Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thomas
a month ago
Ive been to Valor Ford a handful of times in the last two years and never had any issues. Finally traded in my truck for an SUV. Dexter was good and easy to work with most importantly he was straight forward. We made the trade and put a "we owe" for a few simple fixes.A couple weeks later when the we owe was getting finished I had the unfortunate experience of meeting Steve, the new sales manager who came on after I made my purchase.One of the items they agreed to fix were a couple rock chips in the paint on and around the hood. The "fix" looked like someone used a mismatched silver sharpie. The chip wasn't filled or smoothed and stood out even indoors.The short story is Steve said it looks perfect to him "let's agree to disagree" then asked me to leave. He reneged on the agreement and broke any trust I have in Valor. I got the paint chips filled and fixed with the correct color elsewhere.
Teodoro Gray
2 months ago
I want to say thank you so Valor for allowing me to enter and be handled properly!. Very excellent work and patient people all around. I was helped by a gentleman named Brad. Highly recommended for anyone who has questions or needs services done. Very attentive to all your needs and honestly makes sure everything works for you before any decisions are being made. Quick and easy, very grateful to walk away with a new car.Service - 10Speed-10Acknowledgment-10You won t be dissatisfied
Sean Smith
a month ago
Trust worthy. Went in for brake change and it was done after a day of waiting due to parts shipment. 8/10 only because price seemed steep but they did great work and didn't try to upsell any additional addons
Thomas Boucher
a year ago
Would not recommend for services or repairsTook 4+ weeks to fix my vehicle citing awaiting ford approval for 3 weeks. Poor communication if I did not call them I wouldn t know what is going on.On pick up they left a huge scratch on my car door and stated they would look into it. I have called 2-3 times a week for a month asking what they would do. Besides telling me to get a quote they have refused to do anything stating I ll have to get with the manager to find out and call you back they don t call back.
Joshua Martinik
a year ago
We had Kayla as our sales person and she was great!! She was very friendly and helpful the entire time and we really enjoyed working with her! She also kept our 2 year old toddler entertained during the process and he loved her! We would definitely purchase again with her and had a 10/10 experience and would recommend her and Valor!
Joshua Unruh
a year ago
The whip whisperer Dexter hooked me up with a 2019 jeep Cherokee and made my process very easy. Austin also made the paperwork very easy and explained everything very well. Will be buying from here in the future.
Marco Gutierrez
a year ago
I was told to arrive at 4 p.m. I waited well after scheduled time. Charly didn't call me until after 5:30 p.m. when I was already home. When calling and texting they refused to tell me what their offer was. Claimed offer would be dependent on what vehicle I would be purchasing.Sales tactics seemed shady at best. Avoid this place at all costs. Much better dealerships in Manhattan.
Felix Beatrice
2 years ago
I am a NCO stationed Currently at Fort Riley. I am a soldier with bad credit after getting a divorce. Bryan is the person that help me find the car I need. I was looking for reliability and gas mileage. Bryan took the time to make sure I have the best deals my credit could offer me. He is very military friendly and 100% willing to work with you.
Delza Simon
2 years ago
Raheem, was an awesome salesman. He was very respectful and knowledgeable on the vehicle I bought. The vehicle had updated features than what I had before and Raheem showed me how to use them. Austin, the finance manager was great and explained everything to me in detail. I would highly recommend Valor Automotive when purchasing a vehicle.
Delroy Salmon
a year ago
Just want to say thanks the MR Dexter L . Curry JR. For his willingness to help me with anything I needed to get done. His outstanding customer service that he offers make Valor a very welcoming place to do business. Thanks again Dex
Austin Schuck
a year ago
They diagnosed my pickup with no issues. The problem was much easier than I thought and they spent more time trying to find the cause than they charged me for. My issue was simply a bad fuse and they gave me an extra in case it happens again. They were also able to fit me in way quicker than auto places in neighboring towns.
Brittany Porter
a year ago
Mr. Micheal, was so helpful and full of knowledge. He fixed my breaks at a spur of the moment situation and didn t over charge. He is the only mechanic locally that took my call and helped me. Forever thankful for his kindness!Service: BrakesService: Brakes
Mykkah Carlburg
2 years ago
The staff here are incredible. Very professional, and they don t try to sell you junk vehicles. They care about your safety and keeping you within your budget. They went above and beyond for me. Super happy with the service I got and how well they helped me out today!Service: Auto detailingService: Auto detailing
Griff
a year ago
Buddy of mine has been trying to get his car fixed for the past month and a half and now they are charging him $500 for diagnostics when all they did was take the bumper off. They won t call him back and keep ignoring him. I would NOT recommend going there.
Marie Shelton
2 years ago
Excellent service from the staff, sales person-Raheem and also spoke to Scott and finance perso -Austin. The process went very quickly. Very happy with our new Jeep GC.
Quiniyah Griggs
2 years ago
Raheem was a huge help! Made me feel comfortable and made the process really simple. Made sure I was comfortable with my decision before going through with everything. Highly recommend!
Kyle Cobb
2 years ago
Had an issue with my vehicle, Dennis was more than happy to assist and did so in a timely and professional manner. Treated me with respect and was kind. Would recommend getting your car serviced here. Kudos.Service: General repairs & maintenanceService: General repairs & maintenance
Sam Huntsman
a year ago
Nice people but my mom took her 2005 Ford Five Hundred to get fixed they replaced the battery and alternator. And a week later the car doesn t start there is still something wrong.Services: Vehicle Inspection, Auto maintenance, BatteryServices: Vehicle Inspection, Auto maintenance, Battery
Chase Tarver
2 years ago
Blake and Raheem we're awesome, they got me in a truck I wanted for the notes I needed, there was no persuasion tactics or hiding anything. Fantastic place to purchase a vehicle!
Anthony Vaughn
a year ago
Best experience I ve ever had in a dealership. Dexter was an amazing sales rep and will look forward to working with him in the future!!
Monique Barnes
2 years ago
My experience with a lexus today was overall very professional. She made sure to give me the best options available. Highly recommend!
brocquan smith
2 years ago
Alexus Richardson was the car sell woman ever yeahh go me. Was really happy with deal and she was so stylish nd professional.
James LEARNING THE RITE WAY McCloud
10 months ago
Great service, nice people, knowledgeable people, Dexter was a real delight to work with! Promote ahead of peers
erika Ruiz
2 years ago
I came in and was helped by Alexus Richardson, she was very friendly and had great communication skills! She helped me find what I was looking for!
Brian O'Loughlin
a year ago
Greatest place ever. Bought my vehicle with no issues and they are working well with me.
Michelle O'Loughlin
2 years ago
I Bought a car and Brian was the best salesman I've ever had. He listened to what I wanted and I drove away with my car.Service: TiresService: Tires
Richardo O. Clark Clark
10 months ago
Best place to take your vehicle to get repaired or worked on they do great job
Hailee Haynes
2 years ago
Probably the best dealership I ve been to, Scott was super nice and helpful and I got an awesome car for an awesome price!
Short Built
2 years ago
Alexis was very nice and helpful i will becoming back and coming to her next time i come.
Derael Evans
2 years ago
Raheem hooked it up very professional I ll recommend you go see him straight forward no bs