NAPA Auto Parts - Catlett Automotive, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scratchy Aaron Hamlett Hambone
2 months ago
Great group of people. Excellent customer care and attention to detail. This is how auto parts should always be sold.

  Daniel Mendez
a year ago
Very good customer service, and very friendly, especially the manager, but all the staff are very helpful. Good prices.

  Chuck Barrick
2 years ago
Had broken down a hundred miles away from Dodge and while waiting for a tow truck I called Napa and spoke to Rory who was super awesome. She found the part and had it ready for us when we got there.She also referred us to OK Tire who was able to fix the car right away. And when it was discovered that we needed another part, Rory made sure it was there first thing in the morning. Super friendly staff and very helpful.

  Wertz Transportation
a year ago
My alternator/AC compressor belts broke luckily my battery was not drained yet. I did not have an account set up with Napa in order for them to deliver me new ones But Napa being Napa delivered my belts so I was not stranded and I could get home talk about above and beyond customer service I will definitely recommend this Napa to everyone I know thanks again Napa

  Erwin Frye
2 years ago
These guys have amazing customer service broke down in offerly Sunday morning called and they delivered my parts for free and within amazing time will always come back for their 110% effort to help and satisfy customers

  Jenna W
5 years ago
Have what you need generally in stock, will order parts and wait time is fast. Decent prices and good customer service.

  Charles Odgers
2 years ago
Fast Professional Experience in service and parts. Thank You near closing time. They were awesome !

  Tracy Fitzsimmons
2 years ago
Didn't go to this store online said they were open so tryed to call them no answer so I went to Orielys

  Jacob Fullerton
3 years ago
They had some nice tools for Christmas presents good prices on them and I was in and out in no time

  Ray Hadley
4 years ago
helpful staff.... the guy that was waiting on me took three phone calls while I stood there waiting. I understand needing to take a phone call, but Jeepers.

  Loren Ashlock
7 years ago
Frequently have the parts I need or can get them ordered. Sadly it stands true that NAPA does stand for Not All Parts Available. They can't control corporate but will call around to help you find a part.

  Bryan Garbers
2 years ago
Train your employees better cause this might fit is not the proper way to describe a part

  James Minino
2 years ago
Counter lady was great, knowledgeable, polite. Way better than autozone

  William Felts
4 years ago
Biggest selection of parts in town and the counter help does a great job!

  Carlos Rodriguez
a year ago
Great place !! And store too

  Dan Hawkins
3 years ago
They have quality parts and you know that Allan knows what u need when you don't

  Michael Prater
5 years ago
Pretty cool place to get stuff some of the staff is all right

  Professor Spindler
a year ago
Love this place..always helpful.

  Leonard Thomas
5 years ago
Great over there very helpful and knowledgeable Lt

  Rick Carlton
4 years ago
Great place to do business! Have truck parts in a cow town!

  Allen Baker
6 years ago
Great people good price quality parts... Every part I buy is a napa part

  Dolly Baker
3 years ago
Very helpful employees! Knowledgeable

  Elizabeth Chapman
4 years ago
If your hours show opening at 7AM on Sundays, answer your phone...

  Outcast Raw
4 years ago
Deffenetly needs a better bolt selection.

  Crystal Blanton
3 years ago
They had the right parts in stock

  Reece Catlett
4 years ago
Best part store in town

  Mike Capps
5 years ago
Good service. Sometimes

  Fred Smith
4 years ago
A great place to get parts

  Steve Oakley
6 years ago
Great service very helpful

  Corbin Frerichs
4 years ago
Staff was knowledgeable and helpful