Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Fernando Guerrero
3 weeks ago
The employees are very knowledgeable and courteous. Excellent service and quality products. It is a bit more expensive than the other part stores but worth it.
Ross Dunton
3 months ago
I have been buying my oil and filters for a couple years now from Napa. Being a Rideshare driver on average I change my oil every 3 to 4 weeks. I shop online and everything is always ready for pickup within a few minutes. I always tend to buy a local when it comes to car parts
Olivia Morgan
7 months ago
I had a great experience here! My engine light was on and they helped me figure out exactly what it was. Chris was a huge help! He was patient and did not give up. We figured out it was the spark plug so Chris replaced it and we even got the engine filter replaced along with the cabin filter. And noticed my brake fluid was low and got that filled! Overall 11/10. Thank you so much NAPA!
SammmyKinz14
a month ago
Always friendly service, and if they don't have what I need, always get it in quickly for me!
Karen Blocker
4 months ago
Those guys are the best. They are so helpful and kind. Don't go anywhere else
Samantha Cheek
a year ago
Went by NAPA to get a windshield wiper. Only one wiper was working on the car. Chris took the time to not only put on the one wiper he figured out why the second one wasn t working and repaired it. He also noticed the car did not have brake fluid and fixed that as well. I asked about caps for the tires and he and Riley put them on for me. All of this for less than $30.00. Amazing gentleman!!! Highly recommend!!!
Nancy Richard
a year ago
They re amazing! Super friendly and knowledgeable. My granddaughter has gone in a few times with needed parts or new windshield wipers and they re always pleasant and helpful. So thankful to have this in our community!
Michelle Hastings
a month ago
Love these guys so helpful and nice..
Michelle Patterson
7 months ago
Had the best service! They went above and beyond. Went in not knowing what I needed, They quickly figured it out and fixed it for me. Thanks!!
gary duggan
a year ago
I'm not from Baldwin City, but a small town nearby. I didn't even know this was here. But I do now! Great folks at the counter, eager to help you. Everything was in stock! The place in another town I was going never had anything in stock. We can order and it'll be here tomorrow... well my machne is down, i need it today. I'll be back.
Robert Miller
2 months ago
Good service, parts in stock
Daniel Eye
7 months ago
Would not honer battery warranty still had 3 months left denied it that left me stranded
Brian Hughes
5 years ago
As the saying goes, parts is parts. As both a DIY mechanic, former tech, and former service manager, I decide who to buy from based on the guys behind the counter. This store has a first rate knowledgeable staff. If they recommend a product, buy it!
James Taulman
8 years ago
Brian and Eric are the best! Very helpful to me in a differential/rear bearing project on my F-150. They had all parts needed and Eric even helped me pull a difficult wheel bearing.Thanks guys!!
Jon Pratt
4 years ago
Waste of time going here. Price tags are all wrong so usually there isn t a sale going on. Guy behind counter couldn t even try to find simplest oil filter for me. Autozone was easier and cheaper
Bill McCracken
6 months ago
Good parts, service little slow
Jeff Winters
3 years ago
I got great service from the parts guy searching for a part with no reference. It's getting rare to run into a good parts guy, this place has got one.
Lucas Cool
2 years ago
Chris was awesome he seemed very nice and knowledgeable I will defiantly be coming back in the future 5/5!
DLT
2 years ago
If you shop on line you will notice this store has higher prices than the Napa in Ottawa, KS. Also, the store price is higher.
Bill Rogers
2 years ago
NAPA replaced my truck battery for free . Was just a year old. No hastle. Thanks NApA
M M
6 years ago
Always great service , great guys and a great prices. Paint , supplies and maintenance products , can't beat em. AAAAAAAAA +++++++ EVERY VISIT.
Mary Morgan
3 years ago
Jake is awesome! He has the tire pump I needed and held it for me on short notice.
Eric Parsons
5 years ago
Very friendly employees who know what they are talking about. Its crazy saying that about a parts store!
Benjamin Elder
6 years ago
Good prices and product the parts you need for your vehicle
john clark
5 years ago
Wish hours were open more wouldn't just bypass them for AutoZone
Jason Smith
6 years ago
Great service. Local guys who know what they are talking about.
Bob Hunt
6 years ago
Very helpful place could have you some more staffing
David A Marcel
4 years ago
Had what I needed. The staff was very helpful
Craig Moore
2 years ago
Great place for my local needs
Tim Roberson
2 years ago
The weekend guy is really nice.