O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doug MacWilliams
4 weeks ago
March 24,2024 definitely not the A team today. Went to auto zone after this location felt no need to sale any parts. Horrible service!

  Reggie Kern
8 months ago
I shop here when needed but depending on the person you get for help is a Big Difference in the Service you will receive, I really like two of their employees the others I will usually just say Thanks and Leave! Some of the employees make you feel like you're annoying them just for asking them for a part they have to look up, that is terrible! If Kasey is in there your in Good Hands with Great Service, he is Appreciated!

  Brian Alexander
10 months ago
Helpful and friendly staff, even though their scan tool wouldn't communicate with my car, they directed me to another chain that used a different tool.

  Angie Gurrola
a year ago
The guys who work there are always helpful and knowledgeable. I can rely on their store anytime I'm needing my car cared for.

  Matt Phillips
3 years ago
TERRIBLE service. I pulled in late one night with a dead battery and the technician was lazy, rude, and dismissive. He refused to change my battery (while standing in front of a huge sign that said battery changes, mind you) and had to be asked several times to come outside and help me. He was completely unprofessional and acted like every task was the hardest job in the world. I left and went to AutoZone, where they happily changed out my battery without any issue. DO NOT patronize O Reilly Auto Parts in Great Bend.

  Shawn McReynolds
2 years ago
Service greeted you and helped you from the timeyou walk in. Employees were knowledgeable enough to find what you needed and advice that helped and if not they found out for you. But not a wide verity or selection of things for anything but the most popular stuff and names

  Billie Mcvey
3 years ago
Excellent inventory. As a woman the employees are not interested in service. They do not want to wait on you. When I visited them on Friday three employees were visiting, they stopped looked at me and went back to visiting. One employee was waiting on another. When the sale was complete he did wait on me

  chris h
10 months ago
The employee that helped us did not really seem very interested in helping us but he did do the job, unfortunately he was not able to find the part we needed.

  Kelly Lopez
2 years ago
Their rent a tool service is awesome. Couldn t find a 35mm axel socket anywhere. Rented one from them and got the full amount back when I returned it.

  Cheryl Valentiner
3 years ago
We were on our way back to Colorado on a Sunday, when our alternator quit. We had just past Great Bend KS. I called to see if the were open, they were!! The best part is they not only had our alternator, but also had the voltage regulator and belt in stock for our 1985 Ford f250!! Even though the alternator had to be change out on the side of the highway because we were able to get our parts we could get back on the road!!!! So glad they were open and had our parts!

  David Lynn
a year ago
Import direct breaks and rotors i installed several months ago werent cheap and theyre still pretty noisy expected a lot better for the price.

  Laif Garrett
a year ago
I had a wonderful guy that looked like jack black take order in all the parts I needed and they were all correct!

  Rick Scoles
6 years ago
Horrible experience dealing with Bill ethics were questioned. Tried to replace a part use in-store credit in order to purchase more product was still met with same attitude not a very good experience would recommend going somewhere else besides O'Reilly's

  Mark Hughes
6 years ago
Definitely not my favorite place to get my auto parts; there's a reason that AutoZone in Great Bend is almost constantly busy and this location isn't. The majority of staff aren't knowledgeable or even really polite most of the time. I do still come to this location if I must, but only after trying AutoZone and/or CarQuest (recently bought out by Advance Auto) first.

  Blitz 72
4 years ago
Apparently being open at 7:30 is not correct. Accidentally drove past Autozone so went ahead and pulled into o'Reilly's to get a new battery. Asked to test it and when the employee found out it was a hard one to replace the excuses started rolling out of his mouth about it's only 730 (the time they apparently falsely advertised as their opening time) and with just two employees they can't help outside. Glad Autzone (who had the same exact situation) put effort into their service.

  Allen Brock
2 years ago
These guys were very helpful great customer service great products would recommend them to anybody

  William Chism
a year ago
These guys rock. They know their parts and their inventory seems to be better quality than the other guys

  Frank Gutierrez
5 months ago
Good place to get parts the next day if not in stock. Reasonable prices.

  Barry Gallant
a year ago
Great people, usually have the parts in stock or can have them overnight

  Jason Jordan
5 years ago
Great staff with a sense of humor and always willing to go the extra mile to ensure quality service and parts! I don't go anywhere else for my parts.

  raymond stice
4 years ago
Nice people had parts they other places couldn't even get thanks

  Thomas Beesley
a year ago
Thanks to O'Reilly's my car runs again yay

  Linda Barlow
3 years ago
The Employees Was Very Kind, And Helpful At Finding Some Of The Auto Parts That We Needed.

  Elle
4 months ago
Great service!

  Joshua Bosarge
a year ago
Knowledgeable, friendly and to-the-point staff. Jeremy is always super helpful.

  Canteen Adventures
5 years ago
Nice store. Has just about everything u will need to repair or upgrade you vehicle.

  Jennifer Jenn Reukauf
7 years ago
Knowledgeable associates. If they have to order something it's usually quick turnaround time.

  Randy Myers
2 years ago
The help is absolutely worthless. I wouldn't want them to strain themselves.

  Bonnie Strait
5 years ago
The guys here are always very helpful.if one doesnt have an answer the other one does.

  Christie Flores
2 years ago
Employee's went above and beyond to help get the part's we needed for our vehicle's.