Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kolia Hordiichuk
4 months ago
The staff is usually helpful, when they answer. Due to low prices the demand is high, and the high wait times with inability to make an appointment makes it hard to get in your vehicle. Also didn t have wiping blades for my Avalon twice, after offering me the change service.

  Dylan Lee
2 months ago
Went in to get 2 tires put on rims. Was told it would be about 30 mins. 45 mins I went in and was told that they refuse to put the tires on. They didn't even ask what kind of vehicle. When I told them what is as going on they started to mount them and it took them almost an hour. Then they were questioning me on the tire I had put on the rims. Worst service I've ever had at a Walmart.

  Omaha Tim
a year ago
I called and was put on hold for 15 minutes (forgotten about). I called back and told them and there was no apology. I tried to make an appointment, but could not. Walk-ins only. I also could not get a recommendation for the best time to come in. I drove 45 minutes to get there, walked in, and was told there was a 6 hour wait. I just needed a tire switched. The wheel was off the car, and I bought the new tire from Walmart. It would have taken them 3 minutes. I did it by hand in 20.It is no wonder they were behind. No one working there was in a hurry.Service: Tires

  Jared Wilson
3 months ago
Called yesterday afternoon for appointment (make the mistake of buying tires here and compounded that mistake by including lifetime rotation), wanted to get my tires rotated. Was told there were no appointments available for days but if I arrived at 6:30 am following day I could get them. N I arrived at 6:30 am, not only was I told the incorrect opening time, it is currently 9:18 and they still haven t rotated them.

  David Albertson
5 months ago
I bought four tires from Walmart online. I called to set up a time to have them mounted and balanced. After 10 minutes of being on hold they finally got back on the phone and made an appointment. I show up at the scheduled time but they had no record of my appointment in their system. Instead of acknowledging the problem and trying to remedy the situation the guy was angry, rude and dismissive. I left and took my business elsewhere. Don t waste your time with these rude, incompetent clowns.

  Erik Qui�ones
3 months ago
Please don't come, the lead Farah was arrogant, the other people are usually nice but I would suggest not making any appointments, they usually don't have enough trained people choose another Walmart!,

  Alysse Ward
2 months ago
They take an extensive amount of time to get an oil change or any work done on your car (3 hours for an oil change) and last time I got an oil change they broke the handle on my driver door and refused to comp or fix it.

  Scott Cecil
5 months ago
I tried to make appointment wanted new tire put on rim decided to buy and go showed at 7am The man was very rude slamming drawers threw ladder to get tires then slammed tires to floor very rude attitude will never buy tire from Walmart ever again nor any auto

  Ethan Spurling
2 years ago
This place doesn't deserve one star. I brought my car in early this afternoon for a tire repair. I was told my wait would be about two hours. At three and a half hours, I asked the status of my car, and was told it would be two more hours. I understand places are short staffed, but this is just terrible customer service. At no point during my three and a half hour wait was I given a status update regarding the time. I wasted three and a half hours and left with my car. Do yourself a favor and take your car to a professional.Service: Tires

  Char
a year ago
Dropped the car off at 7am for an oil change. Told it would take approx. 3hrs... Got voicemail around 130 6+hrs later that the car was available for pickup. Got there they said they didn't do an oil change because the hood latch wouldn't release. So basically dropped my car off all day and they didn't't do anything. Also, was super confused by this and unlatched my hood a few times in the parking lot, no issues unlatching.They have been sketchy in the past but this is the final straw, I'd rather pay double somewhere else than risk having them anywhere near my vehicle!

  Sarah Lynn, Culture Geek
a year ago
My partner bought tires for my new-to-me car. It was easy and the staff was nice. I was surprised that the tires were cheaper here than any of the sale/discount stuff I had been searching. If I were getting the tires on my own, I wouldn't have even considered Walmart.

