Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JHARRIS
a week ago
I'm a satisfied customer because I come back regularly. Most people are familiar with Jiffy so I won't sing to the choir. I got in and out today because I timed my visit when shop traffic was slow. All in all I have no complaints.

  Elizabeth Smart
2 months ago
Patrick made it a wonderful experience from start to finish. I was greeted with a warm and friendly smile. The wait was minimal and the service was outstanding. I moved over to this area not long ago and am so glad I decided to give you all a try. You have a new regular now! I ll 100% be back. Thank you for your time, the smiles, and the quality service.

  Shi C
a week ago
4/12/2024I've visited this location three times for Oil changes. Julie is always polite and informative. On a previous visit Julie informed me about air filters. I did choose to get it changed after showing me. No shop has ever informed me about Air Filters. It was extremely dirty.

  Gregory Dahms (g3rg47r0n1c)
3 months ago
Quick and professional. I usually change my own oil, but my garage is full and I was way over due. The price seemed a little high to me, but worth it for the convenience. My oil and filter is about $62, which means I paid about $55 for labor and the convenience. Not bad.

  Rene Collins
2 weeks ago
Jiffy Lube on 78th and State is absolutely amazing I got off of work and came in to get my oil changed and the very nice gentleman told me that they actually close at six but he stayed open late just for people who get in late very very good customer service very pleasant. I would suggest anybody to come out here to the Jiffy Lube off of 70 and State always get amazing treatment. They will always get my business.

  Josephine Smith
2 months ago
The wait was a tad long, but once I received the service it was worth the wait. I did not know that they were gonna check my engine air filter which I'm glad they did, it was dirty! Julie asked me if I would like to keep it or get it replaced. I asked her to replace it. I'm also happy that a woman works here. She can help other women understand that there is more to just getting your oil changed. I then talked to Julie about the advertisement for the transmission. She informed me that it's similar to exchanging out the fluid like oil. I told her that I may come back this weekend to do that since I had to get back to work. I would like to thank the worker who actually did the oil change. He was fast and efficient. I will most definitely be a return customer. P.S. I found out about you through my daughter LaShae Smith. She came there first!

  Marissa Johnson
3 months ago
The staff were very nice and even informed me that my coolant was pretty low. Normally I have issues getting my oil changed and always try to get up charged on things that are not even necessary at the time. I will definitely be a returning customer. Thank you for treating me like a person and explaining things to me that I may not have understood.

  Nicole Blount
a month ago
Came at 7:30 to make sure I was fast in line. They DID NOT open promptly at 8am although I seen two workers inside walking around. Showed the lady my coupon she said she doesn t think it works even though I got it from the Jiffy Lube website. I asked her could she figure it out for sure (because thinking and knowing or two different things and I wanted to know before we got started). She seemed annoyed and claimed she used it before and it s not valid and told me to look for the store directly. I asked her could she just advise me of what coupons they have active since clearly the website can have corona that don t apply. Again she seemed annoyed and told me I just need to look it up (but that s what I did to begin with and she said the coupon wasn t valid, so now this is where customer needs to happen). After some back and forth I decided to leave because poor service. The store should know what coupons they have available and make them available to the customer upon asking without trying to fish the internet for them. I won t be taking my cars back.

  Stacey Baker
3 months ago
Friendly and helpful. I had questions about the oil change on a used car I'd just purchased and Joe was very informative. I feel like I'm in a better position to get the best performance out of my new purchase!

  Joe Turner
3 months ago
This is the place to go for your Oil change and other services! The people here are so inviting and take the time to answer your questions. The team is awesome and works well together!Just a great environment to visit

  MAX JOHNSIV
2 weeks ago
I would like to give a great response on one of you guys employees name Jaxson who was outstanding job on our car he was very helpful and I very well appreciate his service thank you Jason .

  Imagination Cards
2 years ago
Excellent service. Thank you Jordan, you re very patient. Love the drive-through service without having to request it, and I m glad that you guys understand how important that is to people. Prompt service, and very accurate with who came first taking them in order as we arrived. Three of us arrived before opening and they serviced us in the order in which we arrived.

  Tracey Weaver
8 months ago
I will definitely refer my family and friends to jiffy lube. I went for an oil change and the staff was friendly and very knowledgeable. I'm on a strict budget and the pricing was very reasonable! I didn't have a long wait and they were busy for a Friday afternoon! Great experience.... I will be returning for my next oil change.

