Butler County Motor Vehicle

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Hart
5 months ago
I ve always had awesome interactions with the workers, super friendly and nice. Just don t forget to use the kiosk that is located half a hallway away to check in or they will act like you re dumb for not seeing the computer down there. Other than that always a good experience.

  Rosa Rowley
3 months ago
Butler County is amazing compared to sedgwick county. It's very rare that you have to wait more than an hour to have license or tags done.

  jason willett
a month ago
Was great. She was very efficient, quick, and polite.

  jgto17
3 months ago
Misty in the tag office is a sweetheart and went the extra mile to help me with a title issue.

  Randall Velasquez
8 months ago
Very unprofessional ladies. How can you not accept my registration sticker from Texas, when that s all they give. The he lady tried to say well her son is from Texas and he had a paper. I explained if she truly had a son from Texas she would know that they give a registration sticker, that is on your front window, that TX DPS officers scan. I have the index card size sticker with all info. But they want me to call someone to see if I can get a paper?? What happened to you knew exactly what I needed because of your son? People should t talk out of their buts.

  Alexander Hartman
8 months ago
I moved from AR to KS and had to get my wife s car registered. Somehow, there were major errors on my title when it came into the El Dorado Office from my lender. Penny from the Titles and Registration Office was an absolute saint the entire time. For 2.5 months, she worked on our case: Calling AR DMV, calling our lending office on our behalf, providing updates about our title, providing additional follow-up instructions when she found out that AR put a hold on her car insurance on how to get the hold removed, and helping us to get temporary tags at a more nearby office location. The AR dmv/financial agencies were all absolutely terrible and incompetent in every way possible and should be shut down immediately, but Penny made the situation much better, and I greatly appreciate all of her efforts and level of commitment to helping us get everything sorted out.

  Darlene Conner
8 months ago
Friendly. I used the q-less app. As soon as I walked up the stairs, they were calling my number. My home wait was 1 and a half hours.

  Robert Simmons
a year ago
We learned that improvements had been made to streamline the flow of citizens through the process, and the clerk who helped us when our turn came was the epitome of professionalism and courtesy! She made our day!

  Troy Willig
a year ago
Slow. Be ready to wait, in your car, for an hour. You will get a text, when they are almost ready for you. The people are very informed and nice, but they are also Slow! It's a have to, so be ready to wait long times.

  lorna baylon
2 years ago
I went to the treasurers office. Associates there are very professional. They however can use a little bit of cheering up. Though it's understandable. Lots of pressures dealing with people paying taxes. End of year you know!:)

  Janet Brown
a year ago
First go sign in on a computer, do not walk into the office or you will be scolded and told to go sign in and wait until you are called, I feel sorry for someone who does not know how to use a computer, while the lady behind the desk is doing her job the office is very cluttered and and there is a table full of stuff that does not appear to be for getting your Id or license.

  Jeremy Beast Wise
3 years ago
The person i spoke with on the phone about having to go to get a vehicle inspection was kind enough that I cooled off simply from speaking with her. I was in a terrible mood from all the hoops I had to jump through due to the dealerships lack of ability to provide the needed information. She kindly informed me of my best route and made me feel alot better. The woman I spoke with to register my vehicle was also kind and courteous both times I spoke with her. The online "get in line" system is also bery convenient. Overall, i feel this office has improved dramatically over the last decade.

  Tom Tucker
a year ago
With calling ahead of time it's way more convenient for a time schedule. The lady who helped me was pleasant and efficient.

  Tad Nuce
2 years ago
I registered several buses for Berean Academy and Stephanie and Misty did a great job helping me work through several issues with the title. I felt like they went above and beyond my expectations.

  Chris Martin
4 years ago
I would give it negative stars if possible. Nobody knows what they are doing. Simple things become long drawn out issues. Every clerk has to ask the "head clerk" what to do for every transaction and she doesnt know anything her self. They have been very rude to me and others I have observed while waiting for ridiculous amounts of time. Take the whole day off and be prepared for a level of ignorance like you have never witnessed before.

  Shirley Maxson
3 years ago
Check in was easy. Staff members were courteous and helpful. Took me less than 30 minutes start to finish. Good job Butler County!

  Jaromy Green
3 years ago
I signed one of the papers incorrectly so the wonderful woman at the window send out an email so I could get the right signature and waited just a few extra minutes for me to finish what I needed to do. It was a wonderful experience.

  Trace Johnson
7 years ago
I got up at 6:30 am because I thought it was open at 7:00 am. Never assume things cause I got there and there wasn't a line so I was happy at first cause I didn't have to work till 8:00 am and I thought to myself "I'll have time to get some doughnuts before work, this is gonna be a good day". Then after waiting from 6:56 am to 7:07 am and seeing no one I thought this is odd. The only reason I thought this is because the lights in the room were turned on but no one was at their desk. So I called the phone number and the phones in the room started ringing and I thought maybe this will draw them out of hiding. It went to voicemail so I asked a person walking by "what times does this place open it doesn't say on Google?" The woman then regrets to inform me "it isn't open until 8, I'm sorry sir". I was so let down I skipped doughnuts and went to work 30 minutes early and am now writing this review. I know this places potential just wasn't a good day. 3/5 stars.

  angie stotler
3 years ago
There is a way to sign in online but I couldn't find it, neither could three of my friends. No one answers the phone anymore so there is no way to check what you need to bring before you go. One guy told a friend it was his third day trying to complete his transaction. If you forget a paper you go to the end of the line. The system is better for the DMV workers but worse for the citizens.

  Cate Jewell
2 years ago
I had a complicated title and tag transfer issue that I needed sorted out. The ladies went above and beyond to help figure out the issue and get me to where I can get everything completed and signed and fixed! Thanks for making a frustrating registration as least frustrating as possible!

  Keith Austin
2 years ago
Clerk was rude and condescending. She didn't hear everything I had to say because she interrupted me. She then condescendingly started to correct me because of the information she missed due to interrupting me.

  Maxine and Don Bauer
3 years ago
I just received a text from a friend Wendy Simon she was bragging on what a Great Job Debbie DeHoff did helping her husband Stacy Simon today. She remembered that Debbie and I are good friends and wanted me to share it with Debbie.

  Cindy Sasser
6 months ago
Very pleasant staff, and extremely helpful.

  Laurel Acklin
2 years ago
The office was busy but was all done in an hour. Staff was very knowledgeable and friendly. One trip and done good experience.

  Raymond Scarlett
a year ago
Young lady at the counter was most helpful. Took care of my license issues with ease.

  Pam Buster
a year ago
Very helpful and friendly clerk explained process to tag an out of state used car. So appreciate of the clear easy to understand directions.

  Rhonda Balser
5 years ago
I have had nothing but exceptional service with this Tag office. Donna was absolutely wonderful in recently helping me with a refund check on my tags I turned into the office. Thank you Donna!

  Isaac Dean
6 years ago
Needed to replace my DL, and the Sedgwick county DMVs were all closed on Monday, so I drove out to El Dorado to get a new ID - there was no line to wait in, and the great lady I worked with was extremely friendly and helpful throughout my ten minute stay.

  Nye Darlene
2 years ago
The lady that assisted me was so friendly and so helpful! She made the experience so easy and stress free!!

  Patricia Fee
3 years ago
Friendly, efficient had to wait a while but that was just because there were quite a few people there to get tags.