. Just like a top doctor, book preventative auto service ahead of time because they get really busy, but honest reliable service with a local owner who will stand behind their work is worth the wait. They also offer tire service and flat repair. 100% gas pumps (gas without ethanol added) and the only full service pumps (if that's your style) I know of in Kansas. Don't miss out on their FREE AIR for tires during normal business hours and friendly staff always ready to assist and provide advise if you have problems.
Rauly Duenas
6 years ago
When my wife and I first moved here we had lots of car problems. Tried a few local mechanics and they seemed very inept at fast and prompt service or even good communication. West 66 however, is outstanding! Great and knowledgeable staff as well as fast and friendly service. I highly recommend them for your auto repairs.