Ross Auto & Muffler Inc
4.6 (53)
222 S Marion Ave, Washington, IA 52353
(319) 653-5656
rossautoandmuffler.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deoner Danzy
4 days ago
Fast and professional service. Great prices
Kelli Hoffman
6 months ago
Got charged for labor of them putting on my oil drain plug too tight.. why is the customer charged extra if they are the ones who put it on too tight? Makes no sense. This is not the first issue either. Will not be going back.Service: Oil changeService: Oil change
David
11 months ago
My wife and I were traveling through Washington when an oil cooler on our vehicle blew a block from this shop. Ross Auto immediately looked at our vehicle, and were considerate and professional. The woman at the front desk was very kind, and helped us through a stressful situation. Our vehicle had this failure occur an hour before their closing time, and was back in service by noon the following day, for far less than I had anticipated. Thank you, Ross Auto, for great service at a fair price!
Scott Coyle
a year ago
Brought my 2015 Mitsubishi Lancer in on Friday to diagnose an issue with my blower motor. They quickly established it was the blower itself. I was told they'd have the new blower on Monday, I called back later and asked if they could do an oil change. On Monday I wasn't able to make it in by 8am so I called them and let them know of my slight delay due to work, had the replacement undershield that covers the oil filter. I arrived at 9am and the car was done before 10am. I've already scheduled an oil change for my pickup the Friday before new years. I'll be returning to them as they are true to their word, get work done quickly and effectively, and most importantly charge a fair price!
J P
9 months ago
Oil change and tire rotation. Called for an appointment and was easy to schedule. Good service and friendly folks. A fair deal.
Jing Wang
a year ago
Ross Auto mechanics are skilled and efficient, the work environment is spacious and clean, they do a quick oil change any time, and keep the car clean inside and out, they charge a reasonable price, and all the people at Ross Auto are friendly, that's why I've been Been servicing and fixing my car here for ten years and I will continue. I love Ross Auto.
Sarah Todd
2 years ago
Nice shop in a convenient location. They are always quick to get my car into the shop, and call me as soon as it is done. Most recently, they quoted me a repair price and the final bill came in about $40 less than what I was quoted, so that was a plus!Services: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change
Tim Mehrens
4 years ago
Great service. Loyal to their word. Wont fill you full of bs. Will let you bring your own parts. Ive been very happy with them and i wont take my car any where else. Im tellin you..... Trust me and them... You wont be disappointed. As for the price..... Cheap labor isnt skilled and skilled labor isnt cheap. However... Still very reasonable. Thumbs up. :)
Chris Quillen
a year ago
Work with Sarah and Andy on a daily basis through AutoZone. They are what you would consider a family orientated business. Great prices and that makes happy customers.
Travis Fogle
2 years ago
I've been going to them with all of my auto issues they have always been more than fair and Going above and beyond every time I see them HIGHLY RECOMMENDED!Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Wheel alignment, BrakesServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Wheel alignment, Brakes
Gil Martinez
a year ago
Great place, allowed me to supply my own parts. Good price for service
Nikcole
11 months ago
They do a great job at diagnosing and getting things repaired in good timing.
Gloria Vega
4 years ago
They were amazing! Didn t take long, worked with the fact I had my own part and most places won t, and VERY affordable. I could not be happier with the outcome!
Kim Hemm
4 years ago
Excellent service at a very affordable cost. The people here are all very friendly. Very clean & well organized repair shop.
Adam Genkinger
4 years ago
Good honest work, won't upsell you, or suggest unnecessary work. Establish a relationship Ross Auto, and they'll even pick up your car for routine service work.
Denise Nebel
a year ago
Quick service, fair pricing, nice area to wait for repairs
Jordan Heyvaert
2 years ago
Fair pricing, quality work and were willing to use my parts. Satisfied.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment
Heather Urich
a year ago
Great service with a good price!
Janice Anderson
3 years ago
Excellent place to get your vehicle's worked on and serviced.
Cory Ross
3 years ago
Great people, explanatory about problem(s), fair pricing.
Brett Antczak
6 years ago
Great hometown service - always friendly and upfront with me.
Ben Howard
6 years ago
A honest shop that doesn't try to cheat you into unnecessary parts or jobs. They're not the cheapest, but you get what you pay for.
Kevin Ward
3 years ago
they do quality work and are very professional
Wooden Wheel Vineyards
3 years ago
Excellent service at a fair price.
Margaret Davis
2 years ago
Had a noise....they found the problem and now I have an appointment
Michael Mullins
a year ago
Knowledgeable, excellent quality service
Tony DeLay
4 years ago
Fast n friendly. A bit pricey tho
Michael McGowan
5 years ago
Great service, very honest .
Paul Horak
3 years ago
Always excellent and professional service
Anna Whittle
5 years ago
The best.