Car Doctor, L.L.C.
4.3 (92)
502 W Madison St, Washington, IA 52353
(319) 653-9007
cardoctoria.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tony Ngo
5 months ago
I brought my Acura MDX there as a referral from a friend. They repaired my engine with a really quick turnaround as well as inspected every other part of my car and gave me recommendations based on severity. Really nice family ran business, and great customer service. Would highly recommend for ANY automotive needs 10/10
Cyklopz Spiderman
2 months ago
So incredibly fast and friendly! I will definitely be back in 3000 miles. Thanks so much! This was well worth the drive from Iowa City.
Braylon Hamilton
5 months ago
You'd be better off finding a local Washington tweaker to do your mechanical needs. These guys are just back yard garage mechanics with fancy Snap on tools. 6 months to "repair" a diesel truck that had gas put in it. I say "repair" because it got towed to a new shop after 6 months who got the truck running in 2 days
Isaac Mensah
5 months ago
Car Doctor this place is the best place I have ever had my car serviced without any hassle, this family own and operate, they really take their time make sure your car get back on the road driving like brand new, they really take pride of their work and customers satisfaction is their top priorityVisit them and you will never regretCar doctorBest in townHands down
Aimee
4 months ago
I don't know anything about cars and Alfredo and Katie are not only good at what they do they are the most kind hearted and helpful couple who own a business in this town that I know and will help anyone in need. Speaking from experience I personally will not take my car anywhere else.
Bailey
7 months ago
Love these guys! Honest work and transparent pricing. Never have to worry about hidden fees after the fact and if they find something wrong while working on your vehicle, they make you aware of it and give you some options.
Aiden Paisley
4 months ago
They were fast and efficient on their work. Fair prices and very friendly people.
Jason Kauffman
4 months ago
What a fantastic experience from the time I entered their establishment until I left. The owners are the employees, and it is very clear they take a substantial amount of pride in their work. Highly recommend their services if you have high expectations for your money being spent. You'll be completely satisfied.
corey alexander
5 months ago
great place great people dependable easy to work with definitly have a piece of mind with Car Doctor, L.L.C
Chris Winberry
a year ago
I dropped my truck off to them for a quote to replace a transmission. They claim to have taken an hour to diagnose the bad transmission after I already told them ot was bad. I was billed $80 for the shop rate. They also claim to have put 4 quarts of transmission fluid in the bad transmission. Mind you, I simply wanted a quote to replace the transmission that I was verybaware was bad. When I finally recieved the quote, I was shocked. I was quoted 2k for labor and 3k for a transmission. The cost of the transmission is high, I knew that already. 2k in labor to swap the bad for the new was nuts. I recieved much cheaper quotes from several shops. On average I was quoted $700 for labor cost if I provided the transmission. Not only was I able to find a transmission for $1200 which these clowns couldn't do. Labor cost would be 3 times less expensive. I have no idea how they stay in business in a small town like this. Ultimately I'll have $2200 in my truck for this repair vs the 5k these clowns wanted. I feel like they were trying to take advantage of me and rip me off since I'm in the area from out of town for work.
MYRT66 !
3 years ago
Katie is THE nicest, so very helpful and knowledgeable! They replaced my brakes for a great price! I was able to get in quickly and had my car back the same day! Thank you so so much! I'll definitely return!Service: BrakesService: Brakes
Joe Nichols
5 years ago
Car doctor has always treated me and my family fairly and done great work. I trust them to do any of our vehicle work. Plus their detail service is the best we've ever had. Heck, I even bought a car from them that is great for my teenager! I recommend them to anyone.
Erica Greiner
4 years ago
They did a great job on my van when other dealerships didn t want to deal with it. They took the time to really diagnose the problem. They did an awesome job at communicating with us the entire time. I never once had to call them and see how things were going. Great customer service!
Carmen Rea
5 years ago
I highly recommend Car Doctor for any car issues because they are professional, helpful, affordable and they are always very friendly! They are a great business that I'll always keep going to I've had no issues working with Car Doctor. If there are any issues with our car, they are the first place we contact! They are straight to the point on what needs fixed and how much it costs.I love how KT breaks down and shows me what is going on with the car. It's helpful to see what's going on and shows me she knows what she's talking about! They are reasonably priced, always tring to give us the best deal they can!
Yusseff Talal
6 years ago
Been going to this place for years. Katie and alfredo are the best people when needing help with your vehicle! There were times I didn't have cash on me and they'd let me pay later on or even in payments. They're very generous people and the business is great! I definitely recommend doing business here for your vehicle.
Austin
a year ago
Amazing work! The cars look awesome, I always see a varity of vehichles!
Jacob Dehl
a year ago
The entire crew was friendly and they did a top notch job on our vehicle repairs. Highly recommend them.
Jesse Rutheford
5 years ago
Worst place to take your vehicle! I had mine dragged out with a chain due to the owner in my face screaming at me even so close he was spitting on me had went there for years then there was damage to my car I asked about and he freaked out saying I was accusing him when I was only asking a simple question. Dents and scuff all around broken and cracked tail lights along with paint missing as they kept shuffling my car around their parking lot! I will never go back wouldn t if u paid me they are outrageous and over priced, they will screw u over in a second! Also seemed to have a lot more problems after I left with vehicle then before I took it, and was there regularly.. don t get scammed go to Ross auto down the road!
jeffrey woods
4 years ago
I asked for help with some brake work on my car. I had the parts but due to health issue I can no longer do the work myself. And the office person very rudly said she couldn't help me. That they don't put owners parts on. Even though they had done this for me before. And I had to leave a message when I first called. She had no intention to even call me back. Ppl like this shouldn't even be in business .
Gardel Montanez,Gomez (Jose)
4 years ago
I've been there and gotten very good service with my car... Workers are great Especially the owners you get the precise service and needs. Always come home pleased.....with my car ready to Roll....
Emily Gardner
5 years ago
Excellent service! From oil changes to major repairs, I always call them. Repairs done right the first time. I won t take my vehicles anywhere else! Thank you guys for being there!
Jordan Heyvaert
2 years ago
Had some great affordable work done by an honest and very trustworthy business. This is probably my 5th experience with Car Doctor and I will continue to go there for automotive repair as needed.
Audrey Betcher
3 years ago
I was visiting from out of town. They fixed my brakes within 4 hours of me calling. I was impressed with the speed of the repair and the friendliness of the staff.Service: BrakesService: Brakes
Samuel Johnson
a year ago
They seem to always be able squeeze you in when you're in a pinch. They also set deadlines and have your car back when they say you will
Jacalyn Manley
5 days ago
Wonderful service!
terry reschly
6 years ago
Always the best, courteous, professional, If you want you car fix, this is the place, they will look it over and point out other things that need fix,, very smart!.. I'M VERY PROUD TO HAVE THEM AS MY CAR DOCTOR AND I RECOMMEND YOU SHOULD TOO!
Kelly Neiber
a year ago
This is a great place for quick quality service for your car with reasonable prices.
Belphazhor Rabbyddirabhead
4 years ago
I'm sure glad I read the other reviews on this place before writing mine because the elderly tan woman running this place is very sneaky. I stopped in, but I did not tell her my name. I know a little bit about mechanics, so when we talked I knew she was running a greedy and dishonest business. There are no worthy souls here.
Brett Nicholson
2 years ago
These guys helped me out when I was in a bind. Diagnosed my vehicle, fixed it, and got me on the road sooner than I expected. Thank you!
Julian Kleineberg
a year ago
They treat me great good people at great price