Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stephanie Oliver
3 years ago
2nd car we have bought from Koops in the last 4 years, both were some of the easiest car deals I've done!We will definitely be back for years to come!Thanks to Chris and Jermery for the continued excellent customer service!
Rick Furler
6 months ago
If you re looking for a quality mower this is the place. Jeremy and his crew will work endlessly to get you a good deal and for less money.
ju1ie
5 months ago
Great people, great service, but very, very, VERY over the top dealership priced expensive.
Owen Fuller
11 months ago
I had a great experience w/ Koop's recently. Adam was easy to work with, and we are happy new tractor owners.
Andrew Bunn
a year ago
As a tow truck driver it was very easy to find a location and make my way around the lot to get my vehicle dropped. Plus to top it off a very brief but great interaction with one of the staff as I dropped the vehicle off!!! Thank you for making our lives easier and better!!!!!
Andi Thompson
5 years ago
After a long search for a new auto and visiting MANY dealerships close to home and far away we finally found Koop's Sales & Service. They are a 2+ hour drive from home but worth it! We found an amazing SUV with everything we wanted and more for a price that was better than we had hoped for. The customer service and kindness was the best part. Made a stressful necessity much more fun and enjoyable. Thank you.
KayCee Marie
8 years ago
we just purchased a newer truck from Koop's today. We couldn't be happier with our experience. They took the time to totally explain all the paperwork to us and made sure it was done properly. We also felt that we received a fair trade for our truck. There are dealerships in the area that could learn some customer service skills from the helpful and happy staff at Koop's. Thank you for a great experience. We certainly would go back again. The Reuters
Drew Chapman
3 years ago
We needed some mechanic work completed on our Toyota Sienna and had a great experience working with Jeremy and his team. He was upfront, affordable, and easy to work with. The quality and timing of the work was also top notch! Definitely recommend!
Peter Shaw
6 years ago
Electric power steering went out on my daughter's car. We took it to a nearby service center in Cedar Rapids that had good reviews. She got a quote for $2,000 to replace it. We paid to have it towed to Koop's and it cost $68 to have them repair it. Day two and it's still working great. Koop's consistently is cheaper, faster and great service!
DJ Stander
10 years ago
Never purchased a car from Koops, but I have had a lot of service/repairs done by them. Great guys down there... I trust their mechanics 100% with all of my vehicles, from a 92' to a 2012, foreign and domestic. Great work done at very fair prices!
Rosa Boisen
a year ago
Appoinment easy to get at my convenience. Advised me of possible problem to watch. Price was very reasonable for my oil change. Courteous young men at the counter, who were very knowledgeable of my car needs.
Mombo 5
11 years ago
We have been customers of Koops since they opened. We purchased an SUV from them 1.5 yrs ago and got a great deal with a no hassle, honest car buying experience. Both of our cars get serviced by them. We have referred many of our friends to them to get repairs done and they have been happy with their service and treatment. They are reasonable on price of the repair. With every oil change they let you know anything they found out and things that will be needing repaired/replaced soon. They have great knowlegable mechanics that will show you what needs fixed. If it does not get fixed correctly the first time they go far and beyond to satisfy the customer to make sure they get it fixed right. Great Dealership with great mechanics and staff!
Andy Christie
8 years ago
We bought a used car from Koops one year ago. Was by far the easiest dealership I have dealt with. Very straightforward and honest. Have had zero problems with the car. I would definitely by from them again and do recommend them to friends looking to buy.
melissa farar
11 years ago
I bought my van about a month ago from Koop's in Vinton. The service was great and had the best no hassle car buying experience ever. A couple things had gone wrong from the start, I contacted them, took it in and they fixed it. Could not have had better service and better prices. I have delt with other dealerships in the past that wasted my time but Koop's did not, the whole process took only a couple of hours from start to finish. Extremely happy with my van and the service i get from Koop's. I recommend them 100% for all your vehicle needs.
Randy Scheel
11 years ago
We have been customers of Koop's since Jeremy opened his business. From the very start, Jeremy and his staff impressed me with their professionalism, honesty, and quality of work. I know when I take a vehicle for routine service or repair, I can rely on that vehicle to be taken care of when I pick it up.I can give you several examples of this reliability but one sticks out more than any other. Jeremy recommended I replace brakes on my next service. Trusting his word, I did so. Just a few weeks later, a vehicle pulled out in front of me causing me to lock my brakes up. I came within inches of hitting this car. I honestly think I would have hit this vehicle if it not for having the new brakes installed.Jeremy and his staff are top notch!
trudy seidel
11 years ago
I can't imagine that there could be a better dealership then Koop's. You can depend on him and his mechanical team to be honest and upfront. I bought my Kia in 2009 and its been a great vehicle, even though I don't take care of it the way I should (oil changes anyways).The customer service that they provide is so rare that I have never experienced it before from any other dealer and it only improved as his business grows. I can't wait to go back as a return customer when I need another car, but until then I will continue to go here for the maintenance on this one.