  Weston Crawford
a year ago
Absolutely, horrible customer service. I ve called at 7 AM and 3 PM and every time I m told to hold or I am told they have a 5 to 7 hour wait time.. other days I ve called and been told there s a five hour wait time and I show up in person and I m told there s no wait time. This Walmart Auto center is the worst I ve ever seen or been too. I ve given this specific facility numerous visits, and giving them the benefit per short staffing but at this point, I believe they just use lies to detour customers. Walmart management over seeing this specific facility needs to address there automotive department immediately.

  John Potts
9 months ago
Was at Walmart 6:50am I was 2nd in line for an oil change still sitting here at 9:16am and one guy that was in front of me is still here to so no telling when my car will be done probably some time after 10 the way it's looking this is ridiculous.

  RatherPlay64
6 years ago
PSA: Do NOT get your oil changed at this Walmart! We supposedly got our oil changed here, but recently found out that this was not the case. We were skeptical when our maintenance required light never turned off, but when we took it to a mechanic, they said the people who changed the oil probably never turned it off. We recently took a trip and checked the oil like we always do as a precaution. It was practically empty and extremely dirty, which was strange seeing as how we weren't due for an oil change for another 2500 miles. I took my car into the dealership to make sure there wasn't a leak, and they told me that there was no leak and it didn't look like the oil had been changed at all. Strange, because we waited for over two hours for this Walmart to change it. The fluids that were also supposedly filled were completely empty as well. When we took the car back up to this Walmart, the manager on duty had nothing but excuses to give and claimed that since there was a sticker on the car, it must have been changed. No word on why the oil was empty, dirty, or why the fluids were bone dry. This is our only vehicle and we have been driving it around with no oil in it because of the complete and total incompetence of the employees in this auto shop. Do not trust them with your vehicles. Play it safe and go to a more reputable business.

  Xiao Pan
6 years ago
I took my car to Walmart to replace 4 tires around 10:00AM this morning. I was told it could take up to 4 hours. So I left my car there and came home. Around noon, I called to check on the status and was told it would be 2 more hours. So I got a ride and arrived at Walmart around 1:45PM thinking I would be able to pick up my car in a few minutes. Then, I waited waited, waited, and waited till after 2:30PM. Then I was told that they were short on hands and got my car into the oil change queue by mistake. And I needed to wait for another hour before the car was ready! I really needed my car by 3:00PM to pick up my kids. "Sure, we can put your old tires back on." To that I answered:"Please!" So at 3:15PM, I got my car back with all its original tires!!! And that was and would be my LAST Walmart Automotive Service experience.

  Hameedah Wahid
a year ago
waited two hours for an oil change just for them to tell me they didn't have the right tools to do an oil change for my car. even though i've gotten an oil change at walmart before.

  Nathan B
4 years ago
Always get my oil changed here and it s very fast if you re strategic about when you go! Bad weather days and weekday mornings are always quick for me. Got 4 tires done today and they finished in less than an hour (Tuesday dropped off at noon). Great prices too

  Matthew Doud
6 years ago
Honestly I would have put no stars since I've never actually had them touch my car. Every time I try to get my car in for an oil change or even just get a new tire, the wait time is 3-6 hours. No joke... I have never had this problem with any other Walmart Automotive Center.

  Tonya Tyler
5 years ago
They are extremely slow. They told me in the beginning that it would be 3 hours to do 4 tires, and an oil change. I went back to say I didn't want the valve stems replaced and at that point they told me it would be 4 hours, with only 6 cars ahead of mine. It's been 2 and a half hours and the car still sits where I parked it. If it is a understaffing issue, they need to work to fix it, because this happens every single time I come to this particular Walmart. I have watched people change tires, it takes no time at all to do it. This is the last time I will bring my car to a Walmart. I will start buying at Discount Tire where they will be a little more expensive but I won't have to waste a whole day waiting. And they fix tires and do balance and rotations for free.

