Kum & Go

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tanya Corfits
2 months ago
I had just finished work and stopped by Kum and Go to buy some chips and a drink. However, the cashier seemed too engrossed in his phone and didn't pay attention to me. I greeted him and tried to initiate a conversation, but he ignored me and didn't even acknowledge my presence. It was disappointing and made me feel like I wasn't valued as a customer. I believe Kum and Go should strive to provide better customer service, especially at their West Des Moines locations. I hope the management takes note of this incident and takes steps to ensure that their employees are more attentive and courteous to their customers. DO BETTER! What a shame!

  Angela Phillips (Angie Phillips)
5 months ago
Katie, the next time a customer tells you they don't want to use your new customer convenience check out machine because they don't work there, RESPECT THAT!! I do not appreciate being forced to use a machine I am completely against. They might be convenient for some, but those things steal jobs from human beings that need them. Stop forcing people to do things they tell you SEVERAL times they don't want to do. You may have lost a customer.

  Kirk
a year ago
Disorganized. Expensive. Very rarely are the shelves stocked properly or food in warmers any more. Plus, they now want you to self checkout !!??!! I get the fact that prices will be higher, you pay for convenience. But I shouldn't have to pay high prices and then self checkout. They even took out cash registers to make room for the self check registers. BAD MOVE Kum & Go. I'll drive a little farther down the road and go to Casey's from now on.

  Ron L.
a year ago
Kum & Go 50th & EP True. I told the young man working there on the morning of 11/23 that the creamer was out. He had it refilled before I had finished making my coffee!! Awesome service thank you.

  Jasmine Alford
a year ago
I ve been coming here for a while. I m not from here so my ID has a different state on it. I decide to order through the app since I have it, when I walk-in to get what I ordered they asked for my ID, which I gave them. For some reason they asked for my address (which I thought was weird) but I give them my home address that s on the app anyway just for them to turn around and refuse the sale. Apparently they wanted me to recite the address on my ID so since I didn t get their silly guessing game right on the first try I couldn t get what I paid for. I just find it bogus that they make this a thing out of nowhere when I usually walk in there and have no problems. Never stepping foot in this location again

  Anastasia Adams
2 years ago
The blonde woman cashier there at 645am is extremely rude. Not a fun way to start the day- I'd avoid going to her register or speaking with her at all if you don't want to start your day off with negativity.

  Matthew Steven
3 years ago
Very cool place. They have everything you will need. Very modern and new store. Lots of beer selection including crawlers. Staff were friendly and professional and represented kum and go well. Will definitely be back when im in the area.

  Jacque Hudson
3 years ago
The clerks are cavalier about masks. They'll have them over there chin while eating food - touching their food, mouth, and then your purchase. Super gross. Also, they'll wear their masks below their nose.I called them out on it, but they don't seem to understand. In covid times, their eating should be done in a break room where the can wash theit hands after.

  Madison Stice
3 years ago
Rondell at the kum & go off of ep true & 50th street in west des moines Is the greatest person ever. He makes me leave with a smile on me & my boyfriends face everyday we go there. He is the best!!Thanks Rondell!!!

  Derek McCann
7 years ago
Spencer a great job handling multiplayer customers at once while attending to everyone's needs. Polite friendly very helpful. Would go out of my way to return to location.

  Kyle Gustin
a year ago
A guy with a beard and hat stayed on toilet for 19 mins that's when I started timer. To talk to som3one about game he was playing

  Darren Weets
a year ago
Clean store. Came in and tried their food menu. Chose the hummus bowl. Tasted fresh. Would recommend the kitchen food.

  Kevin l
6 years ago
Best Kum and Go hands down! Delicious food too! Had the brisket and cheddar panini made by a woman named Evelyn.. it was better than most restaurants.

  Unknown Known
a year ago
Sat Dec 24th at 5AM the cashier had excellent customer service

  Mark
7 months ago
Kinda has everything you need to get on your way. Fast service.

  Dee Large
a year ago
I like the workers they have now. Kid before just talked on his phone while checking you out

  Lilly
5 years ago
Prompt check out. Clean store. Large store with Fresh Market. Plenty of fuel pumps. Great store.

  Jaime Bernal
5 years ago
There is a Redbox Kiosk at this location

  Kara Lathrop
6 years ago
Homeboy at the register spotted me .09 so I didn't have to break a Benjy. Mad love fam.

  Alyssa Sandvold
3 years ago
Tried to call to order a pizza but phone aren't working

  Gyslain Beaudoin
7 years ago
New location with some new and old staff

  Van K
10 months ago
its a gas station.

  Smokey Kitty
7 years ago
Very friendly service.

  Elias r
6 years ago
GoodBien