O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ron Burks
3 weeks ago
We were in route to Denver from central Illinois and we had the alternator go out just before the Colorado state line. Roadside assistance left us in the dark for seven hours we finally got a local tow company. Back to the motel in Goodland and we were held hostage by a one-horse town repair shop likely to cost $700-$1000 for repairs. I had the tow company drop the car off at Oriellys and our luck changed immediately. Our daughter was giving birth, a new grandson and time was of the essence. The manager or assistant manager David came to the rescue and within 40 minutes we had a temporary solution that would put us in Denver asap. The term Customer Service doesn t even come close to the first rate consideration, kindness and effort put into the level of importance and expediency required this day and time. Our heartfelt gratitude and thanks could not be any greater than when we drove into the hospital and shared the birth with family. David you and your father are remarkable people who exemplify the Golden Rule. People like you make the world a better place. Outstanding service at this business.

  Shawn Smith
3 months ago
Driving from Colorado to Missouri and the alternator died in our Chevy Tahoe. We barely made it to the parking lot and I am so glad we did. They tested the battery and the alternator and confirmed it was the alternator. They had about 10 different models to choose from. They had a nice rachet set for us to borrow and they even helped us put it in. We were back on the road in about an hour. Thank you so much!

  Sky Goodwin
4 months ago
David gives absolutely amazing service. Needed help with the battery on my car. He tested the battery to confirm it was bad and then replaced it for me. Thanks for the help!

  Ravage wolf
6 months ago
Amazing staff they are super helpful and kind and even gave me a ride back to the gas station. when my alternator went out so I didn't have to carry my jack and my alternator back with me ! Amazing team!

  Ron Thompson (Thompson Aviation)
8 months ago
David, the Assistant Manager and his crew are AWESOME. He is very kind, understanding!! I recommend that fo your automotive needs that you use this store.

  Maya Landman
10 months ago
Incredibly kind, knowledge service and great team. We stopped there in the middle of a long road trip with worries about our battery or alternator. They were able to test both, and help us replace a corroded battery contact so we could get back on the road. Thank you so much!

  barry bastin
2 years ago
Check engine light was analyzed by Scott and he offered recommendations which were useful. This allowed us to continue with our long journey back to SC with assurances of a dependable vehicle.

  Nathan Drake
4 years ago
That jessie guy there, and the manager Steve are a couple of great guys. They are friendly, very helpful and funny. Great place to get your automotive needs.

  Ben Baker
5 years ago
After my alternator went out travelling on I-70 I got a tow to town and was stranded. No auto parts store in town had my alternator in stock, but the store manager, wonderful gal, had one there within a couple hours despite being short staffed. She also offered and drove me a couple miles back to my vehicle!

  Bev Houseman
5 years ago
Broke down in goodland ks and had to get parts ordered for our truck. Staff went above and beyond to help us . Thea was amazing!! Thanks to all!

  Scott Kribs
2 years ago
Staff was very knowledgeable on what I was looking for, friendly and helpful. Clean and tidy store.

  aleX
4 years ago
Outstanding service thank you to the manager Bryant and also Kevin for helping me with the oil you are the best

  Lorelei Armstrong
4 years ago
They assisted me with all my needs! Great customer service!

  Shaylyn Lopez
3 years ago
Very polite and helpful so we could get back on the road. Thank you.

  Beatrice Garcia
a year ago
The service is great very helpful..

  Jim Radtke
a year ago
Nice store had just what I needed! :-)

  lonnie potterf
3 years ago
Well,everything going well till I walked up to there door.masks required.didnt have mask.so turned around and left.

  Crystal Crypt
4 years ago
super helpful staff, really helped me when I needed it.

  Liam The Bear
3 years ago
Very friendly staff. Has most the parts I need in stock.

  Josh Cottrell
2 years ago
The assistant manager was rude and didn't know anything about automotive repair

  Jose Flores
4 years ago
They have the knowledge to get you what you want.

  brian goracke
2 years ago
Helpful and let me borrow some tools

  Richard Whitley
5 years ago
Most of the staff go out of their way to help, even when your not sure what your looking for

  johnny hatchet
4 years ago
Above and beyond helpful thank you guys so much

  Julie Evitt
a year ago
Awesome customer service!

  kyle hawks
4 years ago
Great staff, very knowledgeable

  misty palacios
2 years ago
Great customer service!!!

  Jerry Rickel
2 years ago
Very nice people

  Brandon Fimple
4 years ago
Great store!

  Lisa Garza
3 years ago
Great customer service