Kristie Woods
11 years ago
I am very please with the service that I have received from Koops Auto! We have taken our car to Koops a few times and they have always fixed it. Their prices are more then fair and always contact you and let you know what they found out and if you want to go ahead with repairs. We recently purchased a van from them and could not be happier with it. The van suits our needs, don't seem to have any problems and was very clean and detailed out when we purchased it. The service we received from the people at Koops that day was excellent. When test driving the van we had concerns with a noise it was making and they fixed it right away. When we told Ben Mills that we didn't have allot of time because of work schedules he didn't waste anytime and was able to get us out with a little time to spare to get to work on time. He made us feel comfortable with the whole experience in buying a new car! I have told all my friends and family if they need work done on a car or need to buy a new one I would go to Koops because they have fair prices and great customer care and service!
Christopher Tucker
a year ago
I had a LOT of questions about Toro Timecutter and Titan mowers with MyRide Systems, and Chris was PHENOMENAL!!! He answered all of my questions thoroughly, and gave me an exceptional customer experience!!! I hope to do business with him soon! THANK YOU!!!
Michelle Lane
11 years ago
Now a days it is hard to find an honest mechanic and a honest dealership. Koop's Automotive has both. Our family has trusted them with our vehicles for a few years now. They will try their hardest to find the problem with a vehicle and tell you the truth on what is wrong and not have you do unnecessary repairs, only what is needed. They even tell you if something will need to be fixed in the near future so you can be prepared for it or to keep an eye on it. We only take our vehicles to Koop's because we can TRUST them!!!
Mike Schneider
9 years ago
I stopped in unannounced this afternoon because I had a small oil leak. They tightened my oil plug and had me in and out within 15 minutes. Best of all, no charge! They even knew I was from out-of-state and didn't try to cause me any unnecessary concern. Very honest guys and highly recommended!
Zachary Freedom
8 years ago
Don't let people fool you, THIS PLACE IS GREAT. Small town comfort and big time buying experience from a caring group of folks who really understand how to get you the vehicle you want and fits you or your family. Service is great, sales is great, great selection of cars and trucks, vans, SUV's that is always growing. PLUS if they don't have what you are looking for, they will look until they find something and bring it in for you. Give this place a chance and you will NOT be disappointed.
Susan Selk
11 years ago
We are happy to return to Koop Auto for our second car. We are very impressed with the service provided. The Chevy Cobalt I just purchased runs great and I am pleased to pass on to others the fine service Koop's provided.
Dennis Aragon
5 years ago
Koops sales and sevice is second to none. I purchased my exmark mower 3 months ago and Already had my first service with them aswell. Fast and friendly service. I also had a warrant issue with my mower and Jeremy handled right away and already installed the part I needed. I would definitely recommend to anyone who is buying or servicing a mower. Nice job to everyone there.
Justin Wasson (Wash Universe)
3 years ago
Wanted an ATV to do work around the house, especially tree work due to the recent storm. Went to a couple places before Koops, but most of those ATV had a lot of bells and whistles that I didn't want or need which bumped the price way up. Koops had no gimmicks, no pressured sales tactics. Was in and out and they delivered the ATV the next morning.
Angie Wilson
10 years ago
We had a wonderful experience at Koop's. They were knowledgeable about all the vehicles on the lot and were very fair when it came to dealing. Very friendly and willing to go the extra mile. I would definitely shop there again!
Maggie CMW
a year ago
They've been nothing but professional, friendly, and reasonable in their work on our John Deere lawn tractor. THE best place for these tractors; skip the expensive John Deere only repair shops!
M Joiner
4 years ago
Disappointed in Subaru purchase. Car drives fine, but issues with fluids, windshield wipers and car speakers. Didn't realize these things until we got home. Told to invest in these things myself when I called to ask for replacements under the warranty.
Ben Sutton
7 years ago
Best place in Iowa to buy a car. If you want great service, great staff, great mechanics, and an overall great car buying experience look no further. Don't spend all day at big dealership wheelin and dealin when you can get the job done at a fraction of the time at Koops.
dan nekola
4 years ago
We have been doing business with koop's for 4 yrs and on our 6th mower from them we mow commercially and put the mowers through hell and we have never lost a day work due to the mowers or koop's service that says alot about the type of business the run which is top notch,A1 company.I only wish Google had a 10 star rating.You walk in the door and you immediately feel like your welcome and appreciated for your business. Try that at a big box shop.Again I cant say enough great things about the whole staff at koops.Vinton is so lucky to have them in their town
Matt Marino
6 years ago
It's one of the best places around to shop for your outdoor power equipment, and your Automotive needs. All their vehicles are inspected and ready to roll and every single person that works there is very personable very knowledgeable and I trust him with my family's Vehicles it's the only place I'll go.