O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doctor Z
2 months ago
Outstanding staff. I brought my old truck to these guys and needed to replace my tail lights. Needless to mention it was on one of the coldest days of the season. These guys did not only come outside to helped me install , but they walked me through how to install them in the future. They pretty much gave me a crash course on how I can do it on my own next time. I have always had a positive experience with the guys in there. I recommend this place!

  Briana Davis
4 weeks ago
Jacob gave us an amazing experience! We came to pick up our headlight bulbs and asked if anyone was able to assist us with installing them. Not only did he help us but he walked us through how to install them ourselves. What a guy! Thank you Jacob!

  Nic Redmond
4 months ago
Jacob is the man! Above and beyond customer service and he helped install my car battery too. Will definitely come back for anything I need.

  Jeff Mathias
5 months ago
Very fast, friendly service, they were happy to replace the battery in my key fob, will be back!

  Monica Irving
2 months ago
Thank you for helping me put my wiper blades on!

  Tim Armstrong
5 months ago
Best place on the Army Post - south side to get parts! Talk to Mike..

  Cindy Niemier
a year ago
I don't normally leave bad reviews, but Wow! That was unpleasant! Very clean store, but very rude clerks. I drove across town past several other auto parts stores specifically to go to O'Reilly because we've always shopped there. The check engine light on my mom's car had come on even after taking it in for repairs so I just wanted to find out what the code was. I arrived to an empty parking lot and no other customers. There were three men behind the counter: an older man (just sitting there), a younger guy, and a middle aged man (following around the younger guy). None of them acknowledge me standing there. I asked if someone could read my check engine light. No response. The older guy just looked at me, then the younger guy put down what he had in his hand, picked up something else and headed for the door without a response. The older guy finally said, "He's got you". After walking to my car and plugging in the device (without a word), he said, "Well, there's only one code that keeps coming up and I've never seen it before." I asked how we find out what it means and he told me I should take a picture of his screen and Google it. Then started to walk away. I asked about another item I wanted to buy and he told me they only had one. I had to run to follow him to the aisle he pointed it out and walked away as I tried to ask about it. I put it back on the shelf and walked out. Next time I'll stop at one of the more convenient stores. I won't be back.

  Kaitlin Findley
a year ago
Broke the clasp on my windshield wiper today, thought I'd be in for a $60+ bill on new wipers even though mine were pretty new, Geoff helped me out with a new clasp (not sure if that's right right word, its the thing that holds the windshield wiper onto the arm) an ays he saved me a boat load. Didn't cost me a thing and he even put it on for me! Really made my day. Thank you again Geoff and O'Reilly's you guys are great!

  Steve Hetherington
2 months ago
OReilly Auto Prats is the Go to Spot for Auto Prats and Accessories.

  Jeff Merrifield
4 years ago
I just wanted to say how great it was to work with O'reilly. William and Ted in the 1st st West Des Moines' Store were awesome. I purchased a new engine for my son's truck last week. Everything went smooth, Ted was there to take care of everything, help us through the process of registering for warranty, and I truly appreciate it. Thanks, Ted and William for your help. They made a not so good situation go better than expected. Very knowledgeable and friendly staff.

  Tim Champion
4 years ago
Employees are helpful and were able to help me find parts I needed to fix 2 separate issues. They worked through a complicated warranty return (online order, in-store warranty replacement). I appreciate that the replacement was there when they said it would be (next day)

  Suzie Stegmann
2 years ago
Called to ask if they had a battery for my car and if they could install it. I was told that they did have the battery and that it could be installed. That it should only take 15 minutes. Drive access town just to be told that they can't install it. They didn't act like they cared!

  Jason Clements
3 years ago
I rarely work on cars but when I do I buy parts here. Ive had them test batteries (free service) and install wiper blades (because I'm too lazy to do it myself). Employees have always been helpful and friendly. I will keep coming back.

  Zach Sainz
a year ago
This O'Reilly's is very helpful they have pretty much everything you could ever want or need very respectful workers that work there that take the time to listen to you

  Cheri Caldwell
2 years ago
The service guys were very helpful. I couldn't figure out what wiper blades I needed and they had no problem helping me. Great service.

  James Manon
5 years ago
William is awesome. He tested my battery and replaced it fast and efficiently. He was able to answer questions and provide useful recommendations. Great service and knowledge. Thanks Will.

  Alex R
a year ago
No guarantee of lowest price. Shop elsewhere. Mike made a huge deal of price matching and then said it won't let him. Might as well just stay to Autozone only.

  Robert Kleiber
a year ago
The people that work here always are helpful and are knowledgeable on what they're doing I would recommend this place

  Roy Jones
a year ago
Good parts that always seem to be in stock when I need them and a helpful staff.

  The Hindal Way, LLC
a year ago
They explained to me why a gasket does not come with thermostat i purchased, and did so in a clear and precise manner.

  Deathevokation
5 years ago
Ted has helped me and my 2005 Honda Accord numerous times regarding parts and tools. The oher staff is friendly as well. Parts arrive quickly when not in stock.

  Tiffany Elliott
5 years ago
I bought windshield wipers in Colorado last week. The driver side wiper came off in the snow today. Luckily i didn't lose it, I went here and they were able to replace my wipers to ones that will not fall off with no extra charge. THANK YOU O'REILLY'S!

  Gregory Shepherd
4 years ago
Just bought battery at 1st Street location West Des Moines was helped by Christian.He was professional and friendly as he installed for me, he is an asset to your company,Stopped at new Auto Zone down the street to try it out before going to your location.Employee took one look at my car said to much work.Auto Zone has lost a customer you have gained one because of Christian,customer service is everything,thanks guys.

  Ron joe (The one and only)
11 months ago
Knowledgeable staff and fast on computer. Had my parts in half an hour. (Delivered to store!)

  Erik Kyler
4 years ago
I have used this location for years. Excellent customer service. Just had a battery replaced today. William was super helpful and knowledgeable!

  Matt Emmerson
a year ago
They found the part I needed within a minute. They are well staffed so there was no wait. I was in the building for not even 3 minutes!

  Daniel Roberts
2 years ago
Helpful and friendly the staff treated me respectfully and did not separate me from the other customers as most stores to you do due to my appearance

  Frank Brown
5 months ago
For all your car part needs!

  Bryan Zylstra
2 years ago
Very nice and willing to order products that I needed to did did not have. Extremely polite and relatable employees.

  La-Tica Paige
2 years ago
Staff was friendly and helpful. Service was efficient. Made my purchase and was on my way quickly.