Ramsey Subaru of Des Moines Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Delila W
10 months ago
Took my 2018 Crosstrek in for some high-mileage maintenance. After they handled the requested services, they let me know of a humming noise from the rear and suggested I have them replace the wheel bearings. My initial thought, like most frugle skepticals, was "yeah right, they're just trying to get more money out of me!" The service advisor, Matt, politely reminded me that sometimes when we're driving a vehicle regularly, we don't notice sounds it may have developed. Then upon doing more research on the matter, I realized it actually could be an issue I should address. Sure enough, it was like driving a brand new car again after the fix. I had NO idea the bearings were in such bad shape. I could almost swear it rides smoother now than it did when I bought it brand new! Definitely trust these folks and their attention to detail!

  Corie
2 years ago
Nice relaxing area to wait while you get your vehicle serviced. Free coffee and snacks available. Plenty of seating and table space to bring your work or homework with. I was able to work on bills and catch up on the news! Best to schedule an appointment so you have a shorter wait time

  Cindy DETHROW
2 months ago
Colton Myers is an exceptional, knowledgeable and friendly salesman...I would recommend him highly

  Jeremy Bates
a year ago
I've had nothing but great experiences here. Great vehicles. I love my Forester Wilderness! This one is mine.

  Justin Cervetti
2 years ago
Brandon L. was patient and accommodating during the entire process. The experience was stress free and other than my indecisiveness, it was straightforward and quick.

  Seth McCoy
3 years ago
I took my wife's Legacy in for a recall notice and they were great. I miscalculated the time needed but they service rep gave me a explanation of why it would take the time it did. They had a comfortable lobby for me to wait in for a few hours and the employees were friendly to others while it waited.

  Austin Strawhacker
a year ago
I called twice to try and schedule some work on an outback. Both times I called I was transferred to a service advisor. Neither phone call was answered and neither voicemail was returned. I called beckley automotive instead and had everything I needed in less than 5 minutes.

  Debra Leingang
a year ago
The man who checked us in was great - informative and personable. The service took an hour which was reasonable and they washed the car which helped get all the Iowa bugs off.

  Christina Yates
a year ago
Everyone was great! I needed a recall service done, and even though they were having internet problems, my experience was great. The shuttle driver, Ali, was very kind and helpful.

  Anthony Filippini
2 years ago
Great service, easy to make appointments or show up for same day oil changes. Well appointed waiting room. Very happy with my Subaru and continued service at Ramsey.

  Michelle Hilsabeck
2 years ago
Brandon and the team at Lithia Ramsey Subaru made our recent unplanned car purchase smoother than we could have hoped for. In a time where you may be buying a car before seeing a car, the Subaru team was extraordinary!

  Todd Poller
a year ago
Jeremy is the best he took care of everything for us. Also Dennis is the best finance guy. Stick with these two guys you can't go wrong.

  Carrie Simmons
2 years ago
My sales rep, Ryan, was very knowledgeable. He helped put me at ease when I thought I wasn t going to be able to get my car and he really helped me find the perfect car for me!

  Donald Garretson (Don)
a year ago
Straight forward information. Very busy so scheduling can be a week or two out.Typically high Mechanic rates: $171 per hour.

  Lukkas Gartin
a year ago
Worst service I've ever received from any business. Toyota will have you in and out in 4 days.

  Jaime Linhart
a year ago
service was completed quickly after they got me in. Masters at customer service.

  Nan Cooley
a year ago
I bought a new Subaru Outback and would recommend this dealership to anyone.

  jboyt tool
a year ago
Drive up service was pretty quick!

  susan yinger
a year ago
Service is legendary at Ramsey, and justifiably so!Services: Air & cabin filter replacement, Tire rotations, Oil changeServices: Air & cabin filter replacement, Tire rotations, Oil change

  Dan Letsch
2 years ago
Easy service.

  Cesar Vazquez
4 years ago
Excellent service,,,Excelente servicio,,,