  Bill Magee
6 months ago
Great positive experience ! Courteous friendly service ! Everyone was ready willing and able to do their best job. Got a quality product at a fair price, and from kind folks. Thank youServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Matt Murphy
2 months ago
It was good. But they didn't reset my change oil light

  Eli J
5 months ago
I had to change my review from 5 star to 1 star after investigating an incident that occurred during my visit today. When I arrive to get my oil changed there was a black woman with a newer model Lexus. She was the car ahead of me being serviced at the time. After waiting a really long time, I notice the car was having some kind of trouble. I thought it was strange because the car looked almost brand new. However, they got her taken care of and out of there. After they were done changing my oil, my car wouldn't start - and there I was a black woman looking like "what the hell my car was fine until I came here" much like the look the other black lady had. The white woman in the other garage had no issues the white guy on the side of me had no trouble either. They were trying to tell me I needed to purchase a new battery, but I told them whatever was wrong they did it. So, the guy charged my battery, cause he knew I wasn't a good victim. I called a friend and we got the battery tested and it was just fine. Here's the game: They say they are testing your battery like they are doing a routine check to help you. Then they discharge your battery, your car won't start and guess what you have to buy a battery from them. Hold on though that's not all - they tell you they only have synthetic oil so don't even ask for the standard oil. I once rated this place 5 star, and I was going to excuse the minor little oil overcharge and the long wait figuring every place kinda sucks these days. However, I feel like they targeted black women. This is a problem, because black women have a hard enough time. I didn't make a scene cause I guess then I would have just been an angry black woman. I have to warn people especially black women, STAY AWAY FROM THE JIFFY LUBE IN KCK ON 78TH STREET!!!Service: Oil change

  Linda Brady
2 months ago
Today I had an oil change on my truck at the Jiffy Lube in Kansas City Kansas at 78th and State Avenue. The guys there Patrick and Jaxon were great! They were very kind and informative and sweet! My oil change was done very quickly, and they were very awesome with my little Yorky named Milo! I will definitely continue going back to the Jiffy Lube. They are always great and always get the job done right!

  David Lingenfelter
a year ago
The manager went above and beyond taking care of an issue I ran in to because of Kia not getting filters out for 2023 vehicles. Good job to him and his staff. Great experience. Will be going back for sure!Service: Oil changeService: Oil change

  Melvin Brooks
9 months ago
I have been coming here for years, and just had an oil change this morning. Julie and her team were fast, friendly and professional. Thanks for making things quick and easy.

  Louis Goins
4 months ago
I truly appreciate the professional and efficient services offered. I tell everyone to go to Jiffy lube!!! #Youinandout!

  carol jones morgan
6 months ago
Whew! just got my oil changed.....The whole crew was EFFECIENT, COURTEOUS, and took care of my car like it was Theirs....Thank you for All your help....Keep up the Good Work!!!!

  Natalie McClelland
10 months ago
What a great team working under Joe! They worked to find the source of my oil link as I was on my way to Colorado with my daughter and our 2 dogs. I do t know what we would ve done without their help. Highly recommend this Jiffy Lube and Joe!

  Gabriel Brown
5 months ago
I initially gave this place a 5 star about three years ago. Today, I tried to get an oil change and I felt like I was being baited; not only did the lady tell me they were out of conventional oil but conveniently could offer me an upgrade with $22 off which is the coupon price. How is that a deal? Furthermore, the interaction didn t feel right so I left. I hope this location is looked into because it surely is disintegrating.

  Haley Sakuma
8 months ago
They are so fast and awesome at what they do! They re honest about what my car needs and don t try to oversell me. They actually found me a coupon, thank you Julie and Patrick!Service: Oil changeService: Oil change

  Matthew Flenoy
11 months ago
This Jiffy Lube seems to have all new people. Great service and VERY on top of there game. Fast and friendly. Old school customer service. 5 s. Love it!!Service: Oil changeService: Oil change

  Theresa Williams
11 months ago
Rodney & Joseph provided excellent customer service! I was able to ask questions and receive professional answers! They were very welcoming! I was in and out in less than an hour without having to make an appointment!Service: Oil changeService: Oil change

  DeWanna Nicholson
2 months ago
State Avenue KCKS location provided fast and efficient service!

  Alicia Thompson
a month ago
I am empress for the service and it s so quick.

  Carla Edwards
5 months ago
Staff has always been courteous and respectful,you're in and out quickly.

  Zach Rau
2 years ago
They close at 6 but I got there shortly after 5 and they still saw me and they still serviced the cars that were behind me that would keep them there well past closing time. They were extremely knowledgeable and performed my oil change very quickly. They were also friendly and made me feel very comfortable. Also I never had to leave my car which I found to be extremely comfortable and convenient. Price was affordable especially with the coupon I found. Highly recommend and will most likely be back.Service: Oil change