Davis Automotive & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brooklyn Julian
3 months ago
Very helpful, kind people, they offer a variety of services. Most popular would probably be oil changes. They have good prices for quality items. They have good quality services. My whole family uses Davis Automotive and Towing.

  Gina Michelle
a year ago
Allowed my ex to give them my debit card numbers and charge my card 133. For services I DID NOT authorize. I was in MO and my debit card on me so they fraudulently run charges without the person being there or authorizing them...BE VERY cautious when doing business with them . I had to call the police and Chase bank and got my money returned several days later.

  Terry Simoneau
a month ago
On the worst day possible our reliable 05 Durango died in the roundabout by Walmart. No warning just quit. My wife and I were on our way to move my daughter in Hoisington so they timing sucked. We had used Davis Automotive before so that's where we were towed to. I believe it was Brandon, horrible with names, said they could check it out before days end and that they did. Fuel pump! He made no promises but said they could have it done as early as the end of the next day and just by closing, they did. Highly recommend these guys and thanks for great service.

  Lacey Goodwin
2 years ago
Don't waste your time.My insurance contacted them for a tow.I called to get ETA & dispatch couldn't reach the driver. We tried for several hours, before we called a different company. They left is stranded at 3am in 19�weather with no heat source... ended up waiting 6 hours before we could get someone from the next town over to come because 3 times we were told they were on the way and even told "any minute" after twice being told the driver wasn't answering. We even asked that the driver call us to make sure they had the right location, but didn't receivea call. 1 senior veteran with lung issues, 1 adult with covid long haul, a 5mo old puppy and myself. I consider that negligence among other things.It was so cold, the inside of our truck was freezing.1 star only because I can't post without itService: Car towing

  Jennifer Maness
4 months ago
I want to thank you all for helping my daughter when I wasn t in town. I really appreciated the prompt service to get her on the road! Thank you so much!!!And the price was reasonable

  Simon Micek
a month ago
Great work at a fair price! I like the people too. They are very reasonable.

  Louise Rome
9 months ago
Driving through Hays on a trip to Colorado and got a heat warning on our car. They were kind enough to check our car, add coolant to get us back on the road on a Saturday!! Great service and super nice!Service: General repairs & maintenanceService: General repairs & maintenance

  Jordan Gabel
3 years ago
They had my vehicle running perfectly and back to me in less than 24 hours. Dallas was very friendly and professional, and gave me tips to avoid having the same repair needed in the future (rodent chewed through wires under my hood). They quoted me a fair price, explained the charges, and that amount is exactly what I paid when I went to pick it up. I used to work in my dad's auto shop in Wichita in the summers in high school, and this shop treated me the exact way my dad treated all of his customers, with respect and fairness. Thanks for the great repair, Davis, you have a customer for life!

  nono no
2 years ago
5 stars! Passing through area driving across the country and leaking massive oil; he was recommended to me by a local for good and honest work. He worked me in the next day to his busy schedule, and said he had time to do a general, quick check between appointments. He assessed and said from his check it was most likely a valve gasket cover leak; which is a more minor fix than an engine issue. (Start small). He shared related experiences with my model and also a wide variety of pertinent car issues. He didn't charge me since I didn't get a full appointment spot, and gave me some recommendations for getting a little further without damaging my car since he couldn't get me in for a few days. Honest, knowledgeable and didn't take advantage of me as a visitor passing by that knows little about cars. Finding a trustworthy, reasonable mechanic is huge and while I didn't have work done here, getting the recommendation from a local that only found 2 places he trusted to do good work says a lot as well!Service: General repairs & maintenance

  Michaela Markley
a year ago
Called for towing and was told it would take a few hours. After 4 hours they called us with a driver to confirm and then cancelled on us. Stuck in the middle of Kansas waiting for this company for hours all to be cancelled on. Don t waste your time.Service: Car towingService: Car towing

  Megan Smith
a year ago
100 STARS for Dave s auto repair!! Wow I still can t thank everyone enough! To lieutenant Dinkle, to my tow man (Moose s new friend) & the kind man who helped me with my car issues so fast at Dave s. You ALL are amazing. I am very thankful for people like you! Merry Christmas

  Katherine Hamill
4 years ago
TOP NOTCH Shop!! Driving from Wichita to Colorado, our alternator went out and our car died on the side of the highway 20 miles east of town. They towed us in record time (James was great!!) and Dallas stayed late after the shop was closed to replace our alternator and get us back on the road! Extremely knowledgeable, honest and helpful! I can t thank you enough! You saved our butts and allowed us to get home with minimal delay!

  Isaac Schoen
a year ago
Was clear north of Russell and needed towed. James from Davis Automotive got there super quick and took my car exactly where I needed it. Great guy and great service. 100000% would recommend!Service: Car towingService: Car towing

  Jason Proffit
4 years ago
My family and I were on our way to Montana and our water pump went out. I called the folks at Davis and found them to be exceptionally courteous and helpful. They said they could tow me and check out my vehicle. Their tow truck driver had us back to their shop (we were stranded on I-70 15 miles away) and our water pump replaced in less than 2 hours. As a business owner myself, I strive to model the courteous and prompt service of the staff at Davis Automotive myself. I highly recommend them to all!

  Kathryn Norman
5 years ago
Got a tow from their driver and he was so great. He was at our location within 15 minutes and got our truck on his roll-back very quickly. The advice he gave us to get our truck home was absolutely priceless. We and our truck wouldn't have gotten back to Colorado without you!