  Samuel Klaassen
2 years ago
Don't waste your time here. I was the 2nd person in line right when they opened on a weekday and still waited over 2 hrs to get an oil change. Manager and one other on duty, but for some reason manager wasn't helping at first...Service: Oil changeService: Oil change

  Ella Sun
5 years ago
They worst place ever, came for a tire change and they literally broke my car and told me that it was already broken. My husband check on my car every time i leave town and it was definitely not broken and definitely not making a loud noise! The wait was horrible too, came in first think in the morning and took them 1h to change my tire with only one other person in front of me

  Trent M
10 years ago
Holy crap, this is the worst place I've ever had my oil changed at ... ever. First time I went, they drained my transmission fluid instead of my oil. 4.5 hours later, I could finally drive home for thanksgiving. And this last time, being the last straw, went in at 1pm, they finished the car at 445. An hour and 45 minutes after they said they'd be done. Made me late for work. Moral of the story, don't use this place if you need to be anywhere within 4 hours or so.

  K B
5 years ago
2 stars for the friendly desk staff. 1 star for the jerk Manager Oliver who kept rolling his eyes at me when I knew they were lying to me about a "bad battery that wouldn't charge" After they replaced the battery did I find the test that my battery was in fact good and they replaced it anyways. Knowing it was my alternator that was bad. Not my battery. Also after me asking them to just charge the battery and not replace it since it's my alternator. I get people have bad days. Today was mine. But do not lie to my face and roll your eyes at me when I ask for proof.

  Mislmb L
2 years ago
They went about and beyond to take care of me. There was some confusion the first day with my tires. So I had to go back the next day. They took care of they problem and made it all right. I can not remember the lady's name. But she was so sweet and helpful.

  Matthew McWhirt
4 years ago
It is what it is. Oil and tire specialty. Expect a one to two hour wait for your vehicle when they are busy. They always seem to be busy. The nice thing is that the pricing is very reasonable and they just focus on what you brought your vehicle in for. No up selling. Got tired of automotive shops doing everything they can to defraud me.

  Caleb Harvey
5 years ago
Took my car in for a quick, basic oil change. No problems at all with my '12 altima until now. I picked it up a few hours ago and my car now has check engine light on, its hesitant when I accelerate, the rpm stay around 2k rpm even idles high in park. Obviously they messed something up. They are closed now but I'll be taking it back to them in the morning.

  Elizabeth Palomino
2 years ago
I don't usually write reviews but I had such a positive experience after so many negative experiences at the auto center that I want to give the car technicians here another chance. I went in to pick up an order of tires which hadn't been processed and a young employee went out of his way to make sure that I left with the tires today.

  Luis Maria
11 months ago
Brought a flat tire for repair, was told it would take 40 minutes after 3 hours I asked for an update and was told it would take a couple more hours. I asked for mire tire and left

  Alicia Brown
5 years ago
Do not come here for service on your vehicle. The wait is always very long and exacerbated by mistakes made their part. My first experience here, costed me 5 hrs and an extra $70 for one new tire installation. They broke my tpms and replaced it with a non-tpms rubber valve stem. They were going to let me leave their shop without telling me. Only when I questioned it, I was then told about the damage and instructed to go to an auto parts store and get a new tpms system so that they could replace it. I had to pay upfront for it and they would reimburse me when I came back with the part. I really didn't have the money to pay for the extra expense but I wanted it fixed right away...so i went and got the part, returned and they installed it. However, their machine to activate the tpms wasn't working so essentially the tpms isn't hooked up to my car's system. It doesn't function properly and doesn't let me know if the air pressure is low in that one tire. Please stay away from this Wal-Mart auto care center because they obviously don't care about about their customers or their property.

  Rox C
4 years ago
I purchased four new tires from Walmart a few months ago, and they installed them, too. I found out today I was missing three of my five lug nuts. One was completely stripped. I was told by a reputable mechanic that the last person to have worked on my tires (Walmart) likely didn't secure the lug nuts properly and stripped one in the process. This could've resulted in a serious accident, and now I have to pay hundreds of dollars because the wheel is now damaged. Do yourself and your family a favor and don't go to Walmart for tire/auto service.