Ross Automotive Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cameron Moore
10 months ago
Let me start by saying it did take longer to complete my brake job but it was due to circumstances out of their control and I can t really blame them at all for wanting to get the job done right. I would recommend bringing your car here if you re looking for someone who actually cares about the quality of the parts and work done on your vehicle. While I was initially disappointed to hear my vehicle was going to take an extra day due to a parts supplier issue, Ross stepped in at pickup and explained both the high quality parts used and his views on doing the job right. This turned the whole situation around and you can tell just by talking with him that he cares about the work he does. I would highly recommend using this shop for any service they offer!

  Mary Jardon
5 months ago
I highly recommend Ross Automotive. Excellent service, honest, knowledgeable, and friendly. High quality parts and labor. Extraordinary attention to detail.

  Jared Thomason
a year ago
Ross has worked on my vehicles for almost 20 years and is one of the best In the business. I could not be happier with his service, expertise, and integrity. I highly recommend Ross for all your Automotive service needs.

  R C
2 years ago
Mike and Ross are extremely knowledgeable, helpful and honest. If something doesn't need work, they won't fix it. However, if there are things that need repaired, they will let you know what/all that they find and you have the final input as to how you would like to handle it. Having been in business for over two decades and as a master technician, Ross has a true understanding of how to do repairs the correct way and he does that for each and every customer.

  Zach Anderson
5 years ago
Ross and Mike are awesome!!! Incredible service with attention to detail. These are guys you can trust and they actually take the time to explain to you what they are doing and why. They care about people and offer their expertise, but don't pressure you at all. They are very interpersonal and do things with excellence, you won't regret trusting them with your vehicle!

  Jer Neill
9 years ago
This is the best place I have ever found. I never have to worry about recurring issues after a repair. The work has always been thorough, my vehicle always treated with respect, and service has always been polite. Never have I been disappointed with any of the service I received. I have had some issues with larger international auto services in the past but I have never had to worry about any work done at Ross Auto. It is the only place I trust now days. I recommend them to everyone I know.

  David Smith
5 years ago
Ross has serviced our vehicles for nearly 20 years. There's a reason for that - because he's an honest gentleman, a highly-skilled and competent professional, and able to catch and resolve problems before they strand my family members on the side of the road. My vehicles are all used (and older models), and Ross Automotive has contributed to the most important objective for me - reliability.

  Teresa Ravenscroft
9 years ago
It's hard to find a reputable mechanic that does not take advantage of women in this industry. I feel fortunate enough to have found Ross Automotive! I have not ever been treated with such respect when trying to get my car repaired. I was shown what the issue was and notified every step of the way. My car was completed on time and in the timeframe expected. I had price checked around and found that for the money Ross Automotive was the only way to go! I cannot recommend them enough!!

  kady dal
4 years ago
Mike and his Dad have done a great job taking care of my car and my other family members cars. We have been using them for years and will continue to use them for all our car needs. Mike is so knowledgeable about cars and that carries over to the work that he does. He is always helpful and provides information in my language (not car language) so that I understand what and why. Mike is honest in all aspects of his life including his work. Mike always goes beyond expectations every time.

  Tracy Martin
4 years ago
Ross and Mike are a great team. They are always friendly and go the extra mile to make sure my vehicles are taken care of. I have been using them for years and will continue to do so.

  steve hudson
5 years ago
Every time I have a issue with my vehicle I have received prompt friendly service. Never had any complaints or issues with the quality of work I have received and very reasonable pricing. I would recommend Ross Autonotive to anyone.

  Ryan Ganador
4 years ago
These are genuinely nice guys! I met the father (up front) and the son (doing the work). They were very thorough and answered all of my Qs! Their prices beat the local Honda dealership and another local shop! My family will certainly be back!

  Kenneth Stokes
a year ago
Radiator was leaking they charged me 133.00 for a pressure check, and had my truck for 2 days. Never again. If they had my truck for 2 days for a pressure check, replacing the radiator would take a month. This place is not for me.Service: Auto engine diagnosticService: Auto engine diagnostic

  Pamela McComb
5 years ago
Ross auto is the place to go to have someone you can trust treat your like he would his own. I have had my maintenance, diagnostics, and repair there for years and have always had nothing but excellent service.

  Aron Hower
9 years ago
These guys are great. Our family have been going there for over 10 years. They will take care of any issues you have and very reasonable prices. The work is done in great time and with expertise.

  Eric Lynk
11 years ago
Took my vehicle in for a suspected problem with a certain price in mind that it would take to repair it. After vehicle was diagnosed I was told the problem was something minor that would cost less than I expected. I was also given a laundry list of other things that needed to be done to the vehicle. Due to the fact that I was told the problem was a minor fix, I authorized some of the additional work that was suggested. The day before I was to pick my vehicle up I receive a call informing me the vehicle won't start and the original problem I suspected was actually what was wrong. Since the suggested additional work was already completed, I ended up on the hook for way more parts & labor than I expected. Incompetence or deception? I won't be back..

  Dick Desko
7 years ago
First experience with Ross was very positive. The mechanic was very professional and efficient. I will definitely use them again.

  Carson Alexander Muck
5 years ago
Ross has done fantastic work on my vehicles for years. He does a great job every single time.

  Randy Bruegger
9 years ago
Have used this shop for over 18 years. Have had first class service on all my cars. Very nice people great to work with.

  Tyler Keith
6 years ago
I thought my power steering pump was going out, but turned out to just be low on fluid. I really appreciate the honesty, that s hard to to find in this business.

  Michael Clark
a year ago
Fair & Honest...and Super Nice Guys!!

  Scott Gardner
5 years ago
Very professional, fast service and very knowledgeable. Will be coming back!

  Jared Brooks
2 years ago
Great service. Very nice people

  Rick Gilliland
7 years ago
Excellent quality and troubleshooting skills.

  Zan Powers
3 years ago
Excellence!