  Ally Waller
2 years ago
I was heading to drive to California and started to hear a noise on my car and headed to Davis Automotive. The man who helped me was so kind and fixed the problem and had us on our way in ten minutes. I highly recommend their services to anyone passing through with a car issue or anyone living in Hays, KS!Service: Steering & suspension repairService: Steering & suspension repair

  Froggy -.-
3 years ago
Last week my husband was driving thru Kansas on the way to a family gathering. His car decided to quit on him at a gas station in Hays. God bless Davis Garage. He was towed there, and it turned out to be a very minor issue. They could have charged him and arm and a leg. But they didn t charge him a penny. They were incredibly nice and went the extra step to insure he got back on the road in minutes. You don t find that type of service anymore. Honest and friendly!Service: Battery

  Scott Goodrich
2 years ago
We were traveling through Kansas and hit some tire junk leftover from a semi. We pulled in and Casey immediately helped us out. He was quick, did a thorough check, and fixed the problem for a very reasonable price. And it all happened before our toddlers even got bored! Thank you!!

  rilee timms
3 years ago
Trevel and Dallas were the BEST! They saved my life, car, and sanity. My car broke down at a gas station in Ellis on the way to CO. They got me towed and back on the road in 3 hours. I am beyond blessed to say the least. They were the kindest people and put me at ease during a high stress situation. They really go above and beyond and then some.Services: Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Car towing, Tire change

  Debra Stacy
6 months ago
I needed emergency roadside service they were quick, professional and friendly.

  Ashley Smith
2 years ago
The absolute best! Answered my call right away and picked me up in less than an hour the day after Christmas. Not only that, but dropped me, my dog, and my 1 month old baby off at the hotel before parking my car at Wal-Mart. Thanks again!

  Allison Ashley
4 years ago
I am impressed by Davis Automotive & Towing. My car broke down in Hays a few months ago on my way to Colorado and they were kind to help me figure out possibilities with getting it fixed. Searched for various deals on new engines and helped me get the rest of my stuff out of the car. Great customer service, Dallas has been a great help. They have been a bright side to my unfortunate situation and I d recommend them to anyone living in hays or driving by.

  David Willer
5 years ago
Traveling across Kansas our van started making a terrible front end noise. They got me right in, took care of the problem, and the cost was very low. We were back on the road quickly thanks to them. The customer service was excellent. I am so grateful we went to Davis Automotive. They saved our trip.

  Doug M.
6 years ago
I went in to Davis Automotive because my truck would not start. I knew it was something with the ignition switch when turning the key.I was told they would come pick up the truck at my residence and if they couldn't start it to drive it, they would charge $25 to tow it. I was also told they would call me with an exact price before they fixed the issue. I was quoted in the shop about $200 before they ever picked up the truck.They came and picked up the truck a few hours later and were able to start it by running power from the battery to the solenoid and drove it to their shop. It took about a day and they called me back and told me the total was $255 and it was ready to pick up. What happened to calling me before it was fixed? What happened to the $200 estimate?I get there to pay for it and they charged me $20 for picking up the truck, $15 for use of the shop tools, about $60 for parts and over $150 for labor. I asked about the $20 for picking it up and I was told they always charge that, and I was lucky they didn't have to tow it or they would have charged $45.Overall, I was very dissatisfied with their service. If you want a quick expensive repair done, go here. Otherwise, go somewhere else. I will not be taking any more of my vehicles to Davis Automotive.

  Premier RV (Premier Coach Services)
4 years ago
Can't say enough how happy we are with Davis Automotive. Recently, one of our RV renters made the mistake of putting diesel fuel in a gasoline engine RV, on their way to Colorado from Kansas City. Needless to say, they broke down on the highway and things looked VERY grim. Enter Kevin and the team at Davis, who the next day worked with us on the phone, patiently answering every question and understanding our predicament (and our renter's). Not only did they take care of the RV and put our minds at ease, they worked us in right away, got things fixed up, and our renters were able to finish their trip with only a minor delay! Finally, their prices were very reasonable as well. Our hats off to Kevin who was fantastic. THANK YOU Davis Automotive!!! We highly recommend this repair facility to anyone living in or passing through Hays, KS.

  Dale Scott
4 years ago
My transmission blew up on the way from Arkansas to Colorado Springs. Despite my insurance company telling the Tow driver I was over 700 miles from them he found me. Great job and very pleasant young man. Dallas diagnosed the problem and when it wasn't a fast fix he loaded me into his own truck along with all my gear and got me to a Uhaul he had arranged. Transmission replaced along with lines and several other things he found. All done in 5 days. Truck runs great highly recomend

  Cindi Hughes
7 years ago
Our 5th wheel trailer blew a tire just west of a Hayes. We called our insurance and they contacted Davis. They said they would be here in 45 minutes but the owner was here in only 15! He was very friendly and fast! We would definitely recommend him.to ANYONE for.ANYTHING! ! Thank you so much!!

  Mary Jorgensen
3 years ago
Davis Auto went above and beyond to help us. Our water pump totally blew out , towed us to the shop, got our parts , and in no time we were back on the road and continued our trip. Guys were helpful, knowledgeable and all around great. Thanks to all the staff.Services: Engine repair, Special vehicle towingServices: Engine repair, Special vehicle towing

  Kiersten Gollotto
2 years ago
Broke down while traveling cross country on a Sunday. Tow was quick and helpful with getting to hotel and tips on where to go in town. Next day guys in the shop where quick and helpful with squeezing us in so we could get on our way!

  Morgan Michels
7 years ago
Thanks for the great service! My sister and I had our alternator go out on our road trip to Georgia. Robbie showed up to tow us. He was personable and prompt and went above and beyond to get us set up to continue our road trip. He not only drove the jeep to the mechanic shop I requested but also dropped us off at a hotel.