Varco Motors West

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robb Wenrick
a year ago
This junk yard is the biggest joke ,rip off yard in America . They post stuff online that they don t even have in stock . Collect your money and hope they find you one . Then they tell you they will send pictures of the part and they do weeks later . And then when you agree to buy it they tell you it s sold . DO NOt buy from them they are a complete rip off . The part new sells for $385 they sell it for $1500 used . That s the type of place they are. Bad business practices and communication is the worst . .

  wisam odda
5 years ago
These guys are awesome and professional. They have a big yard with a big variety of Truck parts. Their prices are really good compared to other yard!From Online Inventory, to calling Varco makes your shopping easy. I called ahead, and they confirmed the exact piece I needed for my Truck. The part was clean, looked new and it works perfect. The customer support is friendly and fast. Only waited about 5 minutes for someone to go look for the part I needed. I will come back if needed and if I'm ever searching for another part, this will be the first place I search thank you!

  Michael Bevington
6 years ago
I had a very unpleasant experience with a man named Brian at Varco parts. I needed a part yesterday and Brian needed the vin to make sure it was the right part, etc. Yesterday I gave him the vin and he said he would call me right back. Two hours later I called and left a message with the lady who answered the phone saying we want to buy the part because of the warranty and asked to have Brian please call me back. My boss and I waited the hours till closer of business with no call back. I called first thing in the morning and left another message but after 6 hours with no call back my boss told me to just get the part off E-Bay. I did. Then at four o'clock on mountain Time I got a call from Brian saying he wanted to get the part paid for and shipped. I told him I was told to get the part of eBay cause he never called back. He got very upset with me and said I'm the reason he hopes customers get screwed because he went to all the trouble of making this happen for me and now I wasted all his time. I'm having to tell the customer they have to wait longer because he never called and said yes they have the right part for us so we bought from another source. This man may have just been having a bad day but saying he hoped I get screwed over by whatever part supplier I went through is very unacceptable and un professional. I would tell some one too but a different car first instead of going through this man for parts, if he was the only one on the planet with the part I needed.Do not do business with creeps!

  Bobby Thomas
7 years ago
Ordered a fuel tank for truck. The had leaves, dirt, wire, and a hole was in it. Roll over valve vent was broken. It was in terrible condition. Now I've been waiting on a refund for almost two months. Brian keep saying his secretary handle it, not handled! First excuse there something wrong with my card. Nothing wrong. Yet to receive my refund. Big run around not good at getting back with me at all. Service is horrible. Don't by from there.

  Joseph Dio
6 years ago
Absolute worst customer service ever. I bought a part for a truck shell that has no VIN number with it. They cancelled my order saying there was a problem with the address which was a lie. They then say they couldn't contact me, never emailed, never wrote through ebay or paypal, etc. I requested the part without the vin and was told no, I requested a supervisor and was told no. Absolutely horrible to deal with. I paid for a part and they wouldn't send..........literally the opposite of how to do business.

  Matt Kimpton
4 years ago
I ordered a wire harness, 3 weeks later my customer is still waiting for the part, Brian only answered his phone after I called from a different number and then said it was coming but still didn't call back with a tracking number, another week went by and still nothing. I bought from another salvage yard. Waste of time dealing with this guy.

  Nabil Ahmad
5 years ago
FRAUD. Ordered parts online but when I called in, Brian told me that he refunded because he didn't have the parts. I contacted paypal just for them to tell me NO REFUND was given. In the process of disputing the charge. If you're looking to see if you should take your business here, I'd stongly suggest taking it elsewhere.

  Amer Hasanin
5 years ago
Got a transmission wiring harness from these guys for an 04 Dodge Ram 2500 5.9 diesel, couldn t find it any where else, so many different kinds, and these guys gave me a perfect match and worked out just right. I was thinking to take the truck to an auction and lose probably couple grand, they saved the truck s life!!

  Lori Eaton
7 years ago
My brother ordered parts from them and unfortunately wasntvthe rights ones. It took him forever to get a refund and they charged a very expensive re-stocking fee.

  Leor S
7 years ago
Very nice on the phone. Good people. Waited three weeks, multiple excuses, still not arrived. Do not buy from here if you need a part quick.

  Amanda Greenwood
5 years ago
Two stars b/c I got SOME parts that I needed, but got more of a run around and wasted time than anything. Take your biz elsewhere. Read all of the reviews. Those that are negative hit the nail on the head.

  Brandon Hagedorn
4 years ago
I have bought several parts from this place in the past, but never again. Brian hangs up on you before you're ever done talking. Very unfriendly and not helpful.

  Selvin G�lvez
2 years ago
I bought an engine with them, and in the ebay application I received the engine in bad condition, everything broken, they asked me for 1000 CORE and they sent it to them, according to CORE they had to return it to me when I sent my old engine car, now it turns out that they kept the 1000 CORE plus the crank engine of my car I have evidence that the engine reached the address

  Patty Kakes McGee
4 years ago
They are very resonable people and know what they are talking about with cars. Very good price and very friendly. Will be going back that's for sure

  q zorn
a year ago
wow i did buy vehicles in the past with ok results but it has been a while.

  Mark Lowe
6 years ago
Great place that had my part and they double checked to make sure it would fit.

  James Sharp
6 years ago
The staff we're very friendly and their prices were very competitive

  Lane Smithers
6 years ago
Love Brian and Sam! Fast and friendly and know exactly what's what.

  Will
6 years ago
This place has so many parts for Mopar vehicles. I like going there.

  Clay
4 years ago
Great place to do business. All the workers here are great

  Jeanne McLaren
4 years ago
The man took time out to help me find places that had tires

  Brenda Whitaker
4 years ago
Above and beyond for the customer and if you don't understand they take the time to explain it.

  Jarrod Krumwiede
7 years ago
Parts as promised at a very fair price!

  Christian Lehnherr
6 years ago
Would never trust these people they are dishonest cheats ...

  Scott Bollin
4 years ago
Very good